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ASTM Online Help Desk /
For 24-hour online support, review our Frequently Asked Questions list. Use the links on the left and select the area you are experiencing difficulty with.
- Send an Email Request
Contact our technical support representatives with problems downloading, accessing a page, help with e-balloting, etc. by submitting a Support Request
- Call a Technical Support Representative
For technical assistance over the phone with problems downloading, accessing a page, help with e-balloting, etc. contact:
1-800-262-1373 (USA & Canada) or
610-832-9578 (International)
8:30am-4:30pm Eastern US Standard Time
Monday through Friday
Answering Service - You may leave a message on the Technical Support service at any time of day; please leave a detailed message and a Technical Support Representative will contact you directly.
- Contact ASTM Customer Service
For shipping/billing issues or more information about an ASTM standard or product, contact a customer relations representative at:
610-832-9585
8:30 am- 4:30 pm Eastern Standard Time
Monday through Friday
email: service@astm.org
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