<DOC> [107th Congress House Hearings] [From the U.S. Government Printing Office via GPO Access] [DOCID: f:86610.wais] MEDICAID CLAIMS: WHO'S WATCHING THE MONEY? ======================================================================= HEARING before the SUBCOMMITTEE ON GOVERNMENT EFFICIENCY, FINANCIAL MANAGEMENT AND INTERGOVERNMENTAL RELATIONS of the COMMITTEE ON GOVERNMENT REFORM HOUSE OF REPRESENTATIVES ONE HUNDRED SEVENTH CONGRESS SECOND SESSION __________ JUNE 13, 2002 __________ Serial No. 107-201 __________ Printed for the use of the Committee on Government Reform Available via the World Wide Web: http://www.gpo.gov/congress/house http://www.house.gov/reform ______ 86-610 U.S. GOVERNMENT PRINTING OFFICE WASHINGTON : 2003 ____________________________________________________________________________ For Sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpr.gov Phone: toll free (866) 512-1800; (202) 512ÿ091800 Fax: (202) 512ÿ092250 Mail: Stop SSOP, Washington, DC 20402ÿ090001 COMMITTEE ON GOVERNMENT REFORM DAN BURTON, Indiana, Chairman BENJAMIN A. GILMAN, New York HENRY A. WAXMAN, California CONSTANCE A. MORELLA, Maryland TOM LANTOS, California CHRISTOPHER SHAYS, Connecticut MAJOR R. OWENS, New York ILEANA ROS-LEHTINEN, Florida EDOLPHUS TOWNS, New York JOHN M. McHUGH, New York PAUL E. KANJORSKI, Pennsylvania STEPHEN HORN, California PATSY T. MINK, Hawaii JOHN L. MICA, Florida CAROLYN B. MALONEY, New York THOMAS M. DAVIS, Virginia ELEANOR HOLMES NORTON, Washington, MARK E. SOUDER, Indiana DC STEVEN C. LaTOURETTE, Ohio ELIJAH E. CUMMINGS, Maryland BOB BARR, Georgia DENNIS J. KUCINICH, Ohio DAN MILLER, Florida ROD R. BLAGOJEVICH, Illinois DOUG OSE, California DANNY K. DAVIS, Illinois RON LEWIS, Kentucky JOHN F. TIERNEY, Massachusetts JO ANN DAVIS, Virginia JIM TURNER, Texas TODD RUSSELL PLATTS, Pennsylvania THOMAS H. ALLEN, Maine DAVE WELDON, Florida JANICE D. SCHAKOWSKY, Illinois CHRIS CANNON, Utah WM. LACY CLAY, Missouri ADAM H. PUTNAM, Florida DIANE E. WATSON, California C.L. ``BUTCH'' OTTER, Idaho STEPHEN F. LYNCH, Massachusetts EDWARD L. SCHROCK, Virginia ------ JOHN J. DUNCAN, Jr., Tennessee BERNARD SANDERS, Vermont JOHN SULLIVAN, Oklahoma (Independent) Kevin Binger, Staff Director Daniel R. Moll, Deputy Staff Director James C. Wilson, Chief Counsel Robert A. Briggs, Chief Clerk Phil Schiliro, Minority Staff Director Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations STEPHEN HORN, California, Chairman RON LEWIS, Kentucky JANICE D. SCHAKOWSKY, Illinois DOUG OSE, California MAJOR R. OWENS, New York ADAM H. PUTNAM, Florida PAUL E. KANJORSKI, Pennsylvania JOHN SULLIVAN, Oklahoma CAROLYN B. MALONEY, New York Ex Officio DAN BURTON, Indiana HENRY A. WAXMAN, California J. Russell George, Staff Director and Chief Counsel Bonnie Heald, Deputy Staff Director Justin Paulhamus, Clerk David McMillen, Minority Professional Staff Member C O N T E N T S ---------- Page Hearing held on June 13, 2002.................................... 1 Statement of: Calbom, Linda M., Director, Financial Management and Assurance, U.S. General Accounting Office, accompanied by Kimberly Brooks, Assistant Director, Financial Management and Assurance, U.S. General Accounting Office.............. 4 Maddox, Charles C., inspector general, District of Columbia, accompanied by Sidney Rocke, director, District of Columbia Medicaid Fraud Control Unit................................ 47 Mangano, Michael F. Principal Deputy Inspector General, Office of the Inspector General, Department of Health and Human Services, accompanied by John Hagg, Audit Manager, Office of the Inspector General, Department of Health and Human Services............................................. 35 Smith, Dennis, Director, Centers for Medicaid and State Operations................................................. 24 Letters, statements, etc., submitted for the record by: Calbom, Linda M., Director, Financial Management and Assurance, U.S. General Accounting Office: Information concerning adopted sanctions................. 66 prepared statement of.................................... 6 Horn, Hon. Stephen, a Representative in Congress from the State of California, prepared statement of................. 3 Maddox, Charles C., inspector general, District of Columbia, prepared statement of...................................... 51 Mangano, Michael F. Principal Deputy Inspector General, Office of the Inspector General, Department of Health and Human Services, prepared statement of...................... 37 Schakowsky, Hon. Janice D., a Representative in Congress from the State of Illinois, prepared statement of............... 059 Smith, Dennis, Director, Centers for Medicaid and State Operations, prepared statement of.......................... 26 MEDICAID CLAIMS: WHO'S WATCHING THE MONEY? ---------- THURSDAY, JUNE 13, 2002 House of Representatives, Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, Committee on Government Reform, Washington, DC. The subcommittee met, pursuant to notice, at 10:02 a.m., in room 2154, Rayburn House Office Building, Hon. Stephen Horn (chairman of the subcommittee) presiding. Present: Representatives Horn, Sullivan, and Schakowsky. Staff present: J. Russell George, staff director and chief counsel; Bonnie Heald, deputy staff director; Rosa Harris, GAO detailee; Justin Paulhamus, clerk; Chris Barkley, staff assistant; Michael Sazonov, Sterling Bentley, and Freddie Ephraim, interns; David McMillen, minority professional staff member; and Jean Gosa, minority clerk. Mr. Horn. A quorum being present, the Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations will come to order. Each year, the Federal Government spends billions of dollars to provide health care for the Nation's most vulnerable people, the poor and the disabled. This assistance is provided through the Government's Medicaid program. Although it is a Federal program, Medicaid is administered by the States through 56 separate and distinct programs. The program's considerable cost is shared by the State and Federal Governments. Last year, the Federal Government spent an estimated $125 billion on the program. States contributed an additional $95 billion. Overall, Medicaid is the Federal Government's third largest social program. Despite the size of this program, the Federal Government's lack of financial oversight has left it highly vulnerable to waste, fraud, and abuse. The Office of Management and Budget recently reported to Congress that the Government had made $20 billion in erroneous payments last year. That amount included $12.1 billion in the State and Medicare payments. As appalling as that figure is, no one can even calculate the amount of erroneous payments that have been made in the Medicaid program. Today, we will examine the extent of these problems and what steps need to be taken to resolve them. The Federal Government must do a better job of ensuring that the billions of dollars dedicated to the Medicaid program are being appropriately spent. We owe it to the American taxpayers who provide that hard-earned money, and we owe it to those who depend on this life saving program. [The prepared statement of Hon. Stephen Horn follows:] [GRAPHIC] [TIFF OMITTED] T6610.001 Mr. Horn. I welcome each of our witnesses today and look forward to their testimony. I will now swear in those that are both making a presentation to us as well as their assistants. [Witnesses sworn.] Mr. Horn. We have eight who took the oath, and the clerk will note who did. And that is just so we don't have a problem in questioning by the staff. It's so we don't have to take special oaths simply because we didn't do it to start with. We will start with the General Accounting Office and the very fine document they have for us. And it is Linda Calbom, the Director, Financial Management and Assurance, U.S. General Accounting Office. Please present it. STATEMENT OF LINDA M. CALBOM, DIRECTOR, FINANCIAL MANAGEMENT AND ASSURANCE, U.S. GENERAL ACCOUNTING OFFICE, ACCOMPANIED BY KIMBERLY BROOKS, ASSISTANT DIRECTOR, FINANCIAL MANAGEMENT AND ASSURANCE, U.S. GENERAL ACCOUNTING OFFICE Ms. Calbom. Thank you, Mr. Chairman. I am pleased to be here today to discuss the results of our review of CMS' oversight of Medicaid financial management. My testimony today summarizes our report that we issued in February for this committee, which discusses the need to improve Federal oversight of State Medicaid finances. As you well know, the Federal Government and States share responsibility for financial management of the jointly funded Medicaid program. States are really the first line of defense in safeguarding Medicaid finances, since they are responsible for making proper payments to providers, recovering misspent funds, and making accurate reports of their cost for Federal reimbursement. CMS, at the Federal level, is responsible for overseeing State financial activities and ensuring the propriety of expenditures reported by States for Federal reimbursement. You asked that we review how well CMS is carrying out its responsibilities for financial oversight of the Medicaid program. We found that the CMS financial oversight process has weaknesses that leave the program vulnerable to improper payments. The root cause of improper payments is breakdowns in internal control. The Comptroller General's Standards for Internal Control in the Federal Government require that agency managers perform risk assessments, take actions to mitigate identified risks, and then monitor and communicate the effectiveness of those actions. In addition, the Standards provide that agencies should ensure their organizational structure is designed so that authority and responsibility for internal controls are clear. The first chart on my right, and I think it is in your packet, Mr. Chairman, shows how all of these areas are key in effectively managing proper payments. CMS oversight had weaknesses in each of these areas, which I will now just very briefly describe. First, our review found that CMS had only recently begun to assess areas of greatest risk for improper payments and, thus, did not know the full nature and extent of its risks, or the most efficient and effective controls to mitigate those risks. CMS also was not effectively mitigating the controls it did have in place. For example, analysts across the 10 regions did not consistently conduct focused financial reviews that are beneficial in identifying unallowable costs in specific Medicaid service areas. Only eight of these reviews were conducted in fiscal year 2000 as compared to 90 reviews in fiscal year 1992. CMS attributed this decline to lack of resources. The other chart we brought today demonstrates this. It shows that from 1992 to 2000, regional staff responsible for Medicaid financial oversight declined by 32 percent, while Federal Medicaid expenditures increased by 74 percent. Recognizing its oversight deficiencies and resource constraints, CMS began efforts in April 2001 to develop a risk- based approach and revise its control activities. These efforts did not, however, integrate information available from State financial oversight program activities or consider other control techniques that could enable CMS to carry out its oversight responsibilities more efficiently and effectively. Our review also found that CMS had few mechanisms in place to continuously monitor the effectiveness of its oversight. Managers had not established performance standards for financial oversight activities, and limited data were collected to assess regional financial analysts' performance in carrying out these activities. In addition, the CMS audit resolution procedures did not collect sufficient information on the status of audit findings or ensure that they were resolved in a timely manner. We further found