<DOC> [107th Congress House Hearings] [From the U.S. Government Printing Office via GPO Access] [DOCID: f:84230.wais] IMPROVING SECURITY AND FACILITATING COMMERCE AT THE NATION'S PORTS OF ENTRY: SEAPORTS OF LOS ANGELES AND LONG BEACH, CA ======================================================================= HEARING before the SUBCOMMITTEE ON CRIMINAL JUSTICE, DRUG POLICY AND HUMAN RESOURCES of the COMMITTEE ON GOVERNMENT REFORM HOUSE OF REPRESENTATIVES ONE HUNDRED SEVENTH CONGRESS SECOND SESSION __________ FEBRUARY 1, 2002 __________ Serial No. 107-143 __________ Printed for the use of the Committee on Government Reform Available via the World Wide Web: http://www.gpo.gov/congress/house http://www.house.gov/reform U.S. GOVERNMENT PRINTING OFFICE WASHINGTON : 2003 84-230 PDF For Sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpr.gov Phone: toll free (866) 512-1800; (202) 512-1800 Fax: (202) 512-2250 Mail: Stop SSOP, Washington, DC 20402-0001 COMMITTEE ON GOVERNMENT REFORM DAN BURTON, Indiana, Chairman BENJAMIN A. GILMAN, New York HENRY A. WAXMAN, California CONSTANCE A. MORELLA, Maryland TOM LANTOS, California CHRISTOPHER SHAYS, Connecticut MAJOR R. OWENS, New York ILEANA ROS-LEHTINEN, Florida EDOLPHUS TOWNS, New York JOHN M. McHUGH, New York PAUL E. KANJORSKI, Pennsylvania STEPHEN HORN, California PATSY T. MINK, Hawaii JOHN L. MICA, Florida CAROLYN B. MALONEY, New York THOMAS M. DAVIS, Virginia ELEANOR HOLMES NORTON, Washington, MARK E. SOUDER, Indiana DC STEVEN C. LaTOURETTE, Ohio ELIJAH E. CUMMINGS, Maryland BOB BARR, Georgia DENNIS J. KUCINICH, Ohio DAN MILLER, Florida ROD R. BLAGOJEVICH, Illinois DOUG OSE, California DANNY K. DAVIS, Illinois RON LEWIS, Kentucky JOHN F. TIERNEY, Massachusetts JO ANN DAVIS, Virginia JIM TURNER, Texas TODD RUSSELL PLATTS, Pennsylvania THOMAS H. ALLEN, Maine DAVE WELDON, Florida JANICE D. SCHAKOWSKY, Illinois CHRIS CANNON, Utah WM. LACY CLAY, Missouri ADAM H. PUTNAM, Florida DIANE E. WATSON, California C.L. ``BUTCH'' OTTER, Idaho STEPHEN F. LYNCH, Massachusetts EDWARD L. SCHROCK, Virginia ------ JOHN J. DUNCAN, Jr., Tennessee BERNARD SANDERS, Vermont ------ ------ (Independent) Kevin Binger, Staff Director Daniel R. Moll, Deputy Staff Director James C. Wilson, Chief Counsel Robert A. Briggs, Chief Clerk Phil Schiliro, Minority Staff Director Subcommittee on Criminal Justice, Drug Policy and Human Resources MARK E. SOUDER, Indiana, Chairman BENJAMIN A. GILMAN, New York ELIJAH E. CUMMINGS, Maryland ILEANA ROS-LEHTINEN, Florida ROD R. BLAGOJEVICH, Illinois JOHN L. MICA, Florida, BERNARD SANDERS, Vermont BOB BARR, Georgia DANNY K. DAVIS, Illinois DAN MILLER, Florida JIM TURNER, Texas DOUG OSE, California THOMAS H. ALLEN, Maine JO ANN DAVIS, Virginia JANICE D. SCHAKOWKY, Illinois DAVE WELDON, Florida Ex Officio DAN BURTON, Indiana HENRY A. WAXMAN, California Christopher Donesa, Staff Director and Chief Counsel Nick Coleman, Professional Staff Member and Counsel Conn Carroll, Clerk C O N T E N T S ---------- Page Hearing held on February 1, 2002................................. 1 Statement of: Holmes, Captain John, Operational Commander, U.S. Coast Guard, and Captain of the Ports of Los Angeles and Long Beach; Audrey Adams, Director of Field Operations, South Pacific Customs Management Center; and Thomas Schiltgen, Director, Los Angeles District Office, Immigration and Naturalization Service..................................... 8 Steinke, Richard D., executive director, the Port of Long Beach; Larry Keller, executive director, the Port of Los Angeles; and Guy Fox, chairman of the board, Global Transportation Service..................................... 45 Winter, Jay, executive director, Steamship Association of Southern California; Dennis Heck, corporate import compliance and purchasing manager, Yamaha Corp. of America; Captain Bill Wright, senior vice president for safety and the environment, Royal Caribbean and Celebrity Cruise Lines; and Moises Cisneros, legislative manager, Los Angeles Chamber of Commerce................................ 74 Letters, statements, etc., submitted for the record by: Adams, Audrey, Director of Field Operations, South Pacific Customs Management Center, prepared statement of........... 19 Fox, Guy, chairman of the board, Global Transportation Service, prepared statement of............................. 61 Heck, Dennis, corporate import compliance and purchasing manager, Yamaha Corp. of America, prepared statement of.... 84 Holmes, Captain John, Operational Commander, U.S. Coast Guard, and Captain of the Ports of Los Angeles and Long Beach, prepared statement of............................... 12 Keller, Larry, executive director, the Port of Los Angeles, prepared statement of...................................... 52 Schiltgen, Thomas, Director, Los Angeles District Office, Immigration and Naturalization Service, prepared statement of......................................................... 25 Souder, Hon. Mark E., a Representative in Congress from the State of Indiana, prepared statement of.................... 4 Steinke, Richard D., executive director, the Port of Long Beach, prepared statement of............................... 48 Winter, Jay, executive director, Steamship Association of Southern California, prepared statement of................. 78 Wright, Captain Bill, senior vice president for safety and the environment, Royal Caribbean and Celebrity Cruise Lines, prepared statement of............................... 89 IMPROVING SECURITY AND FACILITATING COMMERCE AT THE NATION'S PORTS OF ENTRY: SEAPORTS OF LOS ANGELES AND LONG BEACH, CA ---------- FRIDAY, FEBRUARY 1, 2002 House of Representatives, Subcommittee on Criminal Justice, Drug Policy and Human Resources, Committee on Government Reform, Long Beach, CA. The subcommittee met, pursuant to notice, at 12:10 p.m., at Port of Long Beach, Port Administration Building, 6th Floor, 925 Harbor Plaza, Long Beach, CA, Hon. Mark E. Souder (chairman of the subcommittee) presiding. Present: Representative Souder. Also present: Representative Millender-Donald. Staff present: Christopher Donesa, staff director and chief counsel; Nick Coleman, professional staff member and counsel; and Conn Carroll, clerk. Mr. Souder. Good afternoon. Thank you all for coming. Today our subcommittee will explore the status of the Long Beach and Los Angeles seaport border. Even before the terrorist attacks on September 11, 2001, this subcommittee was considering ways to improve both the security of our Nation's borders and the efficient flow of international commerce, travel and tourism. Continuing problems with illegal immigration and smuggling of drugs and other contraband over the Southern and Northern borders and into our seaports and the threat of terrorism have prompted calls to hire more Federal law enforcement officers and to expand the physical and technological infrastructure needed to allow those officers to work effectively. The attacks of September 11th and the heightened scrutiny of the last 4 months emphasized the urgency in dealing with the terrorist threat as well as the problems of narcotics interdiction and illegal immigration. Following the attacks, the Nation as a whole came together to quickly develop and implement added security measures at our land, air and sea borders. The teamwork and cooperation required and displayed among the many Federal, State and local entities throughout America was and still is truly remarkable. All morning long I have seen seaport activities from the water, the land and by air. I thank everyone who has been involved for working so hard these past 4 months to keep these ports secure and efficient. Our Nation's seaport borders today are more secure than 10 September of last year, but the job is nowhere near done. We cannot let our guard down on vital border issues such as drugs and terrorism. We must continue to improve. We must continue to work together to work smarter and better. Our ports and borders must remain secure and prosperous in the years to come. Our prosperity clearly depends upon our ability to accommodate the global trade that is predicted to double or triple in the next 20 years. So government also needs to be attentive to minimize the disruptions and delays caused by Federal inspections and other requirements. There is no doubt that there have been costs associated with heightening our Nation's security at our borders. Delays at some border crossings and a reduction in commercial and commuter traffic from the increased security measures put in place after September 11th have raised concerns about the effect of these policies on trade, tourism and travel. A slowing of the flow of people, cargo and vessels is a major concern at our seaports. Congress has been considering numerous proposals to deal with these problems, and our subcommittee is open to exploring all of them. However, finding and implementing solutions is much more difficult than simply identifying problems. For example, the House of Representatives and the Senate last year passed anti-terrorist legislation that, among other measures, authorizes the tripling of the number of Border Patrol agents, INS inspectors and Customs inspectors along the Northern border. President Bush just proposed much needed comprehensive increases in our support to the Coast Guard. It is unclear how quickly any of these agencies can meet these added requirements. Moreover, it is unclear what the impact of the new emphasis on anti-terrorism will be on personnel decisions at each of those agencies. In the rush to protect our Nation's border from terrorists, we must not hamper our ability to protect our citizens from other dangers, as well as we must not slow down the lifeblood of our Nation's economic well being, that of international trade and commerce. This hearing is part of a series of field hearings which this subcommittee is holding at border crossings and ports of entry throughout the United States. At each location, this subcommittee is defining the problems facing the Federal agencies, local lawmakers and community and business leaders with respect to border policy. We will focus on what new resources are needed for the Federal Government most effectively to administer the border crossing and port of entry as well as what new policies could be pursued to ease the burdens placed on commerce, travel and tourism. We will last explore how the new emphasis on preventing terrorism may affect the ability of these agencies to carry out their other vital mission. These issues are all very important and extremely urgent, and I look forward to hearing from our witnesses today about ways to address them. We have invited representatives of the agencies primarily responsible for protecting our borders and seaports in this region; namely, the U.S. Coast Guard, the U.S. Customs Service, the Immigration and Naturalization Service, to testify here today. The subcommittee is vitally interested in ensuring the effective functioning of those agencies, and we will continue to work with them and their employees to ensure continued security and effective administration of our Nation's borders and seaports. We welcome Captain John Holmes of the U.S. Coast Guard, who serves as the Operational Commander of this area, and Captain of the Ports, Los Angeles and Long Beach; Ms. Audrey Adams, Director of Field Operations for the South Pacific Customs Management Center; and Mr. Thomas Schiltgen, Director of the Los Angeles District Office, Immigration and Naturalization Service. A big part of developing and implementing any seaport security plan involves the respective port authorities. No two seaports are alike. As such, input from the local port component and port personnel is important to evaluating changes to seaport border security policies. Today, our second panel is the individuals that manage day- to-day port operations. We welcome Mr. Richard Steinke, executive director of the Port of Long Beach, and Mr. Larry Keller, executive director of the Port of Los Angeles. When examining seaport border policies, we must of course also seek the input of representatives of the local community whose livelihood is directly affected by changes to seaport security procedures. Our third panel is made up of representatives and port users. We welcome Mr. Jay Winter, Executive Director of the Steamship Association of Southern California; Mr. Guy Fox, chairman of the board of Global Transportation Services; Mr. Dennis Heck, corporate import compliance and purchasing manager for Yamaha Corp., Captain Bill Wright, senior vice president for safety And Environment, Royal Caribbean and Celebrity Cruise Lines; and Moises Cisneros, legislative manager of the Los Angeles Chamber of Commerce. We thank everyone for taking time this afternoon to join us for this important discussion. Congresswoman Millender-McDonald is on her way here. Maybe after the first panel we will have her recognized for her opening statement if she wants to do that. [The prepared statement of Hon. Mark E. Souder follows:] [GRAPHIC] [TIFF OMITTED] T4230.059 [GRAPHIC] [TIFF OMITTED] T4230.060 [GRAPHIC] [TIFF OMITTED] T4230.061 [GRAPHIC] [TIFF OMITTED] T4230.062 Mr. Souder. Before proceeding, I would like to take care of a couple of procedural matters: First, ask unanimous consent that all Members have 5 legislative days to submit written statements and questions for the hearing record; that any answers to written questions provided by the witnesses also be included in the record. Without objection, so ordered. Second, I ask unanimous consent that all exhibits, documents and other materials referred to by Members and witnesses may be included in the hearing record, and that all Members be permitted to revise and extend their remarks. Without objection, it is so ordered. And, finally, I ask unanimous consent that all Members present be able to participate in the hearing. Now, this is an oversight committee of Congress and we always ask that our witnesses be sworn in. So would the witnesses on the first panel please rise. Raise your right hands, I will administer the oath. [Witnesses sworn.] Mr. Souder. Let the record show that the witnesses have answered in the affirmative. Each of you will now be recognized for your opening statements. We ask you to summarize your testimony in approximately 5 minutes, because we have lots of witnesses. And you can insert any--the full statement, any other additional materials you have. It is my privilege to first recognize Captain Holmes. We thank you for the courtesy of hosting us last night at the wonderful Point Vicente Lighthouse and other stops on our visit, including rousing me out of bed at 3:45 in the morning to go out with the sea marshals. But we appreciate your work here, as the others, and look forward to hearing your testimony for the official record. STATEMENTS OF CAPTAIN JOHN HOLMES, OPERATIONAL COMMANDER, U.S. COAST GUARD, AND CAPTAIN OF THE PORTS OF LOS ANGELES AND LONG BEACH; AUDREY ADAMS, DIRECTOR OF FIELD OPERATIONS, SOUTH PACIFIC CUSTOMS MANAGEMENT CENTER; AND THOMAS SCHILTGEN, DIRECTOR, LOS ANGELES DISTRICT OFFICE, IMMIGRATION AND NATURALIZATION SERVICE Captain Holmes. Thank you very much. Good afternoon, Mr. Chairman. My name is John Holmes. I am the Coast Guard Captain of the Port for the Los Angeles-Long Beach Port Complex. It is a pleasure to appear before you today to discuss Coast Guard border security, particularly as it applies to the transport of people and cargo by sea into this, the country's largest and most active international cargo hub. I have a written statement I have submitted for the record, and I would like to summarize it here. What I would like to do today is provide you with a perspective of Coast Guard security efforts in the Los Angeles- Long Beach Port Complex. To do this I will address several pertinent issues, including size and scope of the Port Complex, security efforts that took place prior to the September 11th attacks, immediate actions after the incident, current security measures in place, and long-term initiatives underway to address security challenges. Simply stated, the Los Angeles-Long Beach Port Complex is the Nation's super port. Individually, either port, Los Angeles or Long Beach, would rank as the largest cargo port in the United States. Cumulatively they represent the third largest cargo port in the world, handling over 35 percent of the Nation's containerized cargo, over one million cruise passengers, over 500,000 vehicles, and approximately 50 percent of the oil used in the western United States. Over 6,000 deep-draft vessels arrive here each year. And perhaps the most important statistic of container cargo is-- predictions indicate that container cargo will grow fourfold in the next 20 years from a figure of approximately 9 million TEUs, which is basically a 20-foot container, to 36 million TEUs by the year 2020. Prior to September 11th, the Port of Los Angeles-Long Beach had one of the most active harbor safety committees in the country. Upon review of a number of reports, including the DOT report and assessment of the U.S. Marine Transportation System and the August 2000 report of the Interagency Commission of Crime and Security in U.S. Seaports, another committee was formed, and that committee was the Marine Transportation System Committee. This committee was formed to facilitate the safe, efficient and environmentally conscious flow of cargo in and out of the seaport. In addition to this main committee, subcommittees were formed, which included a Port Security Subcommittee, which was made up of the port users and the Federal agencies which they interact with, and a Law Enforcement Subcommittee, which was made up strictly of the law enforcement agencies in the port area. I only mention this because this figures into the actions that the Port Complex took immediately after the September 11th tragedy. I will talk a little bit about the Coast Guard operations before September 11th, which some people are now referring to as the old normal, as opposed to what a lot of people refer to now as the new normal. And under the old normal the Coast Guard was conducting routine and--the Coast Guard and several other agencies were conducting routine water borne security patrols. Controls of vessels were exercised via unique State, Federal, user fee-supported Vessel Traffic Service. Shoreside security was ensured through facility inspections and roving vehicle patrols. A limited number of container inspections were being conducted by the Coast Guard, with a particular focus on hazardous material, and a very robust Port State-controlled Boarding Program was in place. As you probably are aware, the Port State-controlled Boarding Program is the program that the Coast Guard uses to board foreign vessels that come into U.S. waters to ensure that they meet the International Safety Standards. In the wake of the September 11th tragedy everything changed of course, and we started to view things in terms of threat, and we put those threats into three basic categories. First was the waterside threat of vessels approaching facilities or other vessels in the port, a shoreside threat of those vessels coming into the port, either from vehicles or trucks, and the internal threat of the vessels coming into the port that is represented by the crews, cargo and passengers on board. To mitigate the waterside threat posed by small vessels, additional floating resources were employed, around the clock harbor patrols were conducted and every vessel entering the Port Complex after September 11th was provided an escort, an armed Coast Guard escort. To mitigate the shoreside threat to facilities, terminal managers were directed to upgrade security, and around the clock, multi-agency vehicle patrols were set in place. The greatest challenge, however, posed itself in the internal threat posed by the crews, passenger and cargo on the vessels. In order to mitigate this threat, we had to identify every vessel coming into port, exert positive control over its actions using the Vessel Traffic Service, and conduct boardings to screen the vessels, passengers and crew. No one agency in the port, unfortunately, has the personnel to undertake a screening operation of this nature. So on the morning of the 11th, a multi-agency maritime enforcement effort, consisting of Coast Guard, Immigrations, Customs, FBI, ATF, California Highway Patrol, Los Angeles Port Police, and the L.A.P.D. and many others were used to screen the vessels. To give you some idea, on the 11th and 12th, this represented about a 4 to 6-hour delay on vessels coming into the port. After a week this was down to a delay of about 1 to 2 hours, and presently no delay