Hours of Operation: Monday through Friday 7:30 AM – 4:00 PM
Toll-Free Number: 1-800-827-1000
RLC Toll-Free: 1-888-869-0194
What is the VA Home Loan Guaranty Program?
The VA Home Loan Program is a benefit for eligible veterans, active duty personnel, Reserve members and National Guard personnel to assist them with purchasing and retaining a home.
How do we serve our veterans?
We are divided into three distinct program areas:
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Loan Production – deals with eligibility, origination, processing, underwriting, closing, guaranty and post guaranty issues as well as providing Native American Veterans living on trust lands with VA direct home loans.
Phone Number: (602) 627-3048
- Construction and Valuation – is responsible for overseeing the appraisal of property to be pledged as security for guaranteed or direct loans, as well as processing Specially Adapted Housing grants for eligible veterans.
Phone Number: (602) 627-3050
- Loan Administration – is responsible for all issues involving existing VA home loans and can act as a liaison between a borrower and a mortgage company when a borrower experiences financial difficulties.
Phone Number: (602) 627-3080
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