that the CMS organizational structure created roadblocks to effective oversight because of unclear lines of authority and responsibility between the regions and headquarters. As a result, CMS lacked consistency in its approach to establish and enforce standards, evaluate regional office oversight, and implement changes to improve financial oversight. In closing, Mr. Chairman, I want to emphasize that while CMS is taking positive steps to improve its financial oversight of the Medicaid program, the increasing size and complexity of the program, coupled with diminished oversight resources, requires a new approach. Our report recommends ways CMS can revise its risk assessment efforts, restructure its financial control activities, improve monitoring, and address accountability and authority issues posed by its organizational structure. CMS' ability to make the kind of changes we are recommending will require top level management commitment, a comprehensive financial oversight strategy that is clearly communicated, and clear expectations for implementation of the changes. That concludes my statement, Mr. Chairman. [The prepared statement of Ms. Calbom follows:] [GRAPHIC] [TIFF OMITTED] T6610.002 [GRAPHIC] [TIFF OMITTED] T6610.003 [GRAPHIC] [TIFF OMITTED] T6610.004 [GRAPHIC] [TIFF OMITTED] T6610.005 [GRAPHIC] [TIFF OMITTED] T6610.006 [GRAPHIC] [TIFF OMITTED] T6610.007 [GRAPHIC] [TIFF OMITTED] T6610.008 [GRAPHIC] [TIFF OMITTED] T6610.009 [GRAPHIC] [TIFF OMITTED] T6610.010 [GRAPHIC] [TIFF OMITTED] T6610.011 [GRAPHIC] [TIFF OMITTED] T6610.012 [GRAPHIC] [TIFF OMITTED] T6610.013 [GRAPHIC] [TIFF OMITTED] T6610.014 [GRAPHIC] [TIFF OMITTED] T6610.015 [GRAPHIC] [TIFF OMITTED] T6610.016 [GRAPHIC] [TIFF OMITTED] T6610.017 [GRAPHIC] [TIFF OMITTED] T6610.018 [GRAPHIC] [TIFF OMITTED] T6610.019 Mr. Horn. Thank you very much. Our next presenter is Dennis Smith, the director of the Centers for Medicaid and State Operations. STATEMENT OF DENNIS SMITH, DIRECTOR, CENTERS FOR MEDICAID AND STATE OPERATIONS Mr. Smith. Thank you, Mr. Chairman. Our deputy administrator and chief operating officer, Ruben King-Shaw, was not available today because of a personal medical emergency. I will do my best to fill his shoes. Thank you very much for the opportunity to discuss some of the things that we are doing at CMS. I appreciate the opportunity to have the benefit of the experts on both sides of me, the GAO and the OIG, and some of our partners out there. Again, as GAO explained, the first line of defense really is the States themselves that administer the program and are responsible for setting reimbursement rates, for monitoring those, etc. I think a large part of the stepped-up efforts that you have seen really came out of, in large part, the Y2K efforts as well. As States were updating their computer systems, they were also taking the opportunity to update their MMIS systems and their service systems, which is the utilization review. It really is the first line of defense in making sure those payments are accurate from the very beginning, having systems in place where you can identify the outliers, and then followup to make sure that where there have been overpayments those are investigated for the reasons why. As you know, there can be a number of different ways that inappropriate payments can be made: An individual is not eligible, services are billed for that were not really provided in the first place, etc. Those things really have to be identified at the State level, and we have seen improvement over the past couple of years where States have improved their systems, upgraded their computer systems. As you know, the Federal Government pays an enhanced match for States as they upgrade their systems, and those Federal funds, clearly, are very important to updating those systems themselves. The States also operate the Medicaid fraud control units out of, I believe, almost all States are operating their systems out of their Attorney General's offices. Having those strong enforcements at that State level, obviously, is also very critical to it to know that where there has been fraud found that those cases will be prosecuted. In terms of the strengthening of the management systems, we appreciate GAO's guidance. We also appreciate what I think are some very positive findings in terms of getting our feet on the ground, and I don't think that you will find any daylight between the administration and the GAO in terms of commitment to updating the financial integrity of this system. The administration has, maybe a little too quietly, put some new controls into place, doing a number of things that are just good sound management tools to make sure that we are monitoring. When you have the hearing next year, I think that you will hear about and see a great deal of improvement as we have put these systems into place. We have structured work plans and we have done risk-assessments. The regional offices have done risk-assessments: where is the greatest risk out there? What should we be targeting? Etc. The work plans themselves are now in effect, and, again, the monitoring, I can assure you that we take this very seriously. I think also a year from now, when we look back in terms of what the GAO has referred to in the previous report in terms of the decline in disallowances that were taken previously, those deferrals and disallowances are now up considerably. And, again, the will is there and the commitment is there to make certain financial integrity is well-grounded out there in terms of the managers and staff understanding the commitment to financial integrity. So I am pleased to hear some of the positive comments that we are making progress, and, as I said, a year from now I think you will see a great deal more progress. There are a number of commitments that are summarized. I won't go through them all in terms of your having a large panel here, but our written statement for the record describes a number of the initiatives that we have. In particular, in your own State, Mr. Chairman, we are doing data matches between the Medicaid and the Medicare systems themselves. If you find a provider who is ripping off one program, chances are pretty good they are ripping off the other program as well. So getting the two different programs to talk to each other is, we believe, a great potential for success. So we have a pilot program going on. We also have pilot programs with nine States that are going on, and we think that will grow in terms of payment accuracy. We are very pleased to have our State partners join us in that and believe that also will yield a great deal of benefits. Thank you, Mr. Chairman. [The prepared statement of Mr. Smith follows:] [GRAPHIC] [TIFF OMITTED] T6610.020 [GRAPHIC] [TIFF OMITTED] T6610.021 [GRAPHIC] [TIFF OMITTED] T6610.022 [GRAPHIC] [TIFF OMITTED] T6610.023 [GRAPHIC] [TIFF OMITTED] T6610.024 [GRAPHIC] [TIFF OMITTED] T6610.025 [GRAPHIC] [TIFF OMITTED] T6610.026 [GRAPHIC] [TIFF OMITTED] T6610.027 [GRAPHIC] [TIFF OMITTED] T6610.028 Mr. Horn. Thank you, that is a thorough presentation. Let me move now to Mr. Mangano, the Principal Deputy Inspector General, Office of the Inspector General for the Department of Health and Human Services. STATEMENT OF MICHAEL F. MANGANO, PRINCIPAL DEPUTY INSPECTOR GENERAL, OFFICE OF THE INSPECTOR GENERAL, DEPARTMENT OF HEALTH AND HUMAN SERVICES, ACCOMPANIED BY JOHN HAGG, AUDIT MANAGER, OFFICE OF THE INSPECTOR GENERAL, DEPARTMENT OF HEALTH AND HUMAN SERVICES Mr. Mangano. Thank you, Mr. Chairman, I am pleased to be with you here this morning to describe how our office is working with the States and the Centers for Medicare and Medicaid Services to protect taxpayer dollars against Medicaid fraud, waste, and abuse. My written testimony focuses on how we are joining forces with the State Medicaid Fraud Control Units to fight fraud, with the State auditors to identify suspected cases of abuse, and three recent reviews we have completed on State abuses with Medicaid payment systems, and Medicaid prescription drug pricing. Each State is required to have a program integrity unit dedicated to detecting and investigating suspected cases of Medicaid fraud. Most States fulfill this requirement by establishing a Medicaid Fraud Control Unit, which I will call MFCU for short. Our office has the responsibility to oversee the grants to and the operations of these units. As the chart in my testimony demonstrates, in the last fiscal year those units accounted for over 1,000 convictions and a total of $253 million that was recovered back to the Medicaid program. Our office also conducts joint investigations with MCFUs. Last year, we worked together on 179 criminal and 41 civil cases, and achieved 47 convictions. Over time, we have learned the same abuses perpetrated against Medicare are often committed against Medicaid, so we have launched another important cooperative program to partner with State auditors. This program allows us to provide broader coverage than our resources would allow us to do by sharing our methodologies and experiences in investigating the Medicare program with State auditors who are looking at the same kind of issues in the Medicaid program. Our role ranges anywhere from sharing methodologies with the States that they can use themselves in their Medicaid fraud investigations, up to joining those teams ourselves and becoming a full-fledged partner in doing a particular audit. To date, we have ongoing partnerships with 25 States, and we have identified over $246 million of misspent funds. Some of the reviews focused on issues like unbundling clinical laboratory services, outpatient physician services, hospital transfers, durable medical equipment, and managed care. Our office also conducts a number of audits and evaluations in areas of suspected abuse. One recent series of reviews examined the use of States' manipulating schemes that exploited a loophole in Medicaid's upper payment limit regulations. This manipulation used intergovernmental transfers to artificially generate excessive Federal matching funds for enhanced payments to certain providers. Very briefly, the States were able to pay nursing homes, hospitals, and certain other health care providers up to the amount that Medicare pays for the same service. But in six of the States that we examined, they required the city and county nursing homes to transfer back to the State most, if not all, of that enhanced payment. When it was returned, some went back to the general fund for the State; some of it was used for Medicaid. And when it was, it also generated additional Federal matching funds. And some of it was used for other purposes. But practically none was kept by the nursing homes to increase the quality of care for the beneficiaries it was intended to serve. A related abuse we are now examining involves Medicaid disproportionate share payments to hospitals that provide care to a large number of Medicaid beneficiaries and uninsured people. We found that some of the hospitals that did get to keep some of their enhanced payments did not receive or were required to return their disproportionate share payments back to the State. We are currently reviewing this problem in 10 States. Finally, our recent work on the Medicaid prescription drug pricing clearly shows that Medicaid is paying far too much compared with other payers. Most States pay pharmacies an average of 10 percent below the average wholesale price, which we call AWP, plus an additional fee for the cost of dispensing the drugs. We found, however, that those pharmacies actually paid an average of 22 percent below AWP for the brand name drugs and 66 percent below AWP for the generic drugs. Had the State Medicaid agencies actually paid at these lower rates, they would have saved the