exists. Currently, multi-agency boardings are being conducted, although most are currently using Coast Guard Reserves and/or joint U.S. Coast Guard-Los Angeles Port Police sea marshal security teams. Vessel, vehicle, and air patrols continue with procedures refined daily. Multi-agency facility surveys have been conducted in conjunction with the Port Authority to identify and alleviate shoreside security shortfalls. Risk management procedures are used to identify and disburse resources. And our Harbor Safety Committee and the MTS Committee and subcommittees have been extremely active in developing standards and procedures to use around the port. In the long term, we are working with both ports to develop a security manual. We have recently developed security guidelines, minimal security guidelines for the terminals and facilities, and these guidelines deal with physical security issues, such as perimeter security, vehicle and personnel access, and control of visiting vessels. The next step we are working on is a--we are working with the DOT in a credentialing subgroup to identify the possibility of a portwide credentialing system, and we are working on the issue--the container inspection issue with our colleagues from Customs and other agencies. The security of the Los Angeles-Long Beach Port Complex has improved significantly in the months following September 11th. I am confident that to a large extent this is due to the phenomenal interagency cooperation that exists. I would like to take this opportunity to acknowledge this cooperation and thank my colleagues from the marine industry, the ports and particularly from the other Federal, State and local agencies for their untiring efforts. I also believe that this crisis has been benefited significantly from outstanding and unwavering leadership. Certainly Admiral Loy, Transportation Secretary Mineta, Governor Ridge and President Bush have provided superb leadership. From a field commander's perspective, it is always tremendously gratifying to have clear direction and unwavering support. In conclusion, the Coast Guard has taken a leadership role in coordinating the homeland security strategy, and I know you can see from your interaction with them today the men and women of the Coast Guard are committed to the protection of our Nation, its citizens and the marine transportation system. I want to thank you for your interest in enhancing homeland security and for holding this hearing. I certainly appreciate the opportunity to testify before you today. I will be happy to answer any questions you may have. Thank you. [The prepared statement of Captain Holmes follows:] [GRAPHIC] [TIFF OMITTED] T4230.001 [GRAPHIC] [TIFF OMITTED] T4230.003 [GRAPHIC] [TIFF OMITTED] T4230.004 [GRAPHIC] [TIFF OMITTED] T4230.005 Mr. Souder. Thank you very much. Ms. Adams. Ms. Adams. Thank you. Chairman Souder, thank you so much for your invitation to testify and for providing me the chance to appear before you today. I would like to discuss the efforts of the U.S. Customs Service to address the terrorism threat and the challenges that exist at our Nation's airports and seaports. The specific challenges I will address today are those that U.S. Customs has encountered at the Los Angeles-Long Beach Seaport as well as at the Los Angeles International Airport. The issues we face at the seaport and airport here in Los Angeles are representative of those encountered at other major international air and seaports throughout the country. As Captain Holmes has stated, the Los Angeles-Long Beach Seaport complex is the largest seaport in the United States. We process an average of 7,400 arriving containers each and every day. Los Angeles International Airport is the second busiest international airport in the country, processing on average of 23,000 arriving international passengers and cargo valued at $110 million every day. As a major participant in the protection of our Nation's borders, Customs has taken a lead role in efforts to deny entry to potential terrorists and the implements of terrorism into the United States from locations throughout the world. Our areas of highest risk are these cargos and passengers arriving from or departing to high risk countries, and those which might conceal explosives, nuclear materials and weapons of mass destruction. The Customs Service enforces over 400 laws and regulations for more than 40 Federal agencies. While fully enforcing our Nation's laws at this time of highest alert, the Customs Service also fully recognizes the impact of our enforcement and regulatory actions on international trade, which is so vital to our Nation's economy. International trade must continue to flow through our Nation's ports of entry. Expansion efforts which were underway prior to September 11th continue at our air and seaports and the demand for Customs resources is at an all time high. To use the Los Angeles-Long Beach seaport as an example, cargo valued at approximately $188 million arrives each and every day. Much of the arriving cargo is destined for the shelves of mass merchandisers throughout our country. Fully assembled automobiles and auto parts destined for further manufacturing in U.S.-based assembly lines pass through our port as do large quantities of wearing apparel, foodstuffs, electronics, bulk chemical and steel. In our global economy, corporations large and small rely heavily on imported merchandise to ensure the vitality and competitiveness of their organizations. Our security and anti- terrorism efforts must take into account the need to ensure the smooth flow of legitimate trade and travel. Addressing the terrorist threat and security vulnerabilities as well as narcotics and currency smuggling requires a coordinated multi- agency and multi-national approach. The Customs Service continues to buildupon an established cooperative relationship with the Intelligence Community, the other Federal, State and local agencies, as well as our partners in the International Trade Committee. Using a collaborative approach, we are employing targeting and risk management technologies to select people, vessels, aircraft and cargo for increased inspection. The Customs Service was addressing security and anti-terrorism well before the attacks of September 11th. We now know that the Los Angeles International Airport was the ultimate target of the Algerian terrorist, Ahmed Ressam, who was arrested in December 1999 by Customs inspectors at Port Angeles, Washington. In response to the terrorist attacks of September 11th, the U.S. Customs Service immediately implemented a level one alert for all personnel and ports of entry. This is our highest state of alert, calling for sustained intensive anti-terrorist operations. We remain at level one alert today. In order to meet the demands of maintaining this highest state of alert, we have deployed significant numbers of local Customs employees to other locations around the country, including the Northern border. These officers were immediately deployed following September 11th to ensure that there is adequate staffing available along the Northern border. In addition, we have a number of our officers detailed to various national programs to ensure a sound and cohesive national response to the threat of terrorism. Never has the demand for Customs resources been so great. To help us respond to the needs of the international trade community for expeditious release of their time sensitive cargo, we are relying heavily on nonintrusive technology, such as the full container gamma and x-ray devices, pallet x-rays and radiation detection pagers. We also rely heavily on accurate and timely advance information from the international trade community and both our air and sea carriers. This advance information coupled with available technology helps us screen cargo and passengers and enables us to use the principles of risk management when determining the best investment of our scarce resources. The vast volume of trade and traffic through our Nation's air and seaports as well as our land borders has put immense pressure on our ability to enforce the Nation's laws, while facilitating international trade even before September 11th. After September 11th, our challenge has risen to a new level. Although we have taken many steps to address these challenges, such as our recently announced Customs-Trade Partnership Against Terrorism, we still face many challenges. We continue to work and develop and deploy nonintrusive inspection technology to detect weapons of mass destruction and the implements of terrorism. We continue to look for the best ways to recruit, train, and retain our Customs officers. We continue to enhance our industry partnership programs to enable the trade, transportation and business communities to assist us in the overall security strategy envisioned by the U.S. Customs Service. I want to thank you, Mr. Chairman, for this opportunity to testify. The U.S. Customs Service continues to make every effort possible working with our fellow inspection agencies, with the administration, with congressional leaders, and the international trade and transportation community to address the concerns of the American people. I would be happy to answer any questions you may have. [The prepared statement of Ms. Adams follows:] [GRAPHIC] [TIFF OMITTED] T4230.006 [GRAPHIC] [TIFF OMITTED] T4230.007 [GRAPHIC] [TIFF OMITTED] T4230.008 [GRAPHIC] [TIFF OMITTED] T4230.009 Mr. Souder. Thank you very much. Mr. Schiltgen. Mr. Schiltgen. Mr. Chairman, thank you for inviting me here today to address you on behalf of U.S. Immigration and Naturalization Service. I am pleased to appear before you today with two of our sister agencies in order to discuss port security issues. The United States has a strong history of immigration that we should be proud of. Our immigration process contains a degree of openness that is aligned with the freedoms this country has to offer. But in order to retain those freedoms we must be vigilant in our effort to enforce the immigration laws and secure our borders. INS has incredibly dedicated officers and support personnel facilitating immigration and commerce to the United States, while at the same time enforcing our immigration laws. We remain committed to our responsibilities, And a significant part of those responsibilities is to work collaboratively with Federal, State, and local law enforcement to secure areas of our borders like the seaport here in Los Angeles-Long Beach. Given the extensive nature of our operations, it is not surprising that the Los Angeles District is the largest INS district, with nearly 1,700 government employees, and over 500 contract employees assigned to the various facilities throughout our jurisdiction. I know that you are familiar with the INS responsibilities, and today I want to focus on issues relating to the seaport here. The Los Angeles District seaport operations distinguishes itself from our seaport operations by the number of both commercial and passenger vessels that pass through the ports here. They are tasked with the job of inspecting over 300,000 crew members and 500,000 passengers every year. The average daily arrival of 15 commercial vessels at the combined ports, results in over 5,400 vessels arriving per year. These vessels operate out of 46 different terminals at the port. In addition to inspecting container vessels, inspectors clear approximately five passenger vessels weekly, and each of those vessels brings an average of 2,500 passengers and 800 crew members. Now, key to our efforts to secure our borders is the development, analysis and sharing of intelligence. Even before the tragedy of September 11th, INS seaport inspectors and the Customs Intelligence Collection and Analysis Team shared intelligence information. And thanks to this joint effort, INS officials continued to gather significant information regarding Chinese smuggling organizations which transport migrants to the United States from Asia. This has led to several successful prosecutions. And we have expanded our efforts to include the investigation of leads that may involve possible terrorist activity. We have successfully coordinated efforts between our own inspections and investigations programs, and will remain dedicated to working with other law enforcement agencies in developing intelligence related to smuggling operations, including smuggling in containers. Now, since the terrorist attacks on September 11th, the INS has operated under a threat level one security alert. This is the highest level security alert in which ports of entry operate. In response, we have established a 24-hour command element staffed to increase our responsiveness to law enforcement efforts against terrorism. Operations at threat level one involve a more intense inspection, as well as closer scrutiny of individuals and their documentation. Additionally, we have moved INS personnel and resources from our LAX operation to the seaports here. And vessels that are considered high risk are boarded by multi-agency teams, which include INS inspectors and the Coast Guard. And the Coast Guard provides INS with crew lists to run queries on all persons arriving on vessels prior to our boarding those vessels. And INS has also tightened documentary requirements for entry into the United States by crew members of cargo vessels. Now, clearly INS's responsibility is focused on the inspection of aliens and prevention of unauthorized entrants to the United States. However, we must continue to work closely with Federal, State and local agencies, particularly U.S. Customs and the Coast Guard, in order to foster and improve security and communications through multi-agency task forces. Currently, the INS is participating in the Los Angeles Mayor's Task Force for Security and Safety. This group consists of port officials as well as both civilian and Federal agencies, which face the challenge of ensuring that the waterfronts of both ports are provided with increased security. Topics currently being reviewed are the issuance of ID cards to those seeking access to port facilities, issues of potential security risks on utilization of existing security personnel, and inspection of empty containers. INS also attends a quarterly interagency regional meeting to aid in the prevention of human cargo smuggling and a quarterly law enforcement manager's meeting which is hosted by the Long Beach Police Department. In conclusion, the INS and the Los Angeles District are committed to securing our ports of entry against those who wish them harm, while facilitating legitimate commerce and travel. I want to commend the men and women of this INS district for their outstanding commitment to the INS mission in the face of increasing demands and finite resources. Thank you, Mr. Chairman, for allowing me to give testimony regarding the Los Angeles District Office. And as my panel members said, I am happy to take questions that you may have. Thank you. [The prepared statement of Mr. Schiltgen follows:] [GRAPHIC] [TIFF OMITTED] T4230.010 [GRAPHIC] [TIFF OMITTED] T4230.011 [GRAPHIC] [TIFF OMITTED] T4230.012 [GRAPHIC] [TIFF OMITTED] T4230.013 [GRAPHIC] [TIFF OMITTED] T4230.014 [GRAPHIC] [TIFF OMITTED] T4230.015 [GRAPHIC] [TIFF OMITTED] T4230.016 Mr. Souder. Thank you very much, each of you, for your testimony. And let me first start with Captain Holmes. One of the things I wanted to--I am not sure I completely understood your distinction. Could you explain how, waterside, shoreside and internal? And I understood the internal, you said was the greatest threat, crews, items on the ships. What would be some examples on--when you say waterside, if something attacking, for example a cruise ship or a tanker, that would be a waterside threat, something coming up and hitting it while it is docked, that would be seaside? Captain Holmes. Anything that could be affected by a vessel, whether it be getting in front of a vessel or coming up alongside of a vessel, that would be what we consider a waterborne threat. Then a shoreside threat would be a truck or large vehicle who does not normally access the terminal, coming on the terminal with perhaps something on it or in it that you don't want to have at the terminal. Mr. Souder. Your feeling is that programs like this, the Sea Marshals, are going to be potentially more fruitful. Then this morning we saw one of the cutters out going across the front of the harbor, because one of the fundamental questions is it is fine to do all of this on September 11th, but what is going to happen when the boating season starts and there is much more pressure on your resources? Captain Holmes. We are also very fortunate here during the boating season to have a number of other resources to deal with small boat search and rescue. We have both the--Long Beach and Los Angeles have fire departments which do search and rescue, the bay watch people, and most of the counties around here have search and rescue. So the boating season here is pretty well a year round season as opposed to other places. So we depend a lot on some of our partners in the search and rescue part of the partnership here to conduct search and rescue operations. But, basically as--I would indicate that when you came in this morning, you had a cutter that was alongside the cruise ship as well. And that is part of the--that is the cutter that would, of course, deal with any kind of waterborne threat. Once the cruise ship tied up to the pier, I am not sure you notice it, they are provided 24-hour a day on the water boat protection by either a Coast Guard small boat or a Port Police boat. Mr. Souder. We put--as the President just said the other day--a lot of new dollars in for the Coast Guard. But what you see, it is not just here, in Puget Sound where they have a number of the naval bases and in Detroit where they have lots of--whether it is nuclear power plants north of Detroit, you are increasingly seeing vessels parked. Come on up. Happy to have you here. I am going to wait until Ms. McDonald comes up. Great to be in your hometown. One of the concerns as we--we were neighbors 'till I moved over to the other building and spent many times walking back and forth across the floor and talking about different challenges, including here in Los Angeles. We were hoping to be able to-- when I chaired the Empowerment Subcommittee, we had lots of discussion about urban revitalization and a number of other issues. Ms. Millender-McDonald. You left me. Mr. Souder. Yes. I wound up chairman of this subcommittee and moved to a different office. Because as we increase the resources, one of our--but one of our concerns is that this is what I was trying to sort through. Are you going to have additional pressures as the year goes on, as we see these different boats parked, that previously the Coast Guard was already kind of tightened for their resources. Now, how much of your resources have been devoted, switched over to security from what was search and rescue and other types of operations? Do you know? Captain Holmes. Search and rescue operations are still the top priority for the Coast Guard. What has had to happen, honestly, since the 11th is resources which do other things, work with our fishing--local fishing fleet, law enforcement patrols, those initially were curtailed to almost zero. And then as we have been able to get some Reserves on board, use a little bit better risk management procedures, work with other agencies and covering some of those patrols, we have been able to increase the patrols to a certain state. But we certainly are not back to where we were before the 11th, by no stretch of the imagination, and I don't think we will be there until we get some more resources. I think the figure was given that prior to the 11th we spent about 1 percent of our budget on homeland security, and right now we are spending about 50 percent of our budget on homeland security. I think the Commandant is hoping to move that down to a more realistic figure, about 25 percent. But as you can imagine, that still represents a 25 percent additional increase in responsibilities that we are going to have to deal with. Mr. Souder. Are your most critical needs here personnel, and what equipment needs are your most critical? Captain Holmes. At this port, we--at the present time, we are fairly sustainable. But what we can't deal with is any kind of a surge operation. And in the homeland security arena, as you know, there is any number of surges that will occur as time goes on. Not too long ago we had some threats or perceived threats against the bridges in California, and we had to surge operations to add additional coverage for those threats. So what