If your browser accepts cookies, we may use a cookie to determine if you are a new or repeat visitor. We use this information to help us make our site more useful to visitors. We learn what users like and need; what kind of technology they are using; how often they visit; and other valuable information that helps us offer our visitors the best site possible. When we examine data about repeat visitors, it is presented in an aggregate form.

We collect no information about you as a person when you visit our website. We do not disclose, give, sell, or transfer any information about our Web site visitors, unless required by law or for law enforcement purposes.

About “Cookies”
A cookie is a small piece of information that a Web site stores in the Web browser. The cookie might reside in your computer memory, or it might be placed in a file on your computer hard drive so that the Web site can retrieve it later. Only the Web site that creates the cookie can read it.

This site does not collect personal information that could be used to identify you or your activities, unless you knowingly submit specific information by completing a form. It also does not use cookies to track visits. The cookies we use are “temporary” or “session” cookies during your session with us to collect information about how you are using National BankNet. Temporary or session cookies reside only in the temporary memory of your computer and not on the hard drive. This type of cookie will last only through a single session or visit. These cookies do not capture any information that identifies you personally. They only collect information about your browser session. This information enables us to move information between pages when you navigate our site and to ensure the security of your communications with the OCC. When you close your browser, these cookies and the information about your session are automatically deleted.

If your Web browser is configured to refuse session cookies, the BankNet site will not work properly. If your Web browser is configured to refuse only persistent cookies, the site will work properly. If you use the BankNet signoff button, the BankNet cookie will expire and your browser (Microsoft Internet Explorer or Netscape Navigator) will remove the expired cookie.

BankNet Registration and User Profile

During registration for BankNet access we collect information that identifies you personally. This information is provided specifically and knowingly by your bank representative (BankNet Agent). You have the ability to edit this information once BankNet access is granted. We may use the information sent to us in various ways. Your information may be made available to OCC employees, such as our examiners or attorneys, having a business reason to see it. In other limited circumstances, including requests from congressional committees or pursuant to subpoenas or other legal process, we also may disclose the information submitted to us.

Use of Web Forms or Electronic Messages

Registered users may contact us electronically by emailing NationalBankNet@occ.treas.gov or by submitting electronic comments, inquiries or on-line forms. Before doing so, there are a few things that registered users should know. We collect information that identifies you personally only if it is provided specifically and knowingly by you. We may use the information you send us in various ways. When you send us information that identifies you (e.g., in an electronic mail message containing a question or comment), we use this information to respond to your request. Your information may be made available to OCC employees, such as our examiners or attorneys, having a business reason to see it. A copy of your message or form may be retained in our supervisory file for your bank. In addition, we may share the information you send us with other government agencies involved in financial services regulation or law enforcement. In other limited circumstances, including requests from congressional committees or pursuant to subpoenas or other legal process, we also may disclose the information you submit to us.

Website Security

For site security purposes and to ensure that this service remains available to all users, we employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload or change information, or otherwise cause damage, on this server are strictly prohibited and may be punishable under federal law.

The Office of the Comptroller of the Currency (OCC) operates its Internet-facing computer systems in a manner consistent with best practices in information security. The OCC maintains a system of firewalls, proxies and routers to limit, detect and protect against hostile traffic. The OCC configures and operates hosts and networks in a manner that meets or exceeds industry standards. The OCC reviews its applications for the appropriate setting of security controls. The OCC performs penetration tests and network monitoring to provide an on-going assessment of security status. Information and assets are protected as required by statute and regulation, including, but not limited to, the Privacy Act, the Trade Secrets Act, the Right to Financial Privacy Act, and the Federal Information Security Management Act.