2007

Recertification Application

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Programs.

• National Exchange Carrier Administration (NECA)
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Telephone Equipment Distribution Program (TED)

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TRS Telephone Numbers
(Service Provider: Communication Service for the Deaf (CSD)

7-1-1 In State (voice, TTY, ASCII)
1-800-627-3529 (voice, TTY, ASCII)
1-877-627-3848 (STS)
1-877-627-3024 (VCO Direct)
1-866-855-4611 (2-Line VCO)
1-877-627-5448 (Spanish)
1-900-230-3324 (900 access)
Web Site: www.mnrelay.org

Customer Service Numbers:
Sprint 24-hour Customer Service: 1-800-676-3777(Voice/TTY/ASCII)
Sprint 24-hour Spanish Customer Service: 1-800-676-4290 (Voice/TTY/ASCII)
Sprint Customer Service E-mail: sprint.trscustserv@sprint.com

CapTel Customer Service: 1-888-269-7477 (Voice) / 1-800-482-2424 (TTY)
CapTel Spanish Customer Service: 1-866-670-9134
CapTel Customer Service E-mail: CapTel@CapTelMail.com

Consumer Relations Office: 651-602-9005 or 1-800-657-3775

Contacts for TRS Complaints:

Rochelle Renee Garrow, TAM Administrator
Minnesota Department of Commerce
85 Seventh Place East, Suite 600
St. Paul, MN 55101-3165
Telephone numbers: 651-296-0412/800-657-3599 (voice)
E-mail mn.relay@state.mn.us
Web Site: www.mnrelay.org

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To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.