will happen is those surges now are basically borne on the backs of our people and our equipment, and what you end up doing is of course running the people more hours than they should and the equipment more hours than they should. So our needs are really across the board. We would need both more people and more equipment to do the job. Mr. Souder. I met a number of reserve officers in addition to people talking about overtime. Are you nearly--can you sustain that, or are you going to have to make some adjustments in those areas? Captain Holmes. We have 70 Reserve officers on board. And I believe about half of them are Sea Marshals, and we could not do the mission we are doing without the reserve officers. Any base--my baseline now really I consider it the people I have plus the 70 reserve officers that are currently on board. That is my new baseline. Mr. Souder. Ms. Adams, one of the things I want to make sure, Congressman Clay Shaw of Florida, who is a friend of mine, has legislation, along with Senator Graham of Florida and Senator Hollings of South Carolina, on a--it has been moving through the Senate, it is a homeland defense--it is port security legislation. And so in addition to our committee working on the border reports that we are doing, as pieces of these legislation move through we wanted to look at unique needs that we might want to be able to build into this type of law. And some of my questions may relate to that, some may be more general that we are trying to follow through in each hearing. As you can see, I was asking personnel questions as well as needs questions. But I have an--so a couple of kind of basic questions. First, it is clear, and I am sure we are going to hear in the later panels, that this port is expanding exponentially. Is Customs--do you have a plan that increases you at 40 percent to meet the cargo increases? Ms. Adams. Unfortunately, I don't think we are that far along. We do know that we have gotten some increased personnel. As you know, our budget has been relatively stagnant in recent years. We are adding about--I think it is 640 additional personnel this year, and that number may be wrong. And I probably have it written down somewhere. But I apologize for not having that nationwide at the tip of my fingers. But we can get back to you on that. There has been exponential growth in both the sea and the air environment as well as along the land borders in recent years, and Customs has had to work smarter. We employ the principles of risk management. We try to focus our activities on those shipments, those people of specific interest. Clearly in response to the events of September 11th we would like to increase those efforts. We are relying very heavily on various types of nonintrusive technology that we continue to work with. And every time you get a new piece of equipment it is a little bit more sophisticated. We learn more about the different capabilities. So to answer your question, our staffing needs have not diminished, shall we say. There are clear staffing needs. There is lots of demands on the Customs resources. But there is not a manager within the Customs Service or anywhere else who would tell you that they don't need more, want more, couldn't do better with more. But we are just trying to work smarter. Mr. Souder. Most places aren't looking at 40 percent increases in the demands. Now, yes, more efficient, and looking at how to become more efficient. One thing that I found a little disturbing earlier this morning was that if you--we went through the new x-ray machines, different variations. But if something is found and they need to do followup, my understanding, to take it apart it has to be transported 15 miles. Ms. Adams. That's correct. We have two container exam sites located at very--two different locations in proximity to the seaport. But the demand for warehouse space is very, very great. We have a whole system where we establish these container exam stations. They are--people bid for this opportunity. The location is certainly one of the factors that we evaluate. And essentially it is the best combination of factors: Who can provide the best turnaround time, how long, how many cargo doors do they have? There is an infinite number of factors. But to answer your question, that is correct. We do have to take our cargo and the containers to remote locations. Mr. Souder. So if the little radiation thing, which is a great invention, goes off, and somewhere in this huge container there is something possibly nuclear, you have got to take it through 15 miles of city and can't take it apart. I mean, that is an extreme case. But it argues the illogic of not having something in the port, both for port security and the people around here do not want to see if these things are in containers, and that there isn't a lot of space. Obviously if there was urgency, you would clear out. But the truth is, is that when a device goes off, you don't know the level of urgency, and it is even dangerous enough if it is heroin or cocaine or if there were other questionable things inside that possibly--who knows what kind of weapons cache. You don't necessarily want those going through cities. That was a rather extraordinary challenge that has to be addressed here. I think the Federal Government is spending a lot of dollars in this harbor area and dredging and getting it ready, and one way or another, that is just too much separation. In one of the border crossing up in New York, in the Montreal to New York corridor, there was a concern that when we first spot something in the truck, they have to go around the corner. And when they corner it, we can't quite see them on the machine. Here they are going 15 miles. It is a totally different type of challenge than I have seen at most other places, and I think that is a concern. One other small thing I just wanted to say for the record, because I hope we can follow this up, too. That is that one of the new pieces of equipment for scanning was using a direct connection, and the new machines may need to be looked at. We are working through this kind of thing, because the computer really needs to be built into the equipment, and that was clearly expressed as something that we need to look at. Hopefully that is the type of thing when we look at the homeland security. Are there any other specifics that you would like to raise at this point in addition to the general points you have that might relate to your challenges here at Long Beach and Los Angeles? Ms. Adams. I concur with your concerns over the container exam site delays and the distances. There is no question that we would like to have container exam facilities at the docks, ideally at the premises of every carrier where all of this cargo is off-loaded. As you saw this morning, however, space is very limited. Space is very expensive. Up to this point, we have been somewhat unsuccessful in trying to locate permanent Customs facilities with some of our x-ray devices on the terminal property. There is I am sure a variety of reasons for that, not the least of which would obviously be their space limitations and the need for the waterfront space to be occupied by the container traffic that essentially generates the revenue. So, we would like to have those kinds of facilities much, much closer. The remote container exam site was a compromise that we went to a number of years ago, perhaps in the late 1980's, when it became very clear that we needed to look at more cargo as the threats were increasing, and we had no place on the docks to do it, and we therefore moved to the idea of the remote site. Again, it is not ideal. It is the best we can do right now. I would like to clarify a couple of things. If there is an exceptionally high risk shipment in terms of anything that would be radioactive or give any indication that it was dangerous, we would immediately take all of the necessary steps working with our partners at the Coast Guard, the Environmental Protection Agency, the military perhaps, whoever we needed to call to ensure that cargo, once it was identified as a danger, was not allowed to go unattended. When the radiation pagers go off, they do show the degree and the intensity of the hit. So ideally when most of them go off, they are relatively low. Mr. Souder. Can I clarify something you said there? You said you wouldn't leave it unattended. Does that mean you would escort it the 15 miles or that you would take it apart at the spot? Ms. Adams. I think it would obviously depend on--we would obviously be talking to the carrier trying to get more accurate manifest information, trying to find out who the importer was, find out what it was. Is there a reasonable explanation for why there is this indication on the radiation pager, just as we would if there was any other sort of alarming anomaly. If, for example, the threat would be perceived to be there was narcotics built into a false wall or the nose of the container or something like that, we would escort it to our exam site or another suitable location as close as possible where we could actually take the container apart, completely de-van it, take all of the boxes out and do whatever we needed to do. The whole concept of the radioactive material and the nuclear material, it is very frightening, and we have worked closely with the other agencies to have plans in place should something like that occur. But, no, I don't envision if there was any concept of any sort of a threat or a danger that it would ever be dragged to the exam site. Mr. Souder. Thank you. Ms. Millender-McDonald. Ms. Millender-McDonald. Thank you, and good afternoon to all of you. And I would like to welcome my good friend and colleague from Washington, Mark Souder, in this morning to examine the port here in Long Beach. And given with the Port of Los Angeles makes up--both make up the largest port system in the United States, and the third largest in the world. And so these are extremely important ports, not only to the region here, but to the country and indeed the world. You have some of the most important and very impressive people who are before us here. I have had the opportunity to meet with them on several occasions given September 11th, and know the plight and the arduous task that they have given not only September 11th, but just the mere fact of seaports and the problems that it employs. I am happy to see Captain Holmes here and Ms. Adams, two of the persons whom I have spoken with on several occasions. I am concerned about--let me first say, this make the 90th year celebration for the Port of Long Beach. And so we will be certainly doing things in grand fashion come the exact moment in time. I do see Larry Keller out in the audience, who is the fine Executive Director to the Port of Los Angeles, as well. But, Mark, what we have here is a system that carries over 35 percent of our interstate cargo from the Ports of Los Angeles and Long Beach across this Nation. And certainly after we finished the dredging and the improvements that we wanted to have done here, it will then become even a larger percentage. Let me digress for a second to not only welcome you to Long Beach, the city that I share with our friend Dana Rohrabacher, but I am sure Dana in his absence welcomes you here, too. So as we listened to Ms. Adams and this urgent need for us to revisit this whole notion of the examination of the containers 15 miles away, I would like to perhaps entertain at another time this conversation. And perhaps when Larry comes up, he might have some of the same issues that we have. But indeed I think the Federal Government has to weigh in on this as well because of the importance of these ports to not only this region but also to the country, and indeed the world. We have talked about the ships that are coming into these seaports, both Long Beach and Los Angeles, most of whom are not American ships, as we know. And so we need to look at clearing the manifests on ships that are coming into our ports as we do now for the manifests now that we are going to clear on the-- with the international flights that are coming in. And so I am happy to have you here today. This is simply a revisionists of what I have been told, and I have come to know about the ports of both Long Beach and Los Angeles. And I welcome you and I working together, to make sure that we continue to have the strength of these ports for the American people, not only in this region but throughout the country. So thank you for being here this morning, and I will continue to listen, because what they are saying is what I have heard before. And I just want to reiterate the importance of your being here so that you can help me as I return back to Washington to tout the critical need for port security funds. As Captain Holmes said, they have had to divert a lot of their resources to take care of what happened on September 11th. They can't continue to utilize 50 percent of their budget to do that. And so we must have the many pieces of legislation that is now coming forward, in the full House, full Transportation Committee. We need to look at that and garner the support of those who are not on the Transportation Committee, but who are in key positions to help us move this legislation, to give them the funding that they so badly need to secure our seaports. Thank you. Mr. Souder. Thank you. Ms. Millender-McDonald. I have a statement for the record, and I would like to submit that. Mr. Souder. Without objection, we will submit your full statement for the record, and any other materials that you want to put in. I wanted to ask a couple of questions of Mr. Schiltgen, and I neglected to ask Ms. Adams this question too, because you said directly in your testimony that you had--let me ask you the question first. Approximately how many of your people were diverted post- September 11th? And are most of them back at this point? Ms. Adams. We immediately deployed 14 officers from--7 from the Los Angeles-Long Beach seaport and 7 from the Los Angeles International Airport to support the Northern border. We have maintained that commitment to this day. Mr. Souder. So you are down 14 basically? Ms. Adams. As far as the Northern border is concerned, yes. Mr. Souder. You didn't move any to any other part of the United States, like to New York or Boston? Ms. Adams. Not necessarily in their capacity as Customs officers involved in the inspection of people or merchandise. We do have several officers working at our national office. We have established a new Office of Border Security. We have two officers there that are participating in a national targeting program. There has been several other ongoing groups that have been put together, task forces to look at ways that we can identify our highest threat work, highest risk work, and somehow figure out a way to take care of the rest of it on sort of maintenance mode. There is a lot of risk management initiatives going on. There is a lot of looking at ways to measure compliance using a statistically valid random sample. Again, as I mentioned earlier, we are really trying to work smarter. Mr. Souder. So you are saying you weren't overstaffed, you are trying to work more efficiently, but a lot of that is at maintenance level, which is not sustainable long term? Ms. Adams. I think that is correct. Certainly we have used a lot of overtime. We have our officers working very, very hard, very long hours, and I worry very much about that. It is not sustainable. I don't care who the officer is or how good. In hour 15 of your 16-hour shift your senses aren't as sharp in they were in hour 1 or hour 4. Mr. Souder. This is a tough question we have to look at. We are looking at a deficit this year. We have tremendous needs in Social Security with more people aging, more people are out of work. That is going to put more demands on our Medicaid and welfare systems and support systems, unemployment insurance. So we have all kinds of pressures on the budget. We are not trying to look at it. But I have explained to Mr. Ziglar, to Asa Hutchison, Mr. Bonner to Admiral Lloyd and others, that when you divert resources and then say you are able to sustain it, it doesn't make a big compelling case to Congress about the need for those resources. Now, the fact is you are also under tremendous pressure not to make a lot of requests to us and to work within the establishment. I understand that. But that is what we are trying to hear on the balance. And, yes, we need to all work smarter. We have had to do that in the social service support systems. We have had to do that in many parts of government, and all of us have a little bit of leanness. On the other hand, in talking to people in the field, you can see that they are working overtime, there are pressures on the system, the Reservists, we are seeing it in the military as well. In INS, had you had people transferred to the Northern border from this region as well? Mr. Schiltgen. Since September 11th we have only had two inspectors from our LAX operation that have been temporarily on detail to the Northern border. But what we have done is transferred an additional 10 from LAX temporarily to the seaport operation here. Very significantly understaffed here. And as we picked up part of our operation post-September 11th, I think the fortunate thing that we have going for us, as you may know, the user fee account placed for the first time a fee on passenger ships, on cruise ships, which will provide additional dollars to our agency. And that in combination with the fiscal year 2002 budget, we are seeing additional inspections resources coming into our agency. I don't know at this time how many of those will be coming to Los Angeles or the seaport. Certainly there is a focus after September 11th on the Northern border, an understanding that we have vulnerabilities or we have certain concerns about areas of illegal entry into the United States that haven't necessarily been the focus of previously. But to some extent there is a bit of hope for us for additional resources in the near future. Mr. Souder. Have you lost any staff to Sky Marshals, to other services? Have you been able to maintain fully staffed and fill the potential new slots? Mr. Schiltgen. Yes. We have been able to keep 100 percent of our inspectional staff here in Los Angeles. We have had a very aggressive hiring program over the last couple of years. I think unlike other agencies we have been growing. Our budget has been increasing and we have had a very aggressive hiring situation going on. We have lost a few folks to the Sky Marshals, not to the number that the Border Patrol has. I know that they have lost a lot of people or are in the process of losing people, but we have lost only one or two. Mr. Souder. In the check--in the background checks like the people on the cruise of the--the ships, and so on, let me ask you two questions related to that. One is, are there any particular things that we should be looking at in Congress as far as information, and do you have any stumbling blocks on information sharing? And the second--well, let me ask that one first. Clearly things have improved nationwide since September 11th. Where are your greatest difficulties? Mr. Schiltgen. I think the thing of maybe greatest concern is to make sure that we get the advanced passenger lists on all incoming vessels. We are to the point now where we have for a few years now received that on many of the incoming air flights into the United States. We are getting from the Coast Guard copies of lists of individuals, and we are doing our data base checks prior to the individuals coming in. I don't believe at this time, however, that under at least INS regulations that advance--or Customs--that advance passenger information is required for ships. I think that is going to be critical as we---- Mr. Souder. That counts crew when you are saying passenger? Mr. Schiltgen. Yes. Mr. Souder. It was clear when we boarded this morning that down in the engine room that none of the people spoke English and none of them spoke Spanish. Do you have programs for language diversity and the challenges, whether it is Sea Marshals, INS? One of the things that we have seen in Los Angeles is a huge melting pot of multiple Asian languages. How are you going to handle this long term, in addition to the whole question of the Middle Eastern languages? Mr. Schiltgen. Well, first of all, we provide Spanish training to all of the immigration officers, and we have since I can remember. We recruit both for our inspection personnel and our special agents, investigatory personnel, from individuals who speak a wide variety of languages. However, as you know, there is no