program $1.5 billion a year. Mr. Chairman, fraud and abuse practices are harming the Medicaid program. We pledge our commitment to work with our partners at the State and Federal levels to root out these problems and ensure that taxpayer dollars are spent on high quality services for the benefits they are intended to serve. This concludes my testimony, and I will be happy to answer any questions at the appropriate time. [The prepared statement of Mr. Mangano follows:] [GRAPHIC] [TIFF OMITTED] T6610.029 [GRAPHIC] [TIFF OMITTED] T6610.030 [GRAPHIC] [TIFF OMITTED] T6610.031 [GRAPHIC] [TIFF OMITTED] T6610.032 [GRAPHIC] [TIFF OMITTED] T6610.033 [GRAPHIC] [TIFF OMITTED] T6610.034 [GRAPHIC] [TIFF OMITTED] T6610.035 [GRAPHIC] [TIFF OMITTED] T6610.036 [GRAPHIC] [TIFF OMITTED] T6610.037 [GRAPHIC] [TIFF OMITTED] T6610.038 Mr. Horn. Thank you. We will wait until two more presenters have finished, and then we will open it up to the ranking member and the questioning. So let us start with the next presenter. I believe we also have a new Member also wish us, Mr. Sullivan, who we are delighted to have with us. He is a new Member from Oklahoma here, and I am sure that in Oklahoma and other places that your constituency will have some of these problems. So we are glad to have you here. Mr. Sullivan. Thank you. Mr. Horn. We will now go then to Mr. Maddox, who is the Inspector General of the District of Columbia, and he is accompanied by Sidney Rocke, Director of the District of Columbia Medicaid Fraud Control Unit. So Inspector General. STATEMENT OF CHARLES C. MADDOX, INSPECTOR GENERAL, DISTRICT OF COLUMBIA, ACCOMPANIED BY SIDNEY ROCKE, DIRECTOR, DISTRICT OF COLUMBIA MEDICAID FRAUD CONTROL UNIT Mr. Maddox. Thank you, Mr. Chairman, Mr. Sullivan. It is a pleasure to testify before the subcommittee today regarding the oversight role of the D.C. Office of the Inspector General in deterring waste, fraud, and abuse in the Medicaid program. Because we conduct our oversight through a combination of investigations, audits, and inspections, the OIG has a unique perspective about the challenges that States must overcome in order to ensure that the Medicaid program does not lose funds needlessly. In addition, our experience also has taught us important lessons about ways that oversight entities can be most helpful to administrators and to the legislation. I am pleased to say the D.C. OIG has enjoyed an extremely constructive partnership with local executive and legislative branches of the D.C. government to achieve a measure of progress that I believe establishes the Nation's Capital as a leader in finding new ways to address waste, fraud, and abuse in this most important program. Consistent with several key findings published in the General Accounting Office's recent report on Medicaid financial management and the need for better oversight of State Medicaid claims, we have used our audits, inspections, and investigations divisions to accomplish four objectives: Developing a comprehensive oversight strategy, identifying problems and performing risk assessments, taking action to mitigate risk, and monitoring the effectiveness of those actions. We have developed a comprehensive oversight strategy by deploying the resources of three distinct divisions: For instance, in 1999, our audit division found that the D.C. Public School System was not in compliance with Federal or District regulations with respect to the way Medicaid records were maintained. Because this problem continues to interrupt the flow of reimbursement of Medicaid payments to the District, we will conduct another audit in fiscal year 2002 focusing on chronic problem areas, such as transportation of special education students. Another example of our team approach is our 3-month inspection of our District's surveillance and utilization review unit, which is part of the Department of Health, that is responsible for monitoring the Medicaid claims processing system for indications of fraud and abuse. We have made several recommendations for improvement of this critical link between governmental units that process bills and those that prosecute false claims. Although our auditors and inspectors review issues that are related to effectiveness and efficiency of Medicaid program management, our Medicaid Fraud Control Unit [MFCU], carries the primary responsibility of working with the District's agency, the Medical Assistance Administration [MAA], which is responsible for administering the program. The MFCU's mission is to investigate and prosecute financial fraud committed against the Medicaid program by large health care providers as well as solo practitioners. I am proud to say that after a 17-year hiatus in the District of Columbia Mayor Anthony Williams and former U.S. attorney Wilma Lewis joined me to create the MFCU. With strong legislative support from the City Council, we have been able to seek enforcement using criminal, civil, and administrative remedies. The MFCU receives a variety of leads, tips, and intelligence regarding possible fraud in the Medicaid program. We build on this information through extensive use of data mining techniques. The MFCU can manipulate extensive claims data to look for aberrational patterns that may indicate fraud. For example, a small pharmacy that is responsible for filing a highly disproportionate amount of prescriptions may warrant a greater scrutiny. Of course, this capability requires an investment in manpower, training, and technology, but we believe the effort is worthwhile in the long run. In working individual cases, our MFCU remains sensitive to the need for systemic reform. In fact, the two are often intertwined. For example, the MFCU recently investigated allegations of fraud in the Medicaid taxi voucher program. We discovered that the program rules were incomplete and out of date and lacked internal controls. This can greatly undermine any attempt to prosecute for intentional fraud, since money is paid in a seemingly improper way, but a prosecutor may have difficulty showing a deceptive act that violates a particular government expectation. However, difficult terrain for a prosecution can often be fertile ground for an audit. With this in mind, the MFCU referred the matter to the OIG's audits division for a comprehensive audit of the program. In all our reports, we require that affected agencies comment on our recommendations and begin implementation of corrective action within a designated timeframe. Within the last year, we have begun a process for tracking compliance on priority recommendations, and we will direct our findings to the Mayor's office for continued monitoring. Moreover, we are providing these services based, in part, on feedback we solicit from District leaders. As a result of this communication, we are better able to use our limited resources to address priority issues. Both locally and nationally, experience has shown that fraud cases are lengthy and give the target ample opportunity to hide or spend all of the stolen funds. Although the government may eventually obtain a restitution order or judgment, this is of little practical value if no assets can be located. Payment suspensions can be a vital safeguard in preventing this outcome. Our MFCU strives to keep the Medicaid program informed of the progress of the cases. Whenever appropriate, we provide information about overpayments we have calculated and evidence of fraud against the program. As a result, an appropriate MAA can suspend payments to the provider for the duration of the case. In this way, we mitigate damages by preventing further losses during the pendency of the case. Naturally, we are careful to avoid undermining the fraud investigation in any way. Experience has taught us that agencies make optimal progress when top-level managers are committed to preventing waste, fraud, and abuse of the Medicaid program. We have taken several steps to ensure ``buy-in'' at every stage of our investigations, audit and inspections. Our most successful effort has been to secure a Mayor's order requiring agency heads to respond within a certain timeframe to our report recommendations and to any OIG referrals sent to them regarding noncriminal allegations. As a result, many agencies are much more responsive in terms of timelines and substance. In addition, our auditors and inspectors engage top-level management from the beginning to the end of each of our reviews. Furthermore, the MFCU has provided training to the MAA on the basics of health fraud prosecutions and audit techniques. We share our expertise, and, in so doing, cultivate improved working relations among agencies. Although the GAO report did not recommend specific actions regarding provider relations, I would like to comment on the importance of conducting regular outreach to the provider community. In the MFCU, our outreach is premised on the belief that the vast majority of providers are honest and want to see a Medicaid program free of fraud and abuse. We meet with provider groups and trade associations to explain the government's concerns and to provide some basic advice on avoiding problems. We also encourage buy-in by underscoring common interests in the fight against fraud. For example, many Medicaid programs nationwide are being hard hit by false claims for OxyContin. This issue encapsulates many of the problems facing government health care. Patients will often pretend to be in pain to obtain a prescription for this powerful narcotic. They may alter or forge any prescription they get and then sell the narcotics on the street. Sometimes they steal prescription pads off of doctors' desks. Sometimes they conspire with doctors to dispense the drugs illegally. In the latter case the physicians may receive payment from Medicaid for medical exams that never occur or are very unnecessary. The vast majority of physicians are outraged at this abuse, but are also determined to preserve their ability to prescribe OxyContin when necessary. We wrote a letter to the Medical Society of D.C. stressing our common ground on this issue. Our letter was reprinted in the Society's newsletter and distributed to doctors throughout the District. In this way, we believe we have addressed a problem in a proactive fashion before it becomes an epidemic. In conclusion, taken together, our strategic allocation of resources to assess risk, monitor corrective actions, and engage top-level management has brought much-needed focus to our oversight efforts. In fact, most of these efforts were initiated only since my tenure as Inspector General in 1999. With the continued cooperation of the City's leaders and the diligent work of the OIG, I am extremely optimistic we will realize even more cost savings, restitution payments, and prosecutions that will improve the fiscal integrity and financial management of the District's Medicaid program. This concludes my statement, sir. [The prepared statement of Mr. Maddox follows:] [GRAPHIC] [TIFF OMITTED] T6610.039 [GRAPHIC] [TIFF OMITTED] T6610.040 [GRAPHIC] [TIFF OMITTED] T6610.041 [GRAPHIC] [TIFF OMITTED] T6610.042 [GRAPHIC] [TIFF OMITTED] T6610.043 [GRAPHIC] [TIFF OMITTED] T6610.044 Mr. Horn. Thank you. Mr. Rocke, do you have anything to add to that, or are you going to be doing so in the question period? Mr. Rocke. Precisely. I would be happy to address any questions you may have, but I have no additional comments at this point. Mr. Horn. OK, I now yield to the ranking member, Ms. Schakowsky. We have a vote on the floor. Both of us will have to be over there and then recess. So you will have your opening statement right now, and then, if you would like, you might want to just start with some of the questions and I will try to get over, vote, and get back, so we don't keep you all