Table 2 Variables in the Fuzzy Logic Model,, ,Variable,Fuzzy set Input,Vehicle type,Small ,,Medium ,,Big ,,Very big ,Location,At node ,,Close to node ,,Far from node ,Time,Night ,,Early morning ,,Morning ,,Afternoon ,,Afternoon peak time ,,Evening ,Report mechanism,ETS used ,,No ETS used Output,Duration,Very short ,,Short ,,Medium ,,Long ,,Very long Key: ETS = emergency telephone service.,,