way one or two inspectors are going to go on any ship and have language capabilities. We utilize the resources on each of those vessels for translation when we need to, and I have to say that I think that we have got very astute officers who at whatever point in the process make determinations of the validity of information, the fairness of the translations that are going on on the ships and interviews with the crew. And if, in fact, we have concerns, an officer has concerns, then we have the opportunity to bring in our own translators. Mr. Souder. If I could ask each of the panelists, and if you want to add anything else, I will yield to Ms. Millender- McDonald, if you want to add anything else that I missed in the questioning. But I focused on this language question, in particular with Middle Eastern languages, as we look at the terrorist questions. But here you are dealing with all sorts. Because it came up on the Quebec border that we didn't have anyone who was certified to speak French, we focus so much on Spanish, legitimately because of the south border. But one of the gentlemen told me something very interesting, and I wonder whether more of each people in your agencies would respond if we made this adjustment. He was born in Quebec, spoke French as his first language, English as his second, but couldn't pass the State Department test because what they expect you to do is have a formal--be willing--you know, it is a different standard than you would need to have to talk to somebody in an engine room. Yet, to get the bonus pay, what a number of people have told me is to get those grade level pay increases by taking the language courses, it requires so much intense study, immersion, that it is just not worth the time diversion when you have a family. Have you heard of and do you think people would respond if at certain times, like now, on Middle Eastern languages, we had kind of somewhere in between colloquial here of basic words, such as anthrax, you know, point of origin, where are you from, there is some of that type of thing? But some kind of range between there and being able to be Deputy Ambassador to Saudi Arabia. Mr. Schiltgen. I guess I will start out. I think there is certainly a need for additional language assistance for the INS, and I would think for all of the agencies. We have on our--either by contract or on staff, interpreters, language specialists that we hire at a lower graded position, that is their job. Certainly individuals as we go through and we are addressing the issues of terrorism, issues of smuggling, putting together criminal cases, we need to have interpreters that we can trust. Our interpreters go through background investigations just like INS employees. I think with regard to the language training for the officers, certainly any training is beneficial. But I would have to think that either native or proficiency in a language is really critical when you are talking about some of the issues that we get into. And having a working language or working capability like maybe I do in French and Thai, sometimes it gets me in more trouble than it aids. So clearly we have a significant need. Mr. Souder. Comment from the Captain or Ms. Adams? Ms. Adams. I think there is no question that language capability is very, very important, and it would again be a perfect world if we had officers that were multilingual, that spoke a variety of languages. Customs does have a program where we pay a bonus to employees, and I believe it is 10 percent, but I am not sure, who have a level of proficiency in a particular foreign language, and who use it more than 10 percent of the time in their work environment, and that has to be certified. Your discussion is the first I have ever heard about the testing being too difficult and that people don't---- Mr. Souder. I heard it from Customs agents in the field at a couple of borders. Ms. Adams. It is the first time I have ever heard of it. I have certainly spent a lot of my career on the Southern border, a lot here, and I have never heard that. I do know that the demand for Farsi and some of the different dialects in the Asian languages has been very, very pronounced as in terms of we see announcements coming out on a regular basis. Do we have anybody who speaks this particular dialect or speaks Mandarin Chinese or whatever language they need. And it is--frequently we do those canvasses on a national level. But I wanted to pick up on something that Mr. Schiltgen just said. We work very, very hard to ensure that we have a diverse work force. By having a diverse work force, they do bring those basic language skills, if not the ability to communicate perfectly in writing or have the best grammar, at least they have some skills that enable them to survive in their communities. So I just--I happen to have a chart that talks about the work force diversity of our South Pacific Customs Management Center area, which includes the Los Angeles- Long Beach seaport as well as the Los Angeles International Airport. Essentially 19 percent of our employees are of Hispanic origin, and another 14 percent of Asian and Pacific Islander. We try very, very hard to ensure that we have the demographics of our organization resemble the demographics of the community at large, and that has served us well. Similarly to the experience that INS has, though, we rely very heavily on interpreters perhaps from the airlines, from the steamship companies, if we have to get someone from the State Department or from a consulate perhaps. We don't stop because we can't speak the language. Unfortunately, that person or that cargo would have to be delayed until we could get the appropriate information. Ms. Millender-McDonald. Ms. Adams, what percentage of Latinos do you have in the U.S. Customs? Ms. Adams. I don't have Customs-wide figures. I am sure that our people---- Ms. Millender-McDonald. You just mentioned a percentage of Latinos, I think. Ms. Adams. Here in our area, it would be Los Angeles Seaport and Los Angeles International Airport, 19 percent of our work force is Hispanic. Ms. Millender-McDonald. And of that 19 percent, do they come fully skilled for the work to be done given the multilanguage expertise that they have? Ms. Adams. Oh, no. This is just the demographics of our work force. If they bring the language expertise to the job, so much the better, and they are compensated for it if they work 10 percent of their time at work in that language. Ms. Millender-McDonald. But do you utilize some of that 19 percent to train for any security measures that you might need? Ms. Adams. Not specifically. It wouldn't be limited to those 19 percent that are of Hispanic origin. We may have outstanding Spanish speakers or French speakers or people with other language skills that are Anglo or have other backgrounds. My point in raising the diversity issue is it is just one way that we are able to help ourselves in terms of for---- Ms. Millender-McDonald. Well, it is good business too, of course. Ms. Adams. It helps us interact effectively with the people that we interact with in the committee. Ms. Millender-McDonald. That's correct. I hope I pronounced your name correctly, sir, Mr. Schiltgen. Sir, given that when I was here right after the September 11th, I was gathering information and data on the type of cargo that comes into this seaport and both seaports, Long Beach and Los Angeles, and I was told that there is a lot of human cargo that comes in here. What percentage of illegal immigrants comes through the seaports? Can you give me that? Mr. Schiltgen. Well, I really cannot give you any real hard and fast information on that, partially because to some extent we don't know. Over the last 2 years, we have, I believe, had 18--I believe it is 18 containers where we have found--here in this area where we have found that were used for human smuggling. And each of those is--I am sure you very well know--are just horrific conditions inside of those containers after people have been on very long voyages. But, again, given the volume of the containers coming in here, I don't know that we have got a good indication of really what the volume is. Ms. Millender-McDonald. Is that something that we should be looking at? And perhaps if not, why not? Mr. Schiltgen. Well, it is something that we look at on a daily basis. We have got a portion of our seaport unit here that is focused on gathering intelligence and targeting containers for human smuggling. And, again, I think where we need to continue on with this is the interagency coordination and the development and the analysis of intelligence to try to determine which of those millions and millions of containers are coming in potentially carry human cargo. And, again the stakes are different with regard to human cargo. And I think it is something that we need to be very sensitive to. Ms. Millender-McDonald. I must say, and I would like to get with you, to perhaps see how we can best--I serve too on the Homeland Security Task Force, and we need to see how we can best integrate all of this intelligence so that you can be better equipped, if you will, to try to get those persons who are smuggling others and those who are coming in in those containers to get them and arrest them. We also need to look at what nationalities they are, because I am told that they are coming from far away, and to be able to sustain themselves inside of a container is a question in and of itself. Mr. Schiltgen. It is a remarkable process. If one should see the containers and the kind of the aftermath when individuals arrive here, somewhat primitive, somewhat sophisticated methods to keep the people alive through the very long process: The air ventilation, the water and the food systems that they have, batteries in the containers to run fans to circulate air, the waste material. You know, you can hardly stand close to one of those containers because of the stench after we find individuals in those containers. Just a horrific means by which, you know, the smuggling organizations, and the majority of the individuals that we see coming in here are Chinese, but just horrific conditions that those criminal organizations are benefiting by human cargo. Ms. Millender-McDonald. Absolutely. My question again to you, sir, is does the INS use your INSPASS card system at the port here, and if not, why not? Mr. Schiltgen. We don't use it here at the port. To the best of my knowledge, we do have one at LAX at the airport, and we use it quite extensively. I haven't heard of a use at the seaport of the INSPASS process. I don't know that I can answer why. Ms. Millender-McDonald. Would it not be at this heightened security environment that we find ourselves in, would this not be an appropriate time to revisit that? Mr. Schiltgen. It may. I am thinking back at the implementation of INSPASS, and the fact that it was directed toward frequent business--primarily business travelers, frequent travelers into the United States. I would have to give some thought as to the frequency of which individuals return to the United States through the seaport here. I know that we have crews that come back on a regular basis, but I don't know that the volume of individuals traveling would be sufficient to warrant the use of INSPASS here. It may be, but it is certainly something that we can look at. Ms. Millender-McDonald. Captain Holmes, during your time-- both you and Ms. Adams can answer this. Given the heightened security awareness that you are now and we are all in, and even the pronouncements of the Secretary of Defense Rumsfeld on yesterday saying that we must continue to keep this, and actually California is a very high target State, what is the impact when you have a diversion of your attention taken from your regular duties to perform duties at the border or whatever? Are we prepared to intercept any terrorist attempts given the position that I have now demonstrated that you might be in? You might be doing something--your diversion, as you said to me once when I spoke with you, that sometimes you have to take--you have go up to the Northern border to try to protect that region given the heightened security that we are now trying to seek in the ports. While you are one way or the other, do we have enough personnel in the event that interception of a terrorist right in the middle of the ports here? Do we have enough personnel to combat that? Captain Holmes. Yes, I would say that we do. What would suffer, as I said earlier, would be the other mission areas. I mean, we would--if we had to protect several areas at once, which we are doing right now, what happens is those resources are solely functioning as homeland security resources, and they don't do law enforcement patrols and some of the other things that we do. Ms. Millender-McDonald. Drug trafficking and those types of things, you will not be able to do some of that because you are having to go to try to protect the terrorists? Captain Holmes. That has been the case since the 11th. Our mission areas have shifted, and homeland security went from a No. 5 on the scale to No. 2, right behind search and rescue. So we have never been in a situation where we don't respond to oil spills or chemical spills, but there are a lot of other missions that the Coast Guard does, which is working with the fisherman, working with the State Fish and Game, anti-drug patrols down in the San Diego area, which we have had to curtail to put the resources up here in L.A. Harbor, Port Hueneme, which we also cover, and then we also cover near Morro Bay as well, the El Diablo area. Ms. Millender-McDonald. This is why in the committee I kept stressing the need for personnel enhancement and increased personnel at these ports, because of the diversion that especially you have had to do and the U.S. Customs, and yet we are so threatened right here that we need more personnel. Ms. Adams, did you want to comment on that? Ms. Adams. Certainly. We know that in our recent allocation of personnel for fiscal year 2002, a large number of those allocated officers will go to the Northern border. And we are hoping that when they complete their training at Federal Law Enforcement Training Center in Glynco, Georgia, and go through their on-the-job training that we will be able to return our 14 officers back to our area. The second highest area of priority, though, in terms of additional staffing, we understand, after the Northern border we understand will be the Nation's seaports. And we are certainly looking forward to having the availability of additional personnel. Ms. Millender-McDonald. Thank you. Mr. Souder. Well, I want to thank each of you for participating in our hearing. If you could also convey again our thanks to your personnel that basically have been working overtime and at high stress levels, I personally do not think, nor does our leadership or our President think this is going to end shortly. They have been coming at us about every 6 months for 5 years on bases overseas. They have now had success on our domestic soil and are likely to continue to do so. And we have to become smarter and better and stay ahead rather than behind. We thank you for your work and thank your people for their work, and thank you for testifying today. Ms. Millender-McDonald. I would like to add to that, too. Thank you all for what you are doing to make this region and seaports more secure with your limited resources. Thanks. Mr. Souder. If the second panel could now come forward. Mr. Richard Steinke, Mr. Larry Keller, and Mr. Guy Fox. If you could remain standing, I will do the oath. [Witnesses sworn.] Mr. Souder. Let the record show that the witnesses have each answered in the affirmative. Mr. Steinke, you are recognized for 5 minutes. STATEMENTS OF RICHARD D. STEINKE, EXECUTIVE DIRECTOR, THE PORT OF LONG BEACH; LARRY KELLER, EXECUTIVE DIRECTOR, THE PORT OF LOS ANGELES; AND GUY FOX, CHAIRMAN OF THE BOARD, GLOBAL TRANSPORTATION SERVICE Mr. Steinke. Mr. Chairman, Member Millender-McDonald, thank you for this opportunity to address you on port security, one of the most important issues of the day. Security has always been a paramount concern to the Port of Long Beach. Prior to the events of September 11, 2001, our focus was primarily crime prevention with an emphasis on cargo theft. Following the tragic terrorist attacks on the World Trade Center and the Pentagon, the focus of our efforts to protect the port and facilitate commerce and travel has been broadened to include prevention and response to acts of terrorism. Long before the events of September 11th we realized the need for maintaining the highest levels of security possible in the port. To that end the Port of Long Beach has proactively developed a port security plan to create and maintain a level of security that might serve as a model for the maritime industry. Over the last decade, the Port of Long Beach created a Port Crime and Security Committee, made up of industry stakeholders, terminal operators, Federal, State and local law enforcement agency representatives, terminal security officials. And we meet on an ongoing basis to discuss issues related to crime, safety and security. These meetings shape the infrastructure and open lines of communications among industry and law enforcement responsible for the safety of the people who work in the ports and the security of the cargo that moves through it. Since September 11th, we have been operating at a heightened security level, as has been mentioned before by other people who have testified. We have increased the number of committees and task forces to address the greater needs and the new charge for greater protection of our port. Greater security is not limited simply to the movement of cargo through the port. Every capital project that we undertake now has a new element built into it. Our plans for a new bridge or a pier, widening of a channel, erecting a crane all must now include considerations for security enhancements. We have recently completed a detailed security assessment of our waterfront facilities with the Long Beach Police Department and the U.S. Coast Guard and expect that the assessment will suggest further improvements and upgrades. Those refinements will require funding not heretofore anticipated. Basically what I am saying is that the new demands for security will require new sources of funds. Funding considerations also should be given to supplement the manpower needs of the participating Federal and local law enforcement agencies. We especially would like to emphasize our support for increased funding for the U.S. Coast Guard and the Customs Service. Approximately 35 percent of all waterborne cargo that comes into the United States comes through this port complex. So the workload of these two agencies is many times above the level expected of them in other ports throughout the country, once again an expense to be reviewed in reconsidering the status of our efforts to prevent and suppress acts of terrorism against shipping and to improve maritime security. It is my honor to serve as chairman of the American Association of Port Authorities this year, and we are on record in full support of greater security at all ports. Because each port has unique characteristics, however, control for security should be determined and maintained by the captain of the individual ports. The Association is aware of the funding challenges of any new legislation, but stresses that grant funds need to be adequate to allow for mandated security enhancements. According to the Report on Crime and Security in U.S. Seaports, the estimated cost of security for a model port, of which I would think the Port of Los Angeles and Long Beach are, ranges anywhere between 10 million to 38 million per port. That would include physical security, cargo-crew security, military mobilization, and contraband detection. Military load-out capabilities in port is a key to our national security, and must be kept in the forefront in any security decision. There are a number of other initiatives that could be examined in a review of seaport security issues as they relate to international maritime traffic into and out of the Port of Long Beach. Automatic identification systems that provide a ship's identity, position, course and speed; seafarer identification and background check; port of origin container examinations, a means of ship alerting may be items that reach beyond the scope of this committee. I would be remiss if I did not make special note of the exemplary job done by the Coast Guard and U.S. Customs following the tragic events of September 11th. They deserve recognition for taking the lead in exerting positive control over