morning. Ms. Schakowsky. Thank you, Mr. Chairman, and thank you panelists. I appreciate your testimony and the work that went into it. I share everyone's concern about the financial management of the Medicaid program, and the reason is that every single dollar of improper payment to a health care provider is a dollar that is not spent on those who most desperately need our help and need health care. Medicaid is a critical piece of our public safety net. However, it is a safety net with a lot of holes for people to fall through. The public thinks of Medicaid as a low-income health insurance program, but it is really not. If you are not poor and disabled, poor and old, or poor and pregnant, you don't qualify. Only 40 percent of those in poverty qualify for Medicaid. Nonetheless, Medicaid is critical to those who do receive it. Twenty-five percent of children under 5 rely on Medicaid for health care coverage. I think that is a really stunning number in the United States, meaning that many children live in poverty and can't afford other kinds of health insurance. Eighteen percent of children between 5 and 18 rely on Medicaid for health insurance. Over 15 million children in total rely on Medicaid. Without those services, those children would go without health care. These are the same children who are often forced to skip meals, because there is no food in the house, and who sleep in apartments with inadequate heat and no air-conditioning. These are the children who are the most likely to need health care. On the other side of this equation are a few doctors and hospitals who are either too inefficient or careless to avoid billing twice for services or providers who scam the system by billing for services never performed. Choosing between the two is an easy call. The problem is, what do we do about it? The decentralized nature of the Medicaid system means efforts to address the problem will always be uneven. Half of the States spend no more than one-tenth of 1 percent of program expenditures on anti-fraud activities. There is more Federal money available, but that would require the State to spend more of its funds as well. If the Federal Government is paying 50 cents of every Medicaid dollar, as it is in Illinois, there is little incentive to spend money on fraud. I hope our witnesses--well, this statement was to be given prior to your testimony--tell us what can be done to reduce the level of improper payments and what you are doing. Medicaid fraud threatens the welfare of the patient and strains the capacity of the doctors and hospitals providing services by taking dollars away that would otherwise be available for patient treatment. States struggle with the increasing costs of medical services, severe constraints on reimbursable costs, and ever-declining allocations for administrative expenses. Just last month, the House passed a welfare reform bill that cut the administrative funds for Medicaid. That means less money for eliminating improper payments and less money for benefits. That just does not make sense. I would like to thank you all for taking the time to be here today. [The prepared statement of Hon. Janice D. Schakowsky follows:] [GRAPHIC] [TIFF OMITTED] T6610.045 [GRAPHIC] [TIFF OMITTED] T6610.046 Ms. Schakowsky [presiding]. I will ask one question. I am sorry, is it Calbom? Ms. Calbom. Yes, Calbom. Ms. Schakowsky. Maybe you said this, I heard the rest of the testimony, but what is the estimate not of what we have recovered, but what is the potential for cost recovery in the Medicaid program; in other words, an assessment of the level of fraud that is out there? It appears to me, and Mr. Mangano mentioned a dollar figure, that is a tiny percent of the Medicaid cost, and it seems like an underestimation or an understatement of what is really out there. Ms. Calbom. I think that is one of the big issues, that there has not yet been an estimate of what the amount of improper payments is in the Medicaid program. Of course, there has been an estimate in Medicare but not yet on Medicaid. I know that CMS is working on some pilot programs, Mr. Smith was mentioning that, and trying to come up with a way to do this. Because the programs are all different, it can be difficult, they tell us, to come up with an assessment that can be used across the States. Right now, there isn't an assessment. You cannot figure out how to tackle the problem if you don't know how big it is, and you don't exactly know where all your pockets are, where the biggest problems are. So we think that is the first thing that needs to be done. Ms. Schakowsky. There is no effort under way currently, or dollars allocated or assignments given, to making that assessment yet? Ms. Calbom. There are some efforts under way, and Mr. Smith might want to expound upon that. Ms. Schakowsky. I would appreciate it. Mr. Smith. Thank you very much. Medicaid now is spending about $240 billion. So even if it is only 1 percent, that is $2.4 billion. If it is the error rate that Medicare is, and Medicare is about 6 percent, so assuming a 5 percent error rate is talking about real money. Ms. Schakowsky. But are there efforts to not just come up with an aggregate figure but understand where most of the fraud occurs, etc? Mr. Smith. I want to reiterate one of the other points as well. The fraud in the system you are going to find by a handful of people. The vast majority of the providers, the doctors, the hospitals, the nurses, the therapists who participate in the Medicaid program are good, honest people who are---- Ms. Schakowsky. Let us take that for granted, OK. Mr. Smith. Again, I don't know that we have a nationwide estimate on the percentage of providers that have had claims disallowed, under appeal, etc. There is also a great deal of difference between fraud and errors. Ms. Schakowsky. And that is why I am asking the question. What are you doing to distinguish between the last two points that you made and to determine just exactly what is going on? Mr. Mangano. If I might add, I think I can get to your point. Over the last 2 years, the CMS has been putting together a demonstration project. Right now, I believe in this year, it is up to nine States, where they are trying to come up with a methodology to identify what the improper payment rate is for that particular State. Next year, I believe the plan is to go to 15 States. The difficulty here is that every State is a little different in the Medicaid program. So coming up with a nationwide figure on what the abuse level is, is very difficult. They are trying to work on some methodologies that will come up with some models for all States to use. So over time, I believe they will coming up with the answer you are looking for, and that is what is the error rate or the improper payment rate across the country. But right now, it is in the early stages of that. Mr. Smith. And to followup and to be clear, there is no national Medicaid error rate at this point. But in our nine- State pilot we hope to come up with a payment accuracy measurement that would give you what you are looking for. Right now, we have nine and we intend to expand it to 15 States next year. Ms. Schakowsky. I am going to have to go vote, but I would say that I am interested in that figure only to the extent that it is helpful, then, for us to develop a plan on how to address it. I really am much more concerned about the plan and how to stop it. But it does seem, as Ms. Calbom said, as a first step we have to know how big is this problem. I thank you, and I am going to have to go vote, so this committee stands in recess. [Recess.] Mr. Horn [presiding]. The subcommittee will come to order, and the two votes we just finished probably will not occur again, and so I thank you for your patience. Let me just ask you a few questions and then others, I'm sure, will have other questions. In terms of the GAO report, which is very fine, what can the Centers for Medicare and Medicaid Services do to improve its oversight of Medicaid expenditures? Ms. Calbom. Mr. Chairman, again, if you look at this little chart you have in front of you, I can speak to it along those lines because this is really the model for what you need to do to manage improper payments, and there is something in each of these areas that we have found that needs to be done. I will start with the risk assessment area. As I was mentioning when you were voting, the biggest thing that needs to be done is find out how big the problem is. They need to measure their improper payments in the program. I know you have introduced some legislation that has been supportive along these lines. If you don't know how big the problem is, you don't know what kind of resources you should devote to trying to fix it. Also, in the risk assessment area, there are a lot of things that the States have been doing to measure their risks, too, and we would like to see CMS take a look at what the States have been doing and factor that into their own risk assessments. Control activities are what you need to do to try to manage the risks. And you have to know where the pockets of the problems are so that you can put more of your resources there. You need to know what kind of programs have the highest risk so that then you can put the controls in place that specifically focus on those programs. And there are some really good new techniques out that I know the IG has used, and Mr. Maddox was talking about as well, where you can use computerized techniques to look at huge data bases of information. You can match it against other data bases to look for improper payments, or even erroneous payments. Those kinds of tools would help CMS, in light of the fact that they have such limited resources in particular. Information and communications. One of the things we found is that this whole risk assessment activity that CMS has been trying to carry out at headquarters has not been communicated to the field. Now Mr. Smith is saying that is starting to happen, and we are happy to see that, because you have to get everybody on board with it. The next area is monitoring, which is absolutely critical. If you don't take a look at whether or not your activities are helping, then it doesn't make any sense to put the money into it. And that gets back to measuring. How large are improper payments, are the activities we are carrying out helping, are they lowering improper payments? If they are not, we can do something different. But it is a whole cycle that is continuous. And then what encircles the whole thing is the control environment. What you need there is the tone at the top. Everybody has to know this is a big priority. Everybody has to be held accountable for it. And it should be, frankly, part of their performance assessment. So we would like to see some performance measures put in place. We would like to see the lines of accountability between headquarters and the field. Not that there should be a direct line, but people have to know they are accountable for doing these activities to help manage these improper payments. Mr. Horn. And you are touching on this, but can you elaborate on why it is important to estimate the level of improper payments in the Medicaid program; and can you tell me the difference between improper and erroneous? Ms. Calbom. I'll take the second question first. I think those two terms are fairly synonymous. I think OMB uses ``erroneous payments,'' we use ``improper payments.'' Improper is meant to mean both fraudulent-type activities as well as inadvertent-type errors. But as far as why we need to measure it, you know---- Mr. Horn. Well, why would the U.S. attorney want to do anything? I'm looking for language and wondering--because some of the U.S. attorneys don't do much of anything. Ms. Calbom. Well, where