the port at a time when confidence and assurance were needed. The Coast Guard and Customs continue to play an instrumental role in our efforts to keep our people and the Port of Long Beach safe. In closing, I thank you, Mr. Chairman, and all of the members of the subcommittee for your interest and concern in seaport security issues and for choosing the Port of Long Beach to hold this hearing. Thank you. [The prepared statement of Mr. Steinke follows:] [GRAPHIC] [TIFF OMITTED] T4230.017 [GRAPHIC] [TIFF OMITTED] T4230.018 Mr. Souder. Thank you very much. Mr. Keller. Mr. Keller. Thank you, Mr. Chairman, Congresswoman Millender-McDonald, ladies and gentlemen. Thank you for the opportunity to discuss the Port of Los Angeles and the subject of seaport security, as it relates to international maritime trafficking into and out of the San Pedro Bay ports of entry. This hearing's goal is extremely important to improve security, facilitate commerce and travel between the United States and other foreign countries of paramount importance to our port. The Port of Los Angeles is a remarkable story. In 1984, after the main channel was deepened, the Port of Los Angeles was ranked 8th in the Nation. With the help and cooperation and partnership of our customers, the Port of Los Angeles today in an environmentally responsible way handles more than 5 million containers in a year while creating hundreds of thousands of jobs. Last year's total of more than 5 million TEUs marked a national record. This growth has been particularly important because the rest of the Nation and the State of California experienced a dramatic economic downturn several times during that developing period. We are in the midst of an incredible construction activity as we prepare for the challenges and opportunities of the future. The Alameda Corridor will open in April; the first phase of an almost 500-acre terminal for America Sealand. As has been said before, 35 percent of the U.S. ocean commerce is moved through the two ports. However, the events of September 11, 2001 have shifted our focus from efficiency to security, while at the same time continuing in the throughput, which is important to our Nation's economy. Led by the Coast Guard and our Port Police force, our response was immediate as we teamed with various law enforcement agencies, as well as the INS, U.S. Customs and other Federal agencies to safeguard cargo, people, and property. Our national crisis has mandated security precautions and permanent changes in how we do our business. This is a new day with enhanced security standards for our maritime community. We have experienced only slight delays caused by understandable security measures, but commerce has continued unabated. As Dick said, we can't thank our Federal agencies, particularly the Coast Guard, INS and U.S. Customs enough for their assistance in making this thing happen. Since September 11th, the Port of Los Angeles has had in place 12-hour shifts for our Port Police with two patrol vessels on duty at any given time, increased fixed port security at the cruise passenger terminal, the addition of two explosives trained canine dogs, increased liaison with the Federal, State and local law enforcement officials, regular dive inspections of the passenger terminal and other sensitive areas of the port, establishment of the Joint Port Police, U.S. Coast Guard, Sea Marshal Program to board incoming and outgoing vessels, increased inspections of truck traffic, placement of security barriers around the perimeter of our Harbor Administration Building, with increased security offered to the port offices and support to various legislative, industrial and neighborhood communities on port security matters. I have provided you with an assessment of the costs related to additional Port Police, operations and equipment. The city of Los Angeles Major James Hahn has taken the lead in establishing a Port Security Task Force to look at the San Pedro Bay Port and evaluate new challenges and opportunities for providing much more secure ports. In our open society the challenge is to provide security yet effectively facilitate commerce and travel. Our future security needs call for increased cooperation and support from Federal, State and local governmental bodies and agencies. Mayor Hahn's Port Security Task Force is looking into how we can more closely monitor who and what enters our country through its seaports. Securing our borders and our seaports is vital to the protection of the United States. Some other areas of port security we would like to put in place include a portwide identification system to control access and positively identify users of the port, increased Port Police personnel and equipment to adequately deploy and maintain increased operation security and policing functions, development of systems and legislation to support the sharing of the passenger information, development of data bases and legislation to support acquisition and analysis of information about persons and products arriving by sea, development of improved public relations programs to communicate credible terrorist threat information to the public and to dispel unsubstantiated rumors, development of new technologies to adequately inspect more shipping containers, funding for improved audio and video surveillance and monitoring systems, creation of a secure Internet Web site for law enforcement agencies to act as a terrorism warning clearing house, and establishing a data base and central repository for intelligence that is currently being collected by several separate Federal and State agencies. Because of all of those factors and the new vulnerability, it is imperative that we must concentrate on maintaining and enhancing security awareness of our maritime environment. We also strive to encourage a more open information sharing base among local, State and Federal law enforcement agencies in order to be better prepared, to fight the new terrorism. Thank you very much. [The prepared statement of Mr. Keller follows:] [GRAPHIC] [TIFF OMITTED] T4230.019 [GRAPHIC] [TIFF OMITTED] T4230.020 [GRAPHIC] [TIFF OMITTED] T4230.021 [GRAPHIC] [TIFF OMITTED] T4230.022 [GRAPHIC] [TIFF OMITTED] T4230.023 [GRAPHIC] [TIFF OMITTED] T4230.024 Mr. Souder. Thank you. Mr. Fox. Mr. Fox. Thank you, Mr. Souder and Representative McDonald, ladies and gentlemen. I am honored to have been invited to testify here at your investigative hearing concerning the seaport border issues as it relates to maritime logistics that is being held at the Port of Long Beach on behalf of the international business community in southern California. Global Transportation Services, Inc. and Global Container is a company that is involved in international transportation, both by sea freight and air freight. We are also licensed customshouse brokers as well as licensed international freightholders. We act on behalf of commercial companies to move cargo from door to door to and from any point in the world. Security has always been an issue in the movement of international freight due to pilferage, and lately due to stowaways of human beings in containers. Our company has always taken a firm stand on the security of all cargo for our customers. However, we fully understand that under today's circumstances this is not business as usual. It is virtually impossible to inspect each and every container that moves in international trade. If that would happen, international commerce would face severe injury with delays in the supply chain. Global handles shipments from door to door, including placing containers at the vendor's door in China for loading, picking up the container, processing the export documentation, loading on the vessel, and shipping to the United States where we perform the Customs clearance and the delivery to the customer's door. In doing this, we have agent partnerships throughout Asia with individuals and firms that we have known and have had experience with over the past several years. These are reputable firms that are fully licensed and committed to the highest quality performance and ethical practices. Global receives a purchase order from our customers. This information is sent electronically to our agents for arranging shipment. They will call the factory; that is, the shipper, to coordinate the movement. If this is an unknown factory and has not had any shipping experience, they will visit this factory to make sure that everything is in order and to make sure that they are a legitimate supplier for commercial goods. If everything checks out, then shipping will be arranged. When a container is placed at the factory for loading, the loading is supervised by the management of the factory. As the container is loaded, the container is sealed with a specific container seal with a unique number on that seal. The number of the seal is placed on the bill of lading that is used in the movement of the container. Our partners are always on the lookout for any anomalies that may exist. If and when those anomalies do occur, the authorities would be notified immediately to check them out. You also have to understand that our partners are knowledgeable people and thoroughly understand the process, and anything out of the ordinary would be readily identified. Anything that does not look right is investigated. Global also has the other scenario of consolidating containers, which is freight that is less than a container load from various suppliers to various consignees in the United States. We again deal with known suppliers, and I have to emphasize that, known suppliers, factories and known consignees in the United States. Less than container loads are picked up from the factory and transported by truck to a container freight station where the goods are received and checked in. If the goods are from a factory that is not known, then our partners will visit the factory to make sure that they are a legitimate supplier. They again will look for any anomalies and report such anomalies to the authorities for investigation. They do not take any chances. The LCL cargo is then loaded into a consolidated container where a load plan of cargo is made. Each LCL cargo is given a sub-bill of lading number and is manifested on a cargo manifest that will go forward with a master bill of lading and the export documentation to the Global office in the United States. When those documents are received, they are immediately processed the same day, and our people also look for any anomalies. The documents are broken down by LCL shipment and each consignee is notified of the arrival of these goods, and a copy of the shipping manifest is given to U.S. Customs for their review. Manifests will have the name of the consignee, a full description of the cargo, weight, size, name of the shipper, and port of origin. We do this as a matter of course. There are some consolidators that do not follow this practice, and it is usually the Asian-based consolidators who do not understand our laws and regulations, yet we license them to do business in the United States and we do not have the same privilege in their country. In cases such as these, security can be compromised as they will take freight from any shipper to any consignee in the United States. I only bring this up as it is not a level playing field for consolidators that are an American-based firm. When the goods arrive in the United States, the consolidated container is moved to a CFS, which is the container freight station, and the CFS is a Customs-bonded warehouse. So the goods are under Customs custody until they have been cleared for delivery to the consignee. This is another opportunity to look for anomalies. Due to the security steps we have taken, we have not run into any anomalies, but we are ever vigilant for such anomalies if they exist. If any are discovered or if there is implicit feeling about any shipment, we would immediately notify the authorities. If the proper procedures are followed, this will minimize the possibility of any breaches in security. Nothing is perfect, and a certain amount of risk has to be taken in order to move cargo to keep trade goods flowing. Due to Customs procedures, Global is able to pre-file Customs entries 5 days prior to the arrival. All information concerning any given shipment is given to Customs. We understand that they have the resources of checking out the shippers, consignees and the cargo itself. We make sure they have all of the information in order to process the Customs clearance. This also gives Customs a chance to review everything and anything that has to do with any individual shipment. Security will perhaps become tighter and importers will still want to and need to use the just-in-time concept. However, we will see importers while still using JIT will also use a just-in-case concept. Importers will start warehousing more goods to have on hand, which will increase the cost of goods and will ultimately be passed on to consumers. Importers refer to this as an operational buffer. Security in today's environment is based on the knowledge of who you are dealing with and the faith that you have in the factory or individuals. Reputation of ethical practice also plays a large part and a role in this process. Due diligence on the part of the importer in the United States is absolutely necessary to be able to spot any inconsistencies that may exist. In southern California the international business community is working together very closely. This includes all of the international trade associations, the U.S. Coast Guard, U.S. Customs, Immigration, the Marine Exchange, the Vessel Tracking System, and many of us are or have been officers at the International Trade Association and are on the cutting edge of what is going on in our ports. We also have the opportunity to participate in getting the word out on security measures, and I would like to compliment Captain John Holmes of the U.S. Coast Guard, the Marine Exchange and Vessel Tracking System, and also Larry Keller and Dick Steinke of the Ports of Los Angeles and Long Beach. I hope this report will give you some insight on the process, because I think it is very important in understanding where security measures must take place. If you understand the process, then we know where to focus. But we need to make sure that security is absolute as much as it can be. If you have any further information you require or if there is any questions that I may answer, I will be available to do so. Thank you. [The prepared statement of Mr. Fox follows:] [GRAPHIC] [TIFF OMITTED] T4230.025 [GRAPHIC] [TIFF OMITTED] T4230.026 [GRAPHIC] [TIFF OMITTED] T4230.027 [GRAPHIC] [TIFF OMITTED] T4230.028 Mr. Souder. Thank you, Mr. Fox. On the licensing question that you mentioned, some of the Asian-based consolidators, is that a license that goes through Customs, through the Commerce Department, through Transportation? Who issues the license? Mr. Fox. There are licenses to become a Customs broker. There are also licenses to become an FMC, which is a Federal Maritime Commission. And we issue these licenses to foreign companies. They may have a U.S. citizen that is the qualifying party. But then in many cases those individuals don't have much of a say. Mr. Souder. Mr. Steinke or Mr. Keller, are you familiar with what he was raising there, and is that a--how much of a problem is this that we may have different standards on overseas shippers compared to American shippers? Mr. Keller. Frankly, Mr. Chairman, this isn't an issue that rises to our level. This is something that Mr. Fox can address. I am not even sure that is---- Mr. Steinke. I would agree. Mr. Souder. I wanted to say, too, Mr. Fox, I appreciated your comment about the just-in-case concept. I think that reflects what is happening across the board in the business community, not just in shipping, but in trucking and airport type of things. Businessmen are going to make an adjustment. There are hidden costs as well as overt costs to the American people of security. I don't think that changes their attitude that they want more security. But I don't think there has been quite a realistic risk assessment, cost assessment in the public mind. But in fact it is going on, and it is important that we get out in front of us so that we can really do wise risk assessment, what the real costs are. And I appreciate that concept, because in fact there are going to be slowdowns here and there. And that means that if your whole factory is going to shut down, or your store is not going to have things on the shelf if it got slowed down at a given point for whatever reason, you have to have some sort of an emergency thing. I have an MBA, and just-in-time inventory--I am old, that was kind of new coming in then, the critical path method and all of that kind of stuff. There is going to be those adjustments, and those margins are tight. So I appreciate that. That is the first time I ever heard a kind of public record acknowledgment of that, but it is a very logical change that is likely to occur. And obviously we are all trying to keep that down as a percentage. That, I think the next panel, I am going to focus a little more on the manifest question, on the goods. But could Mr. Fox--I am not sure whether the two port directors may have a comment on this too. You heard us raise it at the beginning. One is a people manifest for INS checking and for security, whether it be crew or a cruise ship passengers, but there are difficulties that I saw today, in just the few cases that I saw of manifests with specific goods being mentioned by item to be matched up. We require that in the trucking area. I have seen it on multiple borders. They match up item by item. And anything that looks like an anomaly is caught. But if the manifest is too general, then what you have is a much longer, much more expensive to the taxpayer, which means that we are either paying more to process it, which means the American taxpayer is paying for it, or it means that fewer points are being checked, or the backlog goes up, all of which are expenses that are borne by different parts of the public. Do you see that as a problem in your business and the people you work with as being able to provide detailed manifests? I would assume that, for example, I grew up in the furniture business. We didn't want a truck coming in that says you got a bunch of bedroom furniture coming in. We wanted to know how much dressers, how many chests, how many three-drawer chests and how many five-drawer chests so we could match up--as a kid, I helped unload the trucks. It was a family business. My dad said learn every part. Clean the restrooms, unload the truck, ride the service truck, do every part of it. Then we had to check off when we got each two-drawer chest and each three- drawer chest. Why are we having a problem with that here? Mr. Fox. I think it all starts at the point of origin. You have to have complete descriptions of the cargo that you are shipping. We make sure that we have complete descriptions on the bills of lading. We need to have that on the manifests, because when we are submitting those manifests to Customs, they have to have complete descriptions. If there is anything out of the ordinary, they are going to spot it and designate those shipments for examination. While there might not be anything wrong with that shipment, if there is not a proper explanation, they are going to pull it aside to examine it, because something isn't right there. So it is up to our people on the other end to make sure that we have complete descriptions. Further, you know, when you are talking about description of goods and having to do a lot of extra work, we receive a lot of inbound cargo here in the Port of Los Angeles, sent inbound to inland points. And I think if you have just more of an editorial description on those cargos, and I think there is a bill before Congress now to put harmonized tariff numbers against those, that would just cause--it is really of no use. If you have a verbal description of that, you have got a ship's manifest, you certainly don't need to go to all of the trouble and expense to put those harmonized tariff numbers on a Customs inbound form. And I think it is up to again the people that are handling the door-to-door shipping to see--when we take responsibility, we take responsibility from the supplier's door, including the transportation, the Customs clearance, and delivery to the customer's door, whether it be here or in Chicago or Minneapolis, or what have you. So these are just some of the things that--this is why I say, if you understand the process of shipping and the supply chain, then you can understand the areas to focus on as far as security is concerned. Ms. Millender-McDonald. Mr. Fox, this is a concern that I have always had. When the containers are loaded at the point of origin, that doesn't mean that you will not have others being boarded at different intervals before it gets to this seaport; am I correct on that or once it is boarded at the point of origin, nothing else is disturbed, either on or off before it gets to the Ports of Los Angeles and Long Beach? Mr. Fox. When it is loaded at the supplier's door, then it is trucked to the port that--it is accepted and received there under a bill of lading number. It is on book that they know what they are receiving. The seal is put on the container at the factory. If any of those seals are busted or what have you, they won't put those containers on board. So nobody else is touching that. Ms. Millender-McDonald. No one else is touching it, nor-- will there be any more cargo put on that ship at any other point outside of the initial point of origin? Mr. Fox. If it is a feeder vessel, say going from China to Hong Kong, then it would be off-loaded there and put on a mother ship coming to the United States. Ms. Millender-McDonald. I suppose this is a concern that we have as to how much security is given to those various points? Mr. Fox. Well, that again is--the seaport security of those particular countries, you know, like here in the United States, when you have a shipment that is the transient, it is in bond, so it remains within the custodial area. It is not moved. And then when it goes on rail, it is going on the carrier's bond. They accept full responsibility for it. Ms. Millender-McDonald. Thank you. Well, yes, thank you, Mr. Chairman. Richard, you spoke of these new devices. I tell you, they are just great. You spoke of the fact in your statement that because of the heightened security now, it is a possibility you might have to do new bridges or piers, widening of a channel, erecting cranes. Did I hear you correctly in saying that these will be added types of--increased types of things you will have to do to secure the region, or would these be things that you would just ordinarily do in the improvement of the port? Mr. Steinke. Congresswoman, my statement was that as we are doing improvements to the infrastructure here at the Port of Long Beach, and I am sure at the Port of Los Angeles too, security has taken on a whole other meaning with respect to contracting and the construction contracts that we let. Contractors are being informed about security measures, you know, having a better sense of what they are doing, looking for unauthorized vehicles that might be coming to the work site, those types of things, which was not of paramount importance in previous years. So we have broadened our net with respect to security concerns, not only as far as cargo goes, but also the other work that takes place on a day-to-day basis here in this harbor complex. Ms. Millender-McDonald. Given all of those scenarios that you are talking about and the increase given the improvement as well as the heightened security, and your having to inform the many entities that are directly involved in that, be it the contractors or construction folks, are you also keeping in touch with your Chambers of Commerce in the region to let them know, because a lot of this might spill out over a cost factor to them, given the increase in what you will have to do to secure the ports? Mr. Steinke. Congresswoman, as Mr. Keller said, there is a public relations element to the whole security issues, making sure that the public is informed. I know that we have been working very closely with the Long Beach Police, and they have been working with the Chamber of Commerce so that they can inform business members and the community in general about measures that they may see or that may be taking place. Added security in certain locations, as was testified earlier, there were some concerns about the safety of bridges in California. And that needs to be communicated to the general public and businesses around the port as to what is taking place so that there is not any undue concern when they see a heightened security presence. Ms. Millender-McDonald. Speaking of bridges, Larry, let me first thank all of you for being here. I suppose I just wanted to go right into the questions here. But let me thank you for the work that you do in providing our Nation as well as the people who work at and around this place, close to our maritime centers, the type of, I guess, satisfaction that they have. They really do depend upon you guys, your expertise, your ability to move quickly at the sight of any problems. And so I really want to personally thank all of you for the work that you do here while some of us are back in Washington trying to bring the bacon in to you. But the information sharing, Larry, that has been a concern that we have had since September 11th, that a lot of the agencies were not integrating their intelligence whereby one did not particularly know what the other was doing. Given the September 11th, how much information sharing are you now getting from the Federal agencies, you know, the CIA, FBI and others? Mr. Keller. We believe that as a part of the task force there has been vast improvement. As Captain Holmes said, when the Port Security Task Force came out about a year and a half ago, many things were pointed out. At that time, this port community, which is a particularly active one, a real partnership with the ports, the shipping companies, the freight forwarders, the security agencies began looking at those things. And what we found is we didn't know too much. And leading up to September 11th---- Ms. Millender-McDonald. Neither did we. Mr. Keller. But leading up to September 11th there was a lot of work that was done, particularly between the Coast Guard, INS, Customs, and then with FBI and some other more arcane Federal agencies where this information sharing began taking place. Starting on September 11th, as a result of the work that has been done before, all of the parties came together. And as Captain Holmes said, the initial response was to stop each ship and anchor it outside of the port, go on board, check the documents, make sure that in fact the captain and the crew were who they said that they were, and that they were in fact in charge of this ship. And we had those delays in the first week or so. And those delays are something that frankly, while they made sense from a security point of view, aren't something that we can sustain as a trading society. We have grown prosperous over the efficiency that we have built in, the logistics efficiency that we have built in. Following that, however, as this information sharing got better and better, what then happened was that INS, Customs, Coast Guard were feeding information back and forth. And Coast Guard was, for instance, requiring earlier and earlier notification calls in from the ships as to who was on board, what the manifests were, and that information was then shared out to the agencies and came back essentially a clearance to allow a vessel in without anchoring, or to anchor the vessel out far enough where it could do no harm until such time as the individuals and the cargo manifests were checked. So information has made this whole thing work. I am going to guess that we can always do a better job. One of the things that I have said, and it is a little out of my purview, but I don't think so, is that I would like to see the Congress and the Senate fully fund the ACE computer system, that is the Automated Customs Environment system, which has been requested to be replaced for about the last 5 years. And while our Legislature and the President have put in 100 million and 200 million here and there, this is about a $1.2 billion project. And the type of information that it affords in profiling, if not in specific, and these were some of the things that you were discussing with Mr. Fox, allows Customs and the other agencies to make a decision as to whether they are dealing with a reputable known party who has patterns of integrity or someone who is just trying to slip something through. And those type of enhancements frankly are--and this information sharing that you have referred to, Congresswoman, are what allowed Congress to move. When we speak to our railroad brethren, they talk about velocity. When that velocity slows and you are moving 9 million containers as we through these two ports, someone is going to hurt. Some factory is going to slow down. Some retail store is going to run out of materials. And while the buffer stocks are probably something that should be better considered, the fact is that our standard of living and the efficiencies at which transportation and retailing and manufacturing are done have delivered a remarkable economy in the way we do business, and it has given a remarkable economy to our citizens. Ms. Millender-McDonald. You are absolutely right. This is why it is critical for folks to recognize the importance of those ports and how they do transport cargo and if, in fact, it has to be held in abeyance because of some manifest and we cannot get the goods in here and sent across the Nation, then it is absolutely a--it will be a hinderance and a disaster in my view. Let my say a couple of things. I see the--I hate to see this device. I thought we only saw it in committee in Washington. But let me see that permanent change costs. I need to get some assessment of that, a list of that. I think you spoke about a cost that will now be permanent given the heightened security that you have. The portwide identification system and the control access and positive identification, if you can speak on that perhaps at the time maybe the chairman comes back in to raise questions. But I will say that we understand that there is going to be a cost because of the heightened security. Now permanent things that you are going to have to put in place. I need to know this for one of the Congress folks who represent you down here, along with the one who really actually represents the port; that is, Congressman Rohrabacher. We would like to have that so we can best understand what we are going after as we go back to fight on your behalf. I would like to have you look at the bill that I have, and you too, my friend, Mr. Chairman, the threat assessment bill that I have that looks at the clear--the threat assessment of all transportation so that we can get a better understanding of what we need, the type of funding that is needed, and the critical aspects of those threats. And so I have that bill pending. I have talked with the Secretary, and I have talked with some of the administration folks about it. And so that will help us in really getting some idea of the costs that will be imposed, permanent costs, given the heightened security that we are asking for. Mr. Fox. I would like to, if I may, emphatically second what Larry Keller had to say about the Customs, so that is it on the record, because it is really a critical part of our new environment. Ms. Millender-McDonald. Thank you. Mr. Souder. Currently intelligence and the ability to share information is going to be the critical component, because we can't chase everything. I, too, want to thank the port directors for your--I mean it is amazing to see the size and scale of what you are doing here and the expansion with it. It is clearly important to our trade. I was intrigued by one of statements from Mr. Steinke, and I--just because I am not familiar enough with ports. You said because each port has unique characteristics, control for security should be determined and maintained by the captain of the individual ports. As opposed to what we are doing now? Mr. Steinke. Mr. Chairman, I think it is important to note that unlike airports, individual ports have multiple points of entry. As you go through an airport, you have an individual concourse that can be controlled at a certain point. I think Captain Holmes and other people in the profession would agree with me when they say that here in the Port Complex of L.A.- Long Beach, you can probably get in landside 15 or 20 different ways, and waterside, you know, multiple ways. We have 46 terminals that was mentioned before. And so I think the security plan that would be endorsed and approved should be done on a localized basis as opposed to a cookie cutter approach that would say that Port Hueneme in Ventura County should be looked at the same way that the Port of Long Beach- Los Angeles should be looked at, the same way that San Diego should be looked at. Each has a unique need. Each has a different control point, and the captain of the port should be working with the port authorities on a local basis to approve a plan that fits the right size of the individual port. Mr. Souder. Do you and your association sense that this isn't happening? Mr. Steinke. No. I think it was one of the concerns expressed by the association early on as to some pending legislation that said there would be mandated requirements for each and every port, and those mandated requirements may not apply to a bulk dock that is dealing with coal or petroleum coke or some kind of aggregate versus a container terminal that has very specific requirements and controls on those types of things. So we wanted to make sure that those differences were recognized in any legislation that was passed. I think that the Hollings bill reflects that. Ms. Millender-McDonald. The Hollings bill is the bill that reflects that? Mr. Steinke. The Senate bill was revised to reflect that. Ms. Millender-McDonald. The companion bill is-- Representative Brown out of Florida has the companion bill to that in the House. Mr. Souder. You also made a reference to the AIS--I think that is the Shaw. Since we are in the majority, it will move in the House under a Republican name. But Ms. Brown is certainly a key player. The AIS system, in your statement you described some of what that is. Is there anything else you want to add to that? One of the things you said is it may be beyond the scope of this committee. One of the things that frustrates this committee is hardly anything is beyond our scope, because we have commerce and the others. I just wanted to make sure because some of this we are backing into areas to get at what we are doing here. We are saying, oh, well, just like on INS, when we go to the embassies overseas, what we are learning is a lot of the preclearances who we are clearing at the embassies or who we are rejecting at the embassies, garbage in, garbage out, in the sense of background checks. And often it is Congressmen beating on them to clear somebody, and they clear somebody and then we have got them in our system and they are cleared. They are not even illegal, they are legal because some constituent called us and we said, hey, we have got someone who is a friend of someone who lives in my district in Pakistan, who is from Pakistan. Similar on some of the trade things, as we move to the points of origin, not only on our close borders but elsewhere. Did you have anything that you wanted to add to that comment? Mr. Steinke. Well, Mr. Chairman, I think the AIS system, as I understand, it is basically for cruise mariners, and I think it is something that the Maritime Administration is working on. I would see that would be a stepping stone toward a broader identification system. And I know there has been some talk about advocating a national transportation identification system, where all transportation workers would have some kind of a system. So the AIS is a stepping stone toward that process. Mr. Souder. For individuals, basically much like a variation of this Fast Pass stuff that you have on workers. You heard me commenting in the last panel regarding the inability of Customs to do more detailed taking apart of--kind of the second tier of investigation at the actual ports. That is a subject in both of your ports. I know the arguments can go both directions; in other words, what comes in here goes all over the country, we all have a stake, and the money comes from Los Angeles to Washington. In the first place it is not Washington's money, it is money that stays here. But we are putting a lot of Federal dollars in here as well. And do you think this can be worked out? I mean, it is inconceivable to me that it is 15 miles. It is even inconceivable that it would be several miles. As I said, at most places we are concerned about it going--vehicles going around a corner from the site once they have been identified as a potential risk. What do we need to do to make this happen? Mr. Keller. Perhaps I could answer that. We are in a new reality. I mean, years ago each of our terminals had warehouses onsite because we were handling non-containerized cargo. So this would have been easy. As we have redeveloped our facilities, those have disappeared, and you only have to look at the old photos and the new photos to see how much that has been the case. But for efficiency's sake, as I think Customs has stated, you know, they have chosen sites for their physical characteristics to handle a mass of containers, both for storage and for individual inspection for a variety of reasons. It is not unreasonable to assume that there probably are some facilities that are closer. That is not going to be on each terminal, I don't imagine. Some terminals do have what we call tailgate facilities where they can actually examine the tailgate of the container. While they may not have space to unload the whole container at that site if there were something suspect inside it, it would give the ability to do that. The other thing that comes to mind, just as I was listening to the conversation is that Customs recently moved, and GSA has put up their property for sale, which is right on Terminal Island, and that is very, very central to both ports and could possibly give a site, in a limited space environment, where this might be possible. But again, I can't help but agree with you. 15 miles is clearly too far if you have a container threat of some kind, particularly if there is a public health threat of any kind involved. The last thing you would want to do is drag it through neighborhoods. Ms. Millender-McDonald. Given the quadrupling of containers coming after the dredging has taken place, the spot that you have just identified as an interim place for the container inspection would not be adequate at all. Then is there anything else that we would have on a larger scale for the container ships--for the containers that we will have given the large volume that we are expecting? Mr. Keller. Well, we certainly have a large volume of containers. There has to be a differentiation, Congresswoman, between the inspection of suspect containers which probably at this point is best done by some of the portable equipment that Customs has acquired, the gamma ray equipment as opposed to the solid almost bunker type equipment that works at the border, because the trucks are streamed through, and at any given time you can--you have power to take them through a fixed facility. But in an identified threat, after that has been done, I am going to guess that you are probably talking a very, very small number of containers. Not 15 or 20, but say one container that sets off a geiger counter or some other sniffing devices that would show that there is a biologic or something inside that would be threatening. In that case I think a small central facility probably would suffice. Ms. Millender-McDonald. We are speaking about--while there will be quadrupling of the containers, We are speaking about a small percent of those that really will need to be further examined in this place? Mr. Keller. I think so. The quadrupling or the doubling over the next 20 years from our 9 to 20 million is going to be occasioned by the growth in trade and manufacturing and consumption. The bad guys only have to send one in to give us a really bad day. Mr. Souder. It is going to take more than an acre. I am not arguing that site--in fact I have similar questions about that site. But it is going to take multiple acres. Secondary is the most critical. Secondary is where the stakes really go up. It isn't the first part where they go through on the border where they are scanning them, it is when they send them over to secondary to take it apart, to send guys in. That is when all of the danger occurs. If there is a shooting, that is where it is going to be. If there is bribery, that is when it is going to be. If there is an explosion, that is when it is going to be. If there are people who are going to flee, that is when it is going to be, because it means that we have identified