there is fraud, that gets turned over to the U.S. attorneys ultimately. We have seen cases where the U.S. attorney has declined to prosecute because the dollar amount is too small. We hate to see that---- Mr. Horn. What is their idea of small? Ms. Calbom. I believe it differs depending on what jurisdiction you're in. Mr. Horn. What's the worst case that you know of that GAO sent over to the U.S. attorneys? Ms. Calbom. I don't have an example of that because, typically, what happens is we find some fraud, we turn it over to the IG investigative group, and then they would typically be the ones that followup. So I haven't seen a particular case how it came to its outcome. I don't have a good example. Mr. Horn. Well, let's ask the IG, Mr. Mangano. Mr. Mangano. First of all, these cases can be prosecuted either in Federal court, which the U.S. attorney would have responsibility for, but many of the cases that are investigated by Medicaid State fund control units are tried in local courts as well, State courts and local courts. So there is the two venues. When we do get the allegations from either the General Accounting Office, or from other sources, we will conduct the investigation and work with the proper legal authority--for us, it is always the U.S. attorney--and bring those cases to trial. If the U.S. attorney believes that the case is too small or they have other priorities at the time and can't get to it, we have other authorities that we can use to administratively adjudicate the case. If the U.S. attorney believes that they do not want to continue with it, they would decline that case and give it to us. We would pursue it administratively, and we have done that a number of times. Mr. Horn. Well, what is the worst decision in your--you don't have to tell us which U.S. attorneys, but did you feel this was wrong? Because, obviously, deterrence is helpful here. Mr. Mangano. I would say that the way I would answer it is not a threshold of money, because money differs depending on the judicial district that's involved. What might be a small case in California might be a huge case in Utah because the dollars are different. But I think where we have been disappointed, and only a very few instances of it, is where a U.S. attorney decided to not continue with a case. Either they felt the evidence wasn't strong enough or were not in a position at that time to pursue the case. That gets under our craw a little bit, particularly if the case isn't declined so that we can take it up. If the U.S. attorney holds on to a case too long, the statute of limitations runs out; and, therefore, there is nothing that we can do. Mr. Horn. What is the statute of limitations on those? Mr. Mangano. Most of them are 5, 6 years. So from the time the incident occurred. But I have to hasten to say, though, there are very few instances that are like that. Mr. Horn. Mr. Maddox. Mr. Maddox. Yes, Mr. Chairman. One of the unique situations we have in the District--I mentioned in my testimony when we started in the District is that I worked very closely with the mayor and the council and, in particular, the former U.S. attorney Wilma Lewis. To speak to the issue which we were just talking about, whether or not the U.S. attorney would find interest in a particular case, whether it was a large dollar amount or de minimis amount, that we agreed that, to avoid that, the U.S. attorney allowed us to incorporate our MFCU authorities to prosecute our own cases; and the majority of our employees in MFCU are attorneys and have been deputized as special assistant U.S. attorneys. So, regardless of the dollar amount, if we think that the issue is egregious enough and if we want to send a message, we don't have a problem of whether or not the U.S. attorney finds the case effective to prosecute. Mr. Horn. Thank you. Based on your knowledge of other Federal programs, how costly is it to estimate improper payments? What else comes under your jurisdiction there? Mr. Maddox. With respect to---- Mr. Horn. Different programs. Mr. Maddox. Different programs. Mr. Horn. The way it is done another way. Social Security might be one way, so forth. Mr. Maddox. I'm not sure I understand where you are going with the question, Mr. Chairman. How costly it would cost to prosecute it or---- Mr. Horn. Well, I'll go down to GAO and the knowledge of other Federal programs. You have a broad gaze across the executive branch, and some are done in other ways. So I'd just be curious whether that ought to be put into the Medicaid operations. Ms. Calbom. You're asking about estimating the level of the problem in the program? Mr. Horn. Well, that's OK, too. But is there other ways in the executive branch where they can either disbar someone from having the--whatever you want to call it. You can call it permitting, if the doctor is the problem, and often it is, and if the person is just a group---- I remember when this committee went up to New York in 1994, and it was just one big mess all over New York. And that was-- the U.S. attorney did take that one. Because it was so blatant they couldn't do anything, and they did do it, and a few people are in jail. But I'm thinking of just other ways, Federal benefit payments go out and are misused. Are there any agencies where there might just be an administrative action rather than going into the judicial arena and the U.S. attorney? Ms. Calbom. I guess the types of actions that I can think of that agencies take--of course, it is a little different with Medicaid because you have the providers, but if it is something that is an internal thing you ought to get rid of the people. That's the bottom line there. As far as when you're dealing with third parties, you know, I'm not sure. I'd have to think about that. Mr. Smith. Mr. Chairman. Mr. Horn. We will be glad to have a little space in the record for your thoughts. So take your time. [The information referred to follows:] [GRAPHIC] [TIFF OMITTED] T6610.047 Mr. Smith. Mr. Chairman, in terms of the Medicaid program itself, the States certainly can take action--the State and Medicaid program can take administrative action against the provider. All providers have to sign the provider agreement, and if you find that--so the State itself can terminate that provider agreement. In the case of different types of provider, there are different levels of sanctions that you can take against a provider without going into the court system themselves. Generally, there are appeals that a provider can have an appeal, etc. But the Medicaid program you can take administrative action. Mr. Horn. Do you see any difference in the States on the percent that they put up to match to Medicaid? Is it any higher in fraud or anything or misuse or however you want to call it? Mr. Smith. Mr. Chairman, I really could not--we would have to take a look at that State by State at this point. I don't have the comparisons that I could offer to you. Mr. Horn. Well, let's just go back and take a look at it. I'm not looking for some huge thing. Mr. Smith. Be happy to, Mr. Chairman. Mr. Horn. Is there a feeling there that the more money they put in, the more the fraud is? Mr. Smith. Again, certainly that would be the suspicion so you would look at the cases--you would look at the States with the highest Medicaid expenditures--New York, California, Texas, Illinois. Nine States spend more than half the Medicaid money. Also, as I suggested, cross-matching with the Medicare program where, if the provider is taking advantage of one program, the likelihood is pretty good that they are taking advantage of that other program as well. So having matching between the programs would be--we think has great potential. Mr. Horn. Information provided the General Accounting Office in this recent study indicated that staff resources devoted to Medicaid financial oversight has declined significantly over the past decade, even though the program continues to grow. How are you addressing that problem? Mr. Smith. Mr. Chairman, that is an area that we are looking at and have already taken some steps. A couple of different things, and one I also believe in, looking at where all the people are, rather than just automatically assuming you need more. First, let me point out that my partner is the Inspector General's Office, because in fact they do a lot of work for us that does not show up in our FTE levels. So looking at the whole picture, I would like to include what the IG is doing. Second, we have taken a couple of steps internally too--we have formed what we call the National Institutional Reimbursement Team. This team of eight people, four from central office, four from regional office, that this group now is looking at all of our institutional State plan amendments, whereas that had been scattered through the regional office. But that team has a number of advantages to it. First, consistency in making our decisions about State plan amendments. So we are being more consistent. No doubt you have heard concerns from States that there have been regional variations, that sort of thing. So having formed the National Reimbursement Team also then frees up personnel in the regional offices and central office as well. So we want to make sure we are using all the resources that we have at our disposal first. But I certainly can assure you that the Administrator and Secretary will make certain that we have the resources that we need to address the effort. Again, I think we've already seen a lot of progress in just the Office of the Director itself. But a couple of--Bill Osowski, who is background and financial management, is now directly in my office. We have done a lot to strengthen the financial management team itself. A lot of it is simply to assure people in central office and in the regional office and the States that financial management is important and a priority, and I think we have very strongly signalled that by the personnel that we have to oversee and hold people accountable. So we are getting that message out there and will continue to press that message. Mr. Horn. In your testimony, you noted the nine States that were involved in the pilot programs to develop a method of estimating improper Medicaid payments. Are any States now using that developed methodology? Mr. Smith. No, sir. There are two efforts going on at the same time. One--we are developing one for the fee for service and managed care. The Lewin Group has a contract with us to develop that. The other nine States, they are looking at their own methodologies so, at this point in time, we don't feel we can assume that there is one way to do it. So we are looking at different options and trying to sort of prime the pump in terms of encouraging States to come up with different methodologies that then we can test out. But we are still at the beginning of that. Mr. Horn. Which State Medicaid agencies are doing a good job of ensuring that claims are paid properly and which are not? Mr. Smith. Well, as a former Medicaid director of Virginia, I would like to say that Virginia does a very good job. Mr. Horn. We will consider that, and I think it would. So go ahead. Mr. Smith. I really couldn't give a rundown State by State. I think, for my own personal experience, Medicaid directors themselves are deeply committed to combating fraud and abuse in the system. They understand how it hurts the program when you do have abuse in the system. Again, there are other partners to bring into it, also. Looking at the fraud control units at the State levels, States have single State auditors as well, so--again, oftentimes independent of the administration at the time. So we have another level of accountability there. I would--again, there are pockets--and that's part of what our risk assessment has been about, to