them beyond the first part, and that part of the cooperation is the Federal Government is going to invest more, but there is going to have to be investments by the local ports, the local city, the local business people. And let me--I know we need to get to the third panel, and I want to raise this, this point which I am going to reiterate on the third panel. They can hear it on this one, too. One of the things my home city does is a lot of reinsurance. We have lots of major companies there in reinsurance. And security and terrorism have become a huge question in the insurance industry as to whether anybody is going to be able to afford insurance any more. One of the things is that those who don't, who have additional vulnerabilities, are going to either pay premium rates on insurance or get no insurance, and that is just the bottom line. Most of these companies right now are opting out of any terrorism insurance and asking the Federal Government to pick it up. Some are looking at the risk and the cost to business, much like what happened to doctors, when they couldn't get catastrophic coverage, individuals, it is incredible. We have to figure out how to do this. And the businesses that--whether they are cruise lines or ports or whoever who become more difficult targets are going to have a competitive edge. It isn't just that there is a cost of security, it is going to become a competitive edge, in your rates and insurance, in whether people take your cruise or not your cruise, your airlines or not your airlines, because for the business side, you will be able to get insurance probably at a cheaper rate and people haven't done it, and from the advertising side, for clients who want to use you, it is a different market. Instead of security being a liability, all of a sudden having better secondary facilities, being able to say--it is almost like a Good Housekeeping Seal that what is coming through here has an advantage over other ports, and a bad housekeeping seal if you don't have it. It is a different commercial reality that is just kind of dawning on everybody in the business area, and insurance is going to be one of our huge first tests that can just bust the bank, like it is happening in medicine, if we are not careful where you are going if you get hit and don't have insurance. So those are new dynamics, and I wanted to make sure I raised that because these issues are important. Anything any of you want to add before we conclude, or do you have any additional? Ms. Millender-McDonald. No. I just want to thank them and want to continue to work with them so that we can make sure that you have what you need for the safety of our folks and the work that you are doing and the businesses here. Please, stick with me, and of course Dana Rohrabacher and I will be working together with you. Mr. Souder. I wanted to make one final plug that is security, but also a historic landmark. You have got some great lift bridges. I know the Coast Guard was arguing that they are part of their secondary emergency route, but I hope you can preserve those. I know there is a push to be efficient, and we are doing that all over America. But as somebody who really appreciates historic landmark opportunities, it is a vital part of your community if you can figure out how to make it work commercially. Ms. Millender-McDonald. Funding from the Federal Government, Mr. Chairman. Mr. Souder. You can tell which party she is from. Can the third panel please come forward? Mr. Winter, Mr. Heck, Captain Wright, Mr. Cisneros. [Witnesses sworn.] Mr. Souder. Let the record show that each of the witnesses responded in the affirmative. And Mr. Winter, you are first. Thank you for coming. STATEMENTS OF JAY WINTER, EXECUTIVE DIRECTOR, STEAMSHIP ASSOCIATION OF SOUTHERN CALIFORNIA; DENNIS HECK, CORPORATE IMPORT COMPLIANCE AND PURCHASING MANAGER, YAMAHA CORPORATION OF AMERICA; CAPTAIN BILL WRIGHT, SENIOR VICE PRESIDENT FOR SAFETY AND THE ENVIRONMENT, ROYAL CARIBBEAN AND CELEBRITY CRUISE LINES; AND MOISES CISNEROS, LEGISLATIVE MANAGER, LOS ANGELES CHAMBER OF COMMERCE Mr. Winter. Good afternoon. Chairman Souder, Congresswoman Millender, it is always wonderful to have you back in the district. Chairman Souder, we are honored to have you spend the time and take the time and the interest to look at our seaports, which we feel very strongly are a very unique part of southern California, and frankly a very important part, I think as you are learning, of not only California as a whole, but the Nation. The Steamship Association is made up of the shipowners, operators that provide deep sea ocean transport service to southern California's ports in San Pedro Bay. Our members also include the pier operators and stevedoring companies that provide service in this harbor. Primarily, the focus of our membership is the liner- container trades that serve us here. I want to say every one of the major container carriers that comes into Los Angeles-Long Beach is a member of our organization. Frankly, we are rather small. There is only about 45, and of those, the container carriers, the major container carriers run probably 25. So the industry, frankly, in terms of numbers isn't quite as large as people often think. I always like to mention, and I think I did when I spoke with Mr. Rendon on the telephone, frequently people, when talking about our industry, tend to confuse the vocabulary and refer to us as shippers. We are not the shippers, we are the ocean carriers. The shippers are our customers, the people who tender freight and merchandise to us to transport. Since September 11th, our members have had quite a revelation here, and I think it is appropriate Larry Keller and Dick Steinke certainly and Guy Fox mentioned that the role of the Coast Guard and the Customs in particular and the other agencies played. They stepped right up and provided the leadership necessary, frankly, to keep our members and this port and the community and the economy moving on a very smooth basis. You mentioned the delays we had right at the beginning. I think those were worked out very quickly, and we have found ways to operate. Because of the global nature of the ship operating business, we have seen security all over the world. In the United States, it is frankly somewhat new to us. In other parts of the world we have to deal with pirates, we have to deal with gangs that come aboard the ships and steal and murder crew, and so forth. So we have always thought of the United States, I think like the rest of us, as a safe haven. Today of course these things have changed. In our business here in Los Angeles-Long Beach, and I think throughout the United States, and I don't want to speak for the United States, but primarily here, what happens on the line side of our operations I think is our primary concern. The shipowners that have just mammoth investments today are very responsible, conscious business people. But we come into seaports, and particularly I think here, West Coast and California in particular, we have always had a rather open feeling about our ports and anybody who wanted to could basically come in. As a result, we think it is very important, other people have mentioned also, that there be developed a standardized ID system for all port laborers, truck drivers, what have you, that want access to our facilities. Those IDs and standardized system of checking the people should include a reasonable background check. We don't have to go back to their childhood, and so forth, but I think we need to have a good idea who the people are that are having access to these vital assets that we have here in the harbor. We think also that random drug testing should become an important part for people who provide service in the harbor, whether it is truck drivers--most of the truck drivers already do. Some of our other port workers today don't. Most parts of the transportation industry require some type of random drug testing, and I think that would be appropriate given today's circumstances that be included. The trucks that pick up the containers and deliver them in the harbor. The system that we should be working with them, because it is a constant flow, needs to be a real-time system. By that, we don't want to have systems where the information is put in, it stays in there 5 years and nobody ever updates it. You have to have a system that ties into the other law enforcement agencies. So if, say, an outside person that's coming into the harbor has created a felony since their identification went into the system, they are flagged, they get a new no-entry type of process. Above all, we think that we have to be sure that we come up with essentially one system that is going to work. As you know, there has been a lot of concern, different agencies, levels of government, everybody is pushing for it. Let's not--let's put all of our energies into one system and make sure that we get one that works. Cargo security and the flow of commerce here. I think Customs has certainly touched on it, everybody has touched on it. It is very important with the volumes that we deal with here to use sound risk management approaches to security. An absolutely crucial item that Larry Keller mentioned was updating of the computers that the Customs Service uses. As good as they are, and I think the people that work with the port will tell you that Customs has better information than most people give them credit for today. But those systems are still outmoded. The Customs folks that are here, Eileen, you can correct me if I'm wrong, I wanted to say the system that is still in place, the old ACS system, does not connect directly with the ocean manifest that we are using. We provide Customs with electronic manifest information, and that information has to be essentially hand input to the rest of the system. That is where the Automated Commercial Environment System that we started to get funding is very crucial. We have to have a system that ties it all together. I think now on the Customs issue, I think Audrey Adams was being kind. We are terribly understaffed here. If you look at our manpower relative to the Port of New York, which is less than half of our size, New York has more people than we do in the Customs Service. I mean it is appalling. As you know, the East Coast of course is where this country was born, and I think a lot of manning and staffing of the government agencies still reflect that mentality. We have never moved west where the growth is. It is very important that Customs and probably Coast Guard--frankly, I don't know the Coast Guard numbers compared to those others areas, but I would guess that we are lower. Another item I always like to touch on, too, is TEUs, 20- foot equivalent units. My apologies to Mr. Steinke and Mr. Keller. They like to talk in TEUs because those are big numbers. It is like we like to say in oil pollution, people like to talk in gallons rather than barrels and tons because they are a bigger numbers. When we talk TEUs, bear in mind that approximately 75 percent of the containers that come into this area are 40-foot containers. So if you translate it back, we are handling really total container volume somewhere in the neighborhood of 5\1/2\ to 6 million containers that come through this port, import and export. On the import side alone, it is somewhere in the neighborhoods of 3.2 million containers. And again nobody, I don't think we have a hard number, but a good working figure is that 75 percent of our containers are 40-footers. This means though when we hear people talking about increasing the examination of containers here, that is still on the import side over 31,000 containers someone has to look at. There's seaports in the United States that aren't handling that many in a year. The volumes here are significant. That is where risk management and new technology becomes critical. We just cannot start to do the job of looking at the risk cargo, not the everyday cargo, not the Mattell, the Barbie dolls, not the Nikes, the Dell computers, the Toyota components. We have got to do a better job of identifying the people we don't know and that pose the risk. As you may have seen on the border down at Otay Mesa and San Ysidro, they worked down there with the manufacturers and the maquiladoras to develop essentially a Good Housekeeping Seal of Approval for those manufacturers that have good procedures in place. We think with effort, the same type of procedures and recognition can be adopted for the overseas cargo that comes into this area. You have mentioned the price tag. And some day it is--we are all going to have to reckon up to it and figure out what this is costing, And this is where good management and good risk management is going to play a role. I wanted to thank you for the opportunity to address you. In addition, I would like to leave with you, if you haven't seen by chance the World Shipping Council, which is really our master organization for container and liner trades in the United States, their position and their position paper that they have used in the Senate with the Hollings bill. I will leave copies of that here. Thank you again. [The prepared statement of Mr. Winter follows:] [GRAPHIC] [TIFF OMITTED] T4230.029 [GRAPHIC] [TIFF OMITTED] T4230.030 [GRAPHIC] [TIFF OMITTED] T4230.031 [GRAPHIC] [TIFF OMITTED] T4230.032 Mr. Souder. Thank you. We will look to at least take the summary recommendation and put that in the record if we can. Mr. Heck. Mr. Heck. Yes, Representative McDonald and Mr. Souder, I really appreciate this opportunity to address your committee about seaport security from the perspective of a medium size importer. Now I am maybe one of the smaller fish in the supply chain, but I want to just give you some perspective from a company that imports maybe 3,300 of these 40-foot containers. My name is Dennis Heck, and I am the corporate manager for purchasing and compliance for Yamaha Corp. My primary responsibilities are purchasing inbound logistics, Customs clearance and compliance for our shipments out of Asia and Europe and Canada. Each year, Yamaha imports approximately 3,300 of those 40- foot containers containing our pianos, musical instruments, components and things like that to our corporate headquarters here in the Los Angeles area, and the parts to our factory, our musical instrument factory in Grand Rapids, Michigan, and our piano and speaker factory in Thomaston, Georgia. Some of these parts also end up at an OEM musical case factory in Elkhart, Indiana. You can see that our shipments are not only important for our U.S. sales efforts, but for the continuation of our assembly lines and for the safety and employment of our valued U.S. factory workers and support staff. I am glad to report that since September 11th Yamaha has not experienced any appreciable delays in clearing Customs or in picking up and delivering these containers to our warehouses. Part of that I feel is due to my close working relationship with U.S. Customs. Virtually all of Yamaha's purchases and shipments are related party transactions from our parent company in Japan or from Yamaha factories throughout Asia. Since the majority of the containers for these shipments are stuffed and sealed at our factory door, we feel reasonably comfortable as to the security and safety of these shipments from the foreign origin to U.S. destinations. The few unrelated transactions that we purchase from non- Yamaha suppliers are further controlled by requiring the use of our U.S. Customs broker's freight forwarding divisions in the foreign ports of departure. Since September 11th we have implemented a procedure that, as a condition of purchase, our purchase orders to unrelated foreign suppliers state they must surrender their shipments and documents to our selected freight forwarder in the foreign countries. Our U.S.-based freight forwarder and his foreign office will then be responsible for coordinating the export to the United States. This process, we feel, increases the security of our shipments and dramatically reduces the chance of introducing unwanted problems into our supply chain. I have several proposals that I would like to discuss. Since September 11th there has been a flurry of activity by many Federal agencies to address the security of our Nation. We are concerned that, unlike Customs, most other Federal agencies may be preparing their respective initiatives without input from the trade and without a coordinating lead agency. It would seem appropriate for U.S. Customs to be given this task since they have the expertise in handling and inspecting passengers and cargo. In addition, Customs should be given priority funding to ensure expedited implementation of their new ACE system to assist them in their enforcement functions and to ensure faster clearance of imported products in the future. In an effort to tighten security at the ports, I am hopeful that background checks and identification be required of all employees in and around our air and seaports. This should at least include crew members, dock workers and trucking companies. Since almost half of my 25 years in the international trade arena was spent with U.S. Customs, I must admit that I am a bit biased in my support of their endeavors. However, Customs recently has linked--proposed linking commercial compliance to supply chain security. These are two separate issues of international trade that I feel should not be linked. For example, the related party aspect of commercial compliance is one issue that must be overcome by an importer to qualify as a low-risk importer. But, on the other hand, supply chain security in a related party shipment should be considered a low risk importation. Consequently, I urge Customs not to link commercial compliance and supply chain security, since I feel it would be very difficult for more importers to qualify as a low risk importer under these two buckets. Thank you again for giving me this opportunity to speak with you. [The prepared statement of Mr. Heck follows:] [GRAPHIC] [TIFF OMITTED] T4230.033 [GRAPHIC] [TIFF OMITTED] T4230.034 [GRAPHIC] [TIFF OMITTED] T4230.035 Mr. Souder. You still have a little bit of time on your 5 minutes. Because I am not familiar with the term, could you explain what exactly you mean by the related party? You mean, like a parent company, a co-shipper? Mr. Heck. Exactly. Related party transaction in Customs lingo means that there is a relationship between the parent and the subsidiary. That is what the transaction is. Mr. Souder. Captain Wright. Captain Wright. Good afternoon, Mr. Chairman, and Representative Millender-McDonald. My name is Captain Bill Wright. I am the Senior Vice President for Safety and Environment for Royal Caribbean Cruises, Ltd., comprised of two brands, Royal Caribbean International and Celebrity Cruises. An additional responsibility of my position requires that I continue to sail regularly as a Master on Royal Caribbean ships. I am pleased to appear before you today regarding security at our Nation's seaports, particularly in the Port of Los Angeles and Long Beach. I am here not only to testify on behalf of my company, but also our industry, our trade association, the International Council of Cruise Lines. Mr. Chairman, I have written testimony that with your permission I would like to submit for the record and summarize in an oral statement. The International Council of Cruise Lines is a North American industry trade association representing 16 of the largest cruise vessel operators. Last year ICCL members carried over 7 million passenger on over 90 ships calling at ports around the world. The majority of those passengers were carried out of U.S. ports, and the majority of those from the Port of Miami and Port Everglades and Ft. Lauderdale. Mr. Chairman, before September 11th, passenger ships calling on U.S. ports and U.S. terminals were required to maintain comprehensive security plans that are acceptable to the U.S. Coast Guard. ICCL worked closely with the Coast Guard a number of years ago to provide a security plan template for use by our members to assure that each of these plans contains the required information in a similar format to ensure consistency and thoroughness. Because these plans and the industry's existing security posture, this industry was able to immediately increase its security measures to the highest level immediately after the tragic attack on our country on September 11th. In addition, ICCL initiated daily telephone conference calls between cruise companies' security and operations managers and government agencies. Participants included the Coast Guard Atlantic Area Command, Coast Guard Pacific Area Command, Coast Guard