identify areas. So I think that you look at particular areas that have kind of had outliers or specific problems and then you look at those particular problems. So I think that the States themselves across the board, when you--they have also joined our efforts in that reform of financial management technical assistance group with the States, so the States have been very willing partners looking for new, improved ways. Again, commitment of resources is often at the heart of it. In today's technology, the commitment to update your surveillance utilization programs, etc., those are resources that you have to ask your State legislatures for. So it's hard to measure why--so the commitment isn't just the Medicaid director or the Medicaid program. You have to bring the other partners into it as well. Just to be fair to the States, often these are not their decisions alone on how to target resources or not. But we've been very pleased with the reception that we have gotten from the State Medicaid directors in terms of participation with our financial management tag. We have a fraud and abuse tag, the alliance for program integrity. We have enthusiastic support from the States, in my opinion. Mr. Horn. Let's just pick on one State where the claims are paid appropriately or inappropriately, and that's the State of California, of which I am a citizen. I won't get bent if there is something wrong there, so you will make brownie points. Mr. Smith. Well, in California, I'm very pleased that California is joining us in the pilot to match claims with the Medicare program. So, again, I've--you know, I think all States are looking for ways to improve their systems. There are many upon different decisionmakers in how to target resources. And I think every State would say, yes, we know that we can do better. That's the best I can do for you. Mr. Horn. What does the General Accounting Office think of California? Ms. Calbom. We haven't really done any specific work looking at the particular States, Mr. Chairman, on this. Mr. Rocke. Mr. Chairman, I don't know if you are interested in hearing any more on the original alternative remedies, alternatives to prosecution, but there are a few points we could make if you are interested. As Mr. Maddox pointed out, one of the unique things about our unit is that we're trying to break the mold and do some things that are different from Medicaid fraud units across the country. When we receive a case from a tip or referral from another agency, we don't view it as a criminal case or a civil case or administrative case. It is simply a case, and we see where the case takes us. We are very comfortable with bringing cases criminally in court when that's appropriate or civilly for civil damages, or using the administrative remedies that are available both in the District and federally. Sometimes that's the quickest and easiest way to stop the flow of blood. Even if you don't necessarily get the money back, at least you stop the damages from being aggravated. One of the other unique things is we're comfortable with doing all of these things at once, simultaneously, as a parallel case. Earlier this year I made a presentation to the Medicaid fraud control units around the country pitching the idea of parallel cases. The reception was a generally positive one, although there was some hesitancy. There are some folks who say, ``I do criminal cases and nothing but that.'' There are folks who see things only through the prism of the administrative process. What we like to think is that the best approach is that you have a number of arrows in your quiver and you reach back and pull whichever one is appropriate for that case--sometimes two or three of them at the same time. It is a unique approach and, frankly, has been successful so far. Mr. Horn. Well, that's very good. How much did the District of Columbia's Medicaid Fraud Control Unit collect in the fiscal year 2001? Mr. Rocke. 2001, I believe about $250,000, off the cuff. The important thing to keep in mind, I have to say out of fairness, is that we were just created in fiscal year 2000, so we spent the previous 6 months getting carpets and other materials. We were very successful that year. We gained even more in restitution and recoveries in the following 6 months. And, quite frankly, we are confident that we were going to do quite well. I wish I could tell you about the cases that are in the pipeline right now. It is a long pipeline in terms of fraud cases. Typically they take 3 years. Mr. Horn. Were there any convictions after the $250,000? Mr. Rocke. We've had a number of convictions, and I have to be clear on that. We've had five convictions. Four of them have been patient abuse convictions. One of the things I was very---- Mr. Horn. I'm sorry, what's that? Mr. Rocke. Patient abuse. Mr. Horn. What do you mean by that? Mr. Rocke. We prosecute cases in which the residents of the nursing home have been physically attacked or financially abused by the employees of that nursing home. Frankly, I was very pleased with Mr. Mangano's testimony that he pointed out that a lot of the work that we do doesn't bring back a dime to the system but it protects some of our most vulnerable citizens. There is a financial aspect to it because, if an elderly resident is being beaten up, that is not good care and not a good use of taxpayer money to pay for that caregiver. In today's Post, one of our cases is featured. We got a conviction yesterday--to bring you up to speed--yesterday we had a conviction of a caregiver in a group home who took a 69- year-old retarded woman, threw her to the floor, bashed her face in essentially; and she had to go to the hospital and get stitches. It was a horrible incident, regardless of who the victim is, made even worse by the fact that Medicaid dollars are funding these sorts of situations. So we have had four of those kinds of convictions because we have also had a fraud conviction. The pipeline is usually 3 years. I found that unacceptable when we established our unit because we knew that nobody would hear from us basically for 3 years. So what we did was look for some smaller cases, cases that traditionally would fall under the threshold that we have been talking about before. We found an instance of an optometrist in the District of Columbia that had been ripping the system off for years. Unfortunately, most of the claims had been lost due to the statute of limitations. We were still able to rescue about $1,000 worth of theft, and we prosecuted him for that. Mr. Horn. Well, could you pull the plug of the benefits going out to some of these people that misuse the whole system? Mr. Rocke. Sure. That was one of the reasons why we prosecuted him, was the criminal sanction. Because we wanted the word out that even if you steal $1,000 in Medicaid you are putting your license in jeopardy. But automatically, by law, once you are convicted of stealing from the Medicaid program, even a nickel you are excluded from the program for 5 years. So not only do we not have to face claims from this provider, but he can't go across the river to Virginia or to Prince George's County, Maryland. He was excluded from the program nationwide. So these are the approaches that Mr. Maddox and I have tried to implement that we think are a little different. And the cooperation of the U.S. attorney's office, they understood that sometimes it is not just the numbers that are important, it is the deterrent effect. It is making the statement. And I believe every optometrist in the District of Columbia has heard about this case. We'd like to think they take it to heart. Mr. Horn. Well, just a few more examples and maybe they will. Mr. Rocke. We are trying; and, as I said, we have a number of cases in the pipeline. I'd like to talk about them, but I'd be in trouble if I did. Mr. Horn. Yeah, well, you are on the right track, no question about it. When you look at those typical kind of cases, does it really--you said it yourself, and I see it all the time with the IRS, that you have got somebody that gets away with murder, in fiscal matters or whatever, and just goes somewhere else, as you said, but you have apparently closed that plug up. Was that a matter of law or--when you said they can't get away with going into Virginia or Maryland once they've been taken care of in the District of Columbia? Mr. Rocke. It is. It is a part of the Social Security Act. By operation of law, when you are convicted of stealing from Medicaid or Medicare program, the minimum exclusion is 5 years. In fact, we work very closely with HHS IG's office because they help maintain the actual physical files printed in the Federal Register when you're excluded, when you're known as an excluded provider. The good thing about that is every program is aware of it theoretically across the country, and employers should be checking that list. That is one of the things that I do. I do a lot of outreach to the industry and make sure they check these lists look to see what the background is of the employees they are hiring, see if they are excluded. Obviously, you shouldn't hire anyone who is on that list. Most providers don't want to. Sometimes they don't do their homework, and that is one of the things that we accomplish through outreach. Mr. Horn. Do some try to change their name or get a relative or uncle or cousin or something and they do the dirty work and they are told ``how I did it in the District of Columbia?'' Mr. Rocke. Are you sure you haven't prosecuted fraud before? That is exactly what they do. They will use a straw man. They will use a front. As a matter of fact, I had a conversation with our single State agency just last night about an individual whose provider number was shut down because of suspected fraud. Now his brother is billing for similar services from the exact same location. It doesn't take Sherlock Holmes to realize what is probably going on there, and we are trying to urge them to take this into account and shut down that particular provider number. One of the frustrating things as a prosecutor is you can lead a horse to water but you can't always make it drink. We provide information when we can to the various State agencies to take action. We can't require people to do the right thing. We urge them to; and, frankly, we think that some progress is being made. But, as Mr. Maddox pointed out in his testimony, buy-in is critical. People have to take fraud seriously and have to take steps to address the issue in a very serious way. Mr. Horn. In Mr. Maddox's testimony, he mentioned that the Medicaid program is inundated with false claims for a pain medication called OxyContin. Is that about what it is? Mr. Rocke. Yes. Mr. Horn. What is the Medicaid Fraud Control Unit doing to address this problem? Mr. Rocke. OK. Well, what we are trying to do is, frankly, get ahead of the curve. OxyContin is a problem nationwide. It is a part of the drug diversion problem. Percocet, Dilaudid, other narcotics that are diverted from legitimate uses into drug abuses, into illegal narcotics sales. OxyContin is just the latest twist on this. There is nothing new about it except it is much stronger than Percocet, much more prone to addiction and much more prone to abuse. What we have tried to do is make sure it did not reach an epidemic here in the District of Columbia. Unfortunately, in parts of our neighbors--Virginia, West Virginia, rural areas of Pennsylvania--it is a very, very serious problem. We addressed the District of Columbia Medical Society and talked about the fact that we're doing our statistical analysis to look for anomalies, warn them about the fact that a lot of patients are out there malingering, pretending to have this particular pain or some sort of an ailment that would require the prescription. They get the prescription, and then they sell it, and they go to four, five, other particular doctors and do the same thing. Another variation is the scheme that they work with doctors sometimes--and that's a very unfortunate situation that rarely happens, but when it happens it does a lot of damage. If a corrupt doctor who is known throughout the county to simply write scripts--what we thought we would do is work with the Medical Society of D.C. and explain this problem. They are mortified by it. Let them know that these fraud schemes are out there, not to be taken advantage of, and to give implicitly the message to the few bad doctors that are out there that we're looking at this issue. We are aware of the fact that there are patients out there who strike a deal with the doctor and say you can pretend to examine me if you write a script. That is the worst of all worlds. The illegal drugs are getting on the street, and the Medicaid program is paying for a bogus exam. We wanted that word out there. I was pleased with the reception we got from the Medical Society. They printed our letter in their newsletter. They invited me to discuss the issue with their executive board. We think that is the important thing that we're doing that is different. We try to get ahead of the curve instead of simply reacting to these fraud cases. Mr. Horn. Mr. Mangano, anything to add as Inspector General? Mr. Mangano. In terms of the OxyContin case, we have a number of cases in primarily the Northeast as far down as the District of Columbia. I think we have had an arrest or conviction of 27 people for this. Our investigations are focusing not just on the people, the Medicaid recipients who get these scripts and sell them, but also the physicians that are actually writing the script and the pharmacists involved in it who are actually filling the orders of the persons that they know are improper. So the OxyContin one is fairly significant. With respect to the operation of the exclusion list, every year we compile this list. We have a total list of all those persons who have been convicted of fraud against the Medicare Medicaid program, and they are included in our exclusion list. Last year, we added 3,700 new names to that list of persons who were excluded. That list is made available to all the Medicare insurance carriers. Mr. Horn. 3,700 you said? Mr. Mangano. 3,700 new ones, 3,770. Those are distributed to the Medicare contractors who have it available to them. We also distribute the list to every State. The Medicaid agencies have it, etc. It is a ready list of persons who shouldn't be doing business with the Medicare and Medicaid programs. I think one of the good pieces of news is that about a year ago we conducted a program evaluation, and we took all the persons that had been convicted of crimes in the Medicare program and Medicaid on that exclusion list and matched them against persons who were submitting bills to the Medicare and Medicaid program and only found a handful of individuals who were on both lists, which told us that, unless some other nefarious means were being used, that the Medicare-Medicaid programs were doing a pretty good job of keeping those persons out of the program. Mr. Horn. Can you explain the ``upper payment limit'' and the intergovernmental transfer mechanism being used by the States? Mr. Mangano. Sure. What had happened was the Medicaid upper payment was a device that was given to the States to enable them to pay more than they would ordinarily pay into the Medicaid program for services. The upper payment limit is the amount that Medicare pays for that service. In every State in the country that I can think of, Medicare pays more than Medicaid does for the same service. That service is available for nursing homes, hospitals and certain other providers in the State. If you like, I would be happy to go through the State of Pennsylvania and explain how it works. Mr. Horn. Don't whisper it in my ear. Just put it on the record. Mr. Mangano. The State says we need to increase the quality of care in nursing homes or hospitals, so what we're doing to do is increase the payment to the amount that Medicare pays. Sounds good. Here is how the pool of money then works. The State of Pennsylvania took every nursing home in the State--private, State operated, and nonstate operated, which were generally county nursing homes--and they said, OK, in our State we are paying an average of $146 a day for a Medicaid patient. We are going to raise that up to the Medicare level. So we will add up every Medicaid beneficiary in our State and figure out what is the incremental amount needed for everyone. We will put them in the pool of money that says this is how much money we need to raise that enhanced payment for the hospital or the nursing home. Let's just take nursing homes in Pennsylvania. That's the scheme they used. What they did then was said now we have this money. We do not have to, under law, distribute it to every nursing home. We can pick and choose who we're going to send it to. So they decided to send it just to the nursing homes that were operated by the counties. There were only 23 of them in the State. The State had 670 nursing homes; 23 were county operated. So you might say, why would they do that? Why would they only give it to the county nursing homes? They had a deal worked out with the county administrators that they would get the money back to the State. In my testimony, I have the appendix of how this Ponsi scheme worked. What would happen is that these 20 counties that ran these nursing homes would figure out--they would ask the State for X amount of dollars, which would use up the entire State-enhanced payment amount on these 20 homes. They went to a bank, the same bank in the State, they got a bank note to cover it. In this case, it was just under $700,000,000. They took that amount and gave it to the State. They gave it to the Department of Public Welfare. The Department of Public Welfare then transferred back to the county within 24 hours the same amount of money, plus $1.5 million more to cover their interest payments and the payments they needed to make to the county commissioners association. They submitted a bill to the Medicaid program federally and the Medicaid program had to pony up their 54 percent share for $393 million. The county, which had gotten their full payment back from the State, went back and paid off their bank notes. Now the State has all this money that they got from the Federal Government. So one might think, did they distribute that to the nursing homes? No, what they did was put it into several pockets. Half went to Medicaid purposes in the State. Once they put it into the Medicaid program, they can match additional Federal money. Twenty-one percent was spent for nonMedicaid services, and about 29 percent was spent for we don't know what. It went into the general fund. We don't know how they used that money. By doing this, the State effectively changed their State Federal match from 54 percent to 65 percent. This was free money from the Federal Government to do this. From 1992 to 1999, the State came up with $5.5 billion of enhanced payments of which $3.1 billion was Federal money. Now there is a happy ending to this, and that is that I have to compliment CMS because they did take a good, quick action on that. There has been a series of regulations produced over the last year in which, by closing off most of this scheme, it will save the Federal taxpayers about $79 billion over the next 10 years. So the happy ending is that most of it is cutoff. The only thing that is not cutoff is that the States still don't have to use the money for the intended purpose that it was put together for. Mr. Horn. Fascinating. If you put it in fiction, nobody would believe it. It's amazing. Is anybody else trying to be like Pennsylvania? Or have you taken that little turn? Mr. Mangano. When the scheme came to light in 1993, there were 12 States that were doing this. As soon as word got out, by the year 2000, 28 States were involved with it. As it became public what the scheme was about and that we and CMS were working hard to resolve it, States became aware of it. They all started submitting amendments to their State plan to do exactly the same thing. So that, in the year 2000, the States had submitted bills for $10 billion on which the State was only on the hook for $5.8 billion of it. Mr. Horn. Well, did the disease get cured? Nobody is doing that now? Mr. Mangano. Mostly. It is because the CMS in their regulations came up with a plan to phase this out over time. There are three--actually, now four--different pay pools that have been put together. CMS said that we realize that by allowing people have a pool that included all of the private providers, all of the county and city operators and State and we had that big pool of money, it is too much money. What it said was they were going to narrow the pools down so that the only pool would be either all privates, all counties or all States. And then there was a phasing process. Actually, the Congress acted to give these States who were in this scheme the longest period of time to get out of it. They gave them an 8-year transition period. CMS came up with two different phases. Those who were in it before October 1999 would have 5 years, and those that were in it after that would have 2 years, and there was one additional one that allowed the people that came in right on the borderline, to have actually only 1 year to participate in the scheme. So most of this problem has been solved. The only thing we would like to have seen gone further was the requirement that the money be actually used for the beneficiaries for the purpose it was actually intended to. So if the money was to be derived from nursing home patients, the money would actually have to be used on the nursing home patients. But the States have a great deal of flexibility in this program, and they can determine its use. Mr. Horn. In your testimony, you stated the revised regulations involving the upper payment would save about $55 billion in Federal Medicaid funds over the next 10 years. What's being done to ensure that those savings are realized? Are there additional further reforms needed? Mr. Mangano. That was based on the projection of those people who were in the system as well as those who would have come into the system over time. As I recall, it was the CBO that came up with those projections for the next 10 years--I'm sorry, it was the CMS actuary that came up with that projection. The way that it will be enforced, I believe, and Mr. Smith can correct me if I am wrong, is that the State plans have to be approved by CMS and they will be casting a watchful eye over anything that looks like this in the future. Mr. Smith. That's correct, Mr. Chairman. Again, I mentioned our National Institutional Reimbursement Team. So all State plan amendments dealing with institutional payments, of which a UPL amendment would fall into that category, would be reviewed by the team. And any State plan, the regulation--the final regulation is now in effect. So any plan amendment has to be in compliance with the new regulation. If it's not in compliance, it would be disapproved. I think another one of the reforms that I think has been very important is that States are now not able to draw down Federal funds until their State plan amendment is actually approved. They can only go back to the first day of the quarter. One of the problems historically has been States would send in State plan amendments and action was not really taken on it. That put everybody in a very difficult situation. The State thinks that it's OK and goes ahead and changes its program accordingly, and at some point in time CMS at the time might have come back later and questioned the State plan amendment. We have instituted processes in the system now to assure that doesn't happen again, to where they are handled within a certain period of time and specific action is taken. On UPL, California is one of those States, Mr. Chairman, that had been using UPL through a waiver and is on one of the longer transition periods. So California will continue to draw Federal funds under UPL that will be phased out over an 8-year period of time. Mr. Horn. Well, take me through this a little more, California, UPL. Get it in the record. Mr. Smith. I'm sorry. The upper payment limits that allowed the States to draw funds--not only what Medicare would pay but in fact above what Medicare would pay--in many respects, as Mr. Mangano was describing to you, California had been using that through a waiver that had been granted. I can't tell you the precise date, back to the early 1990's. But, again, now all States have to come into compliance with the final regulation. California will have the benefit of the 8-year transition, though, because they had gotten into the system so early. The rationale there was that State budgets had been already based the assumption that those funds would be available to them. So the States that had relied on them for some time had longer transition periods. But when California received it--I believe California is unique in the respect that it was through a waiver that--what they called in California the ``selective provider contracting program.'' It is a specific waiver that allows them to contract with hospitals in California. But, as I mentioned, that program will be phasing out as the State comes into compliance. Mr. Horn. Now, most Governors are having financial problems now just because of various and sundry things, not Medicaid necessarily. But I suspect they will start moving around, doing creative ways of moving the dollars from one place to the other place to try and get a balanced budget, which most of them have to have under their constitutions. So are we looking for that and seeing anything here that would--where they would want to move Medicare funds, Medicaid funds and balance things out? Mr. Smith. We are looking, Mr. Chairman. Again, I think that the strength of our reimbursement team will help us to identify those early on. Again, in the past, part of this would start to occur, but because it might have been disbursed--the plans were disbursed among the regional office, you might not have picked up the pattern until it was established. So the review team will help us identify early on whether or not it is simply moved to another area. But we are--we have some ideas about where that might move to, and we are certainly looking for them. Mr. Horn. Mr. Maddox, in your Inspector General level with the District of Columbia, let me get a few things on the record here. In your testimony you stated that lengthy fraud cases give guilty defendants time to hide or spend all of the stolen funds. To combat this problem, provider payments can be suspended until the case is resolved. How often is this mechanism used? Mr. Maddox. I will let Mr. Rocke address that question, Mr. Chairman. Mr. Rocke. Right now, we have about four cases where that issue is coming into place. It is a case-by-case decisionmaking process. One aspect that's very, very important to us is, as I said before, is to stop the flow of bad money. But there are some countervailing points. We may have an undercover investigation ongoing. We may have other police or legal aspects of the case that a suspension would interfere with. So it is always a case- by-case decision as to whether we can effectively cutoff the flow of money without alerting the target of the investigation or undermining our case. But what I try to do is always keep that option in the forefront as a possibility, keep the single State agency informed of the progress of the case so that, if they choose to go forward with a suspension, they are given all the evidence, all the ammunition to support that suspension. At the same time, they're very careful to talk with us and work with us to make sure that they don't take any steps that would undermine our case. Mr. Horn. Well, I don't want to uncover your thing. God bless you for cleaning house. Mr. Rocke. We are trying. Mr. Horn. Are there any legislative actions that Congress should consider that would restore Medicaid's financial integrity? All of you down the line, anything you see or have heard this morning that maybe there is a weakness here somewhere in Congress and should we do anything more about restoring Medicaid's financial integrity? How about the General Accounting Office? Ms. Calbom. I think, Mr. Chairman, the action that you have taken already introducing legislation to require improper payments to be reported is a huge first step, because that really is what you need to do, as I said earlier, to know how big your problem is and what kind of resource you need to throw at that problem to take care of it. Mr. Horn. Yes, that's H.R. 4878; and we haven't got it on the books yet. It's going through the process. And you think that will help on improper payments by Federal agencies? Ms. Calbom. I think that would be a tremendous help. Mr. Horn. OK. Well, we will take your word for it and see if we cannot use you as a bat on the head to some of our colleagues. So thank you. Mr. Smith? What's your opinion? Mr. Smith. Mr. Chairman, I don't have any recommendations for you today. We do have tools out there. We do have Medicaid as a matching program. It does require the States to put their dollars up so the money doesn't flow unless the State is willing to put its resources into it. But we do have a lot of tools out there. We are trying to improve coordination and communication so that all the parties who are involved in these discussions are talking to each other and taking advantage of it. A part again of our approach has been to be out there in the States and be visible to the States to know that we are watching and, certainly, if we come back to you at a later time with other recommendations for legislation. Mr. Horn. Mr. Mangano, Inspector General, do you see any more legislative actions Congress should consider? Mr. Mangano. I don't think so at this time. The fundamental issue here is the difference between Medicare and Medicaid programs. Medicare is a national program with national rules and regulations, and the CMS can have people tow the line in terms of reforms that are needed. Medicaid, being a jointly funded Federal-State program but managed by the States, in many of the cases CMS can only provide an encouragement factor. As an example, in the testimony I talked about Medicaid drug pricing. Clearly, the States and the Federal Government are getting fleeced on the amount money that we are paying for drugs, but every State can decide how much they are going to pay for those drugs. So we are in a position and CMS is in a position to encourage them to make those changes and reduce those price, etc. Given that kind of scenario, I think the kinds of reforms that Mr. Smith and Ms. Calbom have talked about in terms of you actually manage the program and getting better information, getting that information analyzed at a national level, as well as at the State level, and acting on that information, is probably the best way to go at this point. Mr. Horn. I want to put in the record to back you up, this is entitled Outrageously High Drug Prices. The source is the Life Extension Network 2002, and let me just give you an example: U.S. price, Cipro, $87.99; European price, $40.75. Paxil, $83 U.S. price; $49 in Europe. And Prozac, $91 U.S. price; and $18 European price. And on and on and on. We'll put this in the record just because it's enough to make us all mad. Of course, a lot of pharmaceutical people will come in and cry and whine and say, oh, everything costs $300 million to get our research and so forth. They've got to wake up on this, and we have to get that law moved this next few months in terms of the Federal Government subsidizing those things. Of course, a lot of it is just overuse; and I don't know how you stop that. When a professional says, gee, we have to have this, or the patient is sitting in the office and sees the big, huge ads in medical journals, health journals, you name it, or they go to the doctor and say, why can't you do it for me, that's supposed to be the best thing since sliced bread, and that kind of thing. I just have one more question; and that is, you are doing the match between Medicaid and Medicare. Who provided the software for that? Did the agencies here, or how do you--and is it comparable? Mr. Smith. Mr. Chairman, I believe that we had developed the software through a contract; and that was funded with Medicare funds. Mr. Horn. So there is comparability across the States. Mr. Smith. Yes. Mr. Horn. I'm all for it. I remember 20 years ago I made that suggestion on another Federal program and said, for Heaven's sake, just get them the new software and see if they can work with it and not just have it hung out there. So I thank you all for what you have done and keep up the good work. With that---- Mr. Maddox. Mr. Chairman? Mr. Horn. Yes. Mr. Maddox. Mr. Chairman, I have one question you asked about Federal legislation. As you know, many of the Federal laws that apply to Federal agencies also apply to the District of Columbia. There are two such laws that I think would be very beneficial to us, one being obstruction of an audit, which is a felony. Mr. Horn. I'm sorry. I missed the first part. Mr. Maddox. Obstruction of an audit. It's not a felony in the District, and I think that would go a long way in helping us complete our audits. The other is false statements. Title 18, USC 1001, applies to the Federal side but not to the District. Those are two investigative tools that are badly needed. Mr. Horn. So we need to expand that to---- Mr. Maddox. The District of Columbia. Mr. Horn. We did not treat it like a State in terms of Medicaid? Mr. Maddox. Not in those two instances. The false statement act with regard to the District is a misdemeanor. It is only written a statement where there is a warning. Otherwise---- Mr. Horn. Get us a letter from you on that situation so we can talk to people around here. Mr. Maddox. I certainly will. Thank you, sir. Mr. Horn. OK. That is a good suggestion. Let me thank the individuals who have been responsible for this hearing. The staff director and chief counsel is doing other things right now, J. Russell George. Bonnie Heald is the deputy staff director. Put your hand up, Bonnie. Then the individual that has really struggled with this and done a great job as usual, and that is Rosa Harris who is a GAO detailee. It's great having her here. Then Justin Paulhamus is the majority clerk. He is right back there with all the equipment. Chris Barkley is part of our new subcommittee staff. Michael Sazonov, subcommittee intern; Sterling Bentley, subcommittee intern; Freddie Ephraim, subcommittee intern. The minority staff here is out 100 percent: David McMillen, professional staff, and Jean Gosa, the minority clerk; and we thank you both for all you have done. The court reporters, Pam Garland and Joe Strickland, we thank you for all your fine catching the language, which is very difficult for us to hear, so we can read it from you. I want to thank you all again; and, with that, we are adjourned. [Whereupon, at 12:05 p.m., the subcommittee was adjourned.] [Additional information submitted for the hearing record follows:] [GRAPHIC] [TIFF OMITTED] T6610.048 [GRAPHIC] [TIFF OMITTED] T6610.049 [GRAPHIC] [TIFF OMITTED] T6610.050 [GRAPHIC] [TIFF OMITTED] T6610.051