Headquarters, Coast Guard Marine Safety Offices, Department of Transportation, U.S. Immigration and Naturalization Service and other agency representatives as needed. Again the purpose was to harmonize actions around the country, facilitate the ship relocations when the Port of New York was closed to cruise ships, identify best practices for use by everyone, to share information, control rumors, and to standardize requirements and procedures. Each ICCL member line has officers at my level who are at the front line of these conference calls and who are the front line facilitators responsible for stepping up security, relocating ships to alternative ports and ensuring the consistent safety and security of our passengers, not only here but around the world. Mr. Chairman, I have mentioned harmonization and consistency several times now. These elements are absolutely critical to the success of all efforts addressing terminal, ship, passenger and cruise security. We are currently working with the Coast Guard at several levels to identify and implement a long-term security posture that is not only high but also sustainable, one that is flexible enough to meet the demands of each of the unique ports that we visit, either as turn-around ports or as ports of call. Because our members trade worldwide, it is important to assure that appropriate and adequate security is provided at each port of call in whichever country we visit. To assist in obtaining consistency around the world, ICCL has recently sent to all Caribbean states urging a review and a timely upgrade of security at these ports. We have and will continue to participate fully in the U.S. Coast Guard initiative at the International Maritime Organization to develop worldwide security regulations and guidelines. Mr. Chairman, ICCL members continue to operate at the highest level of security. The visible measures that passengers will see actually exceed those at airports. Not only are passengers and hand-held items screened by x-ray and magnetometers, all baggage, 100 percent, is screened by x-ray, hand searches, explosive sniffing dogs or other methods. All stores coming on board are screened and all personnel passengers, crew and visitors are thoroughly identified and vetted before boarding. Passenger lists with pertinent information are provided to the Coast Guard, Customs and INS at least 96 hours in advance of sailing for their screening. Key side terminal and waterside security, where necessary, is coordinated with the Coast Guard and other Federal, State, and local authorities. At this time I would like to applaud the support and close cooperation that our industry has received form the three Federal agencies represented here today. The benefits derived from our longstanding relationships with these agencies in responding to the events of September 11th is one of the real success stories of the last 5 months. Mr. Chairman, a lot has been accomplished since September 11th. However, our task is by no means over. Let us assure you that ICCL and its cruise line members will be at the forefront of these activities, development and implementation of technology and striving in partnership with responsible agencies to assure that cruising remains a safe and secure vacation option. Thank you, Mr. Chairman. I would be pleased to answer any questions you may have. [The prepared statement of Captain Wright follows:] [GRAPHIC] [TIFF OMITTED] T4230.036 [GRAPHIC] [TIFF OMITTED] T4230.037 [GRAPHIC] [TIFF OMITTED] T4230.038 [GRAPHIC] [TIFF OMITTED] T4230.039 [GRAPHIC] [TIFF OMITTED] T4230.040 [GRAPHIC] [TIFF OMITTED] T4230.041 [GRAPHIC] [TIFF OMITTED] T4230.042 [GRAPHIC] [TIFF OMITTED] T4230.043 [GRAPHIC] [TIFF OMITTED] T4230.044 Mr. Souder. Thank you very much. Mr. Cisneros, you get to bat clean-up. Mr. Cisneros. Good afternoon, Chairman Souder, Representative Millender-McDonald. It is a pleasure for me to be here and speak on behalf of the Los Angeles Area Chamber of Commerce, where I serve as the International Trade Manager. We are the largest Chamber in the Los Angeles region, speaking for companies who employ over 750,000 individuals. First off, I would like to mention that we are in awe and admiration of the diligence and hard work that we have witnessed in the southern California international trade community. They have strived to efficiently balance two very important issues, which is the timely delivery of goods and the heightened security risks. And as some several speakers mentioned before me, one-third of all containers entering the United States passes through the Ports of Los Angeles-Long Beach complex. Any outgoing hub in the transportation shake here would adversely affect local economies throughout the United States. We are keenly aware that international commerce has played a dramatic role in the shaping of Los Angeles' business landscape. In fact, one out of seven jobs in California is directly related to international trade. International trade affects so many different industries in southern California that any impediment to international commerce would have a detrimental effect on all of our economies. September 11th has made all of us reevaluate everything that we do. Security and vigilance has increased. The U.S. Coast Guard took immediate action when they improved the way that they identified vessels, cargo, how they identified the ports from where these vessels are coming from, and where they are going to. Now the Coast Guard, Customs, Immigration or the FDA board all incoming ships before they actually reach their berth. The idea of all crew and passenger lists aboard cruise ships are closely scrutinized. The shipping industry has also agreed to deliver manifest and crew information 96 hours in advance to U.S. Coast Guard officials, and since September 11th, many procedures like smart examinations have been implemented rapidly and effectively, thanks to the cooperation of the Federal agencies, the steamship industry, the Marine Exchange and the harbor commissioners of both the Port of Los Angeles and Long Beach. We would like to especially acknowledge the leadership of the Captain of the Port, John Holmes, of the U.S. Coast Guard and Captain Mannie Ashmeyer of the Marine Exchange, their crew and colleagues for their fine work under these new and extreme circumstances. We are confident that they will continue to do everything humanly possible to protect us from security risks without plugging the flow of our economy. However, we must understand that these increased security risks must also be met with applied new technologies. Unless we implement new technology solutions, we will be forced to use manual processes and techniques that will delay shipment and cause a negative ripple effect in our economy. We need to purchase smart technology like the gamma machines that use X-rays to examine the hull of vessels and help pinpoint suspicious cargo efficiently. Currently we only have two such machines. And at the cost of $1 million each, we urge Congress to help offset the increased cost of securing our Nation's busiest seaport as we use technology to protect our home front. We believe this is a national problem with national solutions. Much like the government has developed rapid response to the risks at airports, so too must it focus on sea- based transportation. The risk that security breaches pose both to human life, cargo security and potential environmental consequences require that we be diligent in all three of these areas. The fact that we are holding these hearings today is a reflection of your interest in this, and we welcome your commitment to continue to work with our local community to find sustainable solutions to these new challenges. I am available for questions. Mr. Souder. Thank you very much. If I could start with Mr. Winter with just a--first a comment. Your comment was very interesting. I'm not arguing. New York does make sure that they get covered on their fair share. But every single State will make the argument they are underfunded. And in fact, California is not underfunded compared to the dollars that are coming in. I think much of the numbers are--in some areas you are up, and some areas you are under. I am not arguing the port question. I think you diverted a lot of yours to water. And different States are--everybody--one of the funny things that we have dealt with as Republicans, as we got in the highway bill, for example, California gets I think 89 cents on the dollar and argued that they weren't getting their full dollar. But that is like fourth. Everybody else was below 89. The problem is the Federal Government takes off of everybody. That is why some of us believe that we ought to take less in at the Federal level and leave it at the State. But there is no question that you made an interesting point about historic use of resources not adjusting to contemporary conditions; in other words, when there is movement and growth in one area and there are certain categories where is it very difficult. My bet is, and I wanted to ask you this question, that it isn't the business community that is necessarily resisting the background checks. Mr. Winter. No, I don't think it is the business community. The business---- Mr. Souder. So why isn't it being done? Is it because of the unions oppose it? Mr. Winter. Historical baggage there, should we say, and that goes back to some of the waterfront practices during the McCarthy era and some resistance by laborers on the West Coast and some of the ports in general back--there were some witch hunts and there were some concerns that they were just unnecessary intrusions into the background of people. Mr. Souder. Because the illustration that I was going to use, because clearly this is a California political problem, it makes eminent sense that--particularly as--one of the people when I was a staffer in the Senate who drove the drug testing for transportation, I carried the workplace bill that helped fund small businesses, in particular, how to set up drug testing, which also would have to include some treatment type of proposals or it would never be held up in court, for one thing, and equality of management and labor. But those type of things seem very logical. I also don't believe that either of the ports or any official organization of any type here is prohibited from doing it. What seems to be being asked is for the Federal Government to mandate it because there is not the ability to execute it here at the local level. And the corollary I wanted to make is, it is a similar political problem in how to downsize the Port of Philadelphia or Connecticut or New York, or places because you have the same difficulty in the historic structure that views it as a job threat. It is one of the difficulties of when things become consolidated in government of the ability to move, or when there are large institutions. So hopefully we can gradually over time catch up some of those balances. Maybe if there is additional security threats we can move toward more background checks, but my bet is that politically both of those things, while good sounding ideas, are difficult to move ahead. And I wanted to comment on some of the complexity and some of the numbers that you hear thrown around. In fact, often one State gets one thing and one State gets another. In Indiana we lose in a lot of other categories, but we do OK on agriculture. There are some countervailing things. I also really appreciated your comments on risk assessment. You know, I already heard both of us talk some about that. And this has been an emotional reaction. But one message, in talking with Mr. Bonner yesterday, because apparently he is going to be giving a speech here Monday to many in the community, and I urge each of you to take this back to the business community, we are in a political environment that is different than anything that we have been in in my lifetime, arguably Pearl Harbor was but I wasn't here yet. And that is at this point there is a zero tolerance expectation out of the general public, which is nearly impossible to execute. And with that zero tolerance, it requires us to think more and more in our budget sense of risk assessment, and you all have given us some good suggestions about how to do that. You have had to do it in your businesses already, and we have to do that. But you need to understand a fundamental thing, that this is different than what you would do in the private sector, in the public arena, because you would make a more logical dollar risk assessment and figure there is going to be a certain number of losses. We are in a zero tolerance situation. If anything happens in any port in the United States, it will be automatic almost shutdown of the commerce because--same thing at the airports. Same thing if they hit an amusement park. OK. We gave you guys in government 6 months and you still didn't protect us. And that is why there is going to be kind of--hopefully we can be logical and then ramp up one notch post logical. Because this isn't logical at the grass roots level. If we successfully kind of fend off some of these attacks for a period of time, perhaps we can have a more realistic discussion. But I can feel in town meetings here in January as I went through, they believe there is the one unifying legitimate function of government, and that is to protect them from external and internal attack. And a clear nonparty differentiation, nonpolitical. It has put us, when you are trying to figure out how to do your businesses in a logical way, your costs in a logical way, all of a sudden, as I mentioned, last panel, insurance rates, the companies are going to be asking you now proactively what are you doing to make yourself less of a hard target? What are you doing? It is changing our phenomena, at least in the short-term and probably somewhat over the long-term. I wanted to make some of those comments. You have given a lot of good information, and if I could ask one more specific thing of Mr. Heck following up my other question to you. When you said that if these are parent or related companies, and you said it we would be very difficult to get preclearance for any--I forget your--you said it would be--there would be problems in the supply--the related party to get a low risk importation. Are you saying that most people who ship have some affiliation somewhere with somebody who wouldn't be cooperative or it would be considered somewhat of a risk somewhere? Mr. Heck. No. I was trying to make the point that in related party transactions, the supply chain security aspect of that would noticeably be less of a risk, because in a related party transaction your parent has gotten the container and it is sealed and it is shipped to the subsidiary. So a lot lower risk than dealing with an unknown shipper shipping to someone else in this side where the U.S. import has no control. Mr. Souder. It would be almost like a regional Wal-Mart store compared to the parent Wal-Mart, maybe a little more independence, depending on the company. Well, I yield to you, Ms. Millender-McDonald, for questions. Then we will get closing. Ms. Millender-McDonald. Thank you so much, Mr. Chairman. Please, Mr. Winter, don't delay those Barbie dolls, for heaven's sake. Mr. Winter. That goes back to the related transactions. Ms. Millender-McDonald. My grandchildren will be a little floored. The first thing that I suppose--I am trying to get to the notes that I wrote here. You spoke of sound risk management approach. And I suppose you said that so that we would not have the propensity to try to examine every cargo, but those that are potential threats. Or may I ask you to expound on what you mean by sound risk management approach? Mr. Winter. I think you interpreted exactly what I meant. But I think sometimes today there is--you will see in the media and the press concerns that Customs is only looking at 1 or 2 percent of all of the containers that come in. Ms. Millender-McDonald. That is what is reflected back in Washington. Mr. Winter. Exactly, yes, and I think Customs officials will say that the 1 or 2 percent that they are looking at, they are looking at for a very good reason. Now, maybe they can go up a little higher, but then it becomes redundant. You start looking at the Barbie dolls and the Toyotas, and the things that--those are manufacturers and business people who have spent millions of dollars developing the integrity of their brand names and so forth. They are not going to allow bad things to happen, and I think the example we used like down in the maquiladoras when Senator Feinstein had some concerns, and they developed some programs there that-- where they went to these major manufacturers. They surveyed, you know, their shipping systems and watched the logistics chain from the plant to the border, and they saw that those were good sound practices that they were putting in, and there is no need then for the examination. Ms. Millender-McDonald. Irrespective of a new heightened awareness that we have now with the security, you still think that what they have is sound enough where we will not need to go through all of them? Mr. Winter. We just can't look at--the numbers are just too large. Ms. Millender-McDonald. Indeed, you are right that we cannot slow up commerce either, because people are waiting for whatever it is on the other side of this. Mr. Winter. You combine that with practicality. And I think one of the points that Dennis is trying to make, when you have Yamaha shipping to Yamaha, that is probably a poor use of resources to open up every Yamaha container and start looking at it. Ms. Millender-McDonald. Very well put and duly noted. Background checks. I will say to the chairman, we have grappled over this given the fact that there are some persons, unions who are concerned about background checks, not necessarily to have background checks, but to not use that adversely against them if in fact--if there was an arrest, this arrest was not a criminal one. And so this is what the whole notion is of the background checks and the concerns. Mr. Winter. I think you have some ideas. The word is reasonableness. That is exactly that. Our industry has kind of come to a quasi-understanding that you don't have to go back to a person's childhood, or if they had a juvenile or something arrested for smoking marijuana, say you can't have a job. Today they have a family they are raising, they are responsible citizens. That person's background is going to get cleared. Ms. Millender-McDonald. Absolutely. That is the sentiments of those whom I have spoken with. Mr. Souder. What I wonder is, clearly people change, and so one way to deal with this is the period of time, depending on when it is. But other transportation workers do in fact have drug and alcohol background checks. That is part of it. Ms. Millender-McDonald. By no means are we on the Transportation Committee stating not to have background checks, but we have got to have some reasonable provisions that we impose. I think that is what it is. Mr. Winter, the general feeling among shippers regarding the 96-hour notification requiring the Coast Guard to come aboard the ship, do you have any feelings on that whatsoever? Mr. Winter. I think it is--on the whole, most of the information our industry today provides both Customs and Coast Guard is electronic, and it is--other than a few unusual exceptions where the distance say from a foreign port to the U.S. port is very short, less than 96 hours, it is--then it gets difficult of course. But I think your ocean transits across the Pacific, for instance, providing that type of information I don't think has been a major challenge. They have it. They are used to providing it. It is just a matter of maybe sending it a few days earlier. I wouldn't be surprised if the vast majority of the companies were already sending it that early. You have to watch in that 96 hours as the ships get faster. What used to be a 15-day trip from Japan to the West Coast is now a 9 and sometimes 8-day trip. Ms. Millender-McDonald. Again, duly noted. I want Mr. Chairman to know as he returns back and certainly speaks on our behalf, that he does recognize--he recognizes that the growth here is in California. And therefore California needs more resources given that growth and given the request that is imposed here on these two ports to move cargo is just enormous. And so we have got to make sure that you recognize the necessity of California calling upon this Congress for more financial resources, Mr. Chairman. Thank you so much. Now, Mr. Royal Caribbean. You spoke of your security plan, and indeed it seems like you really do have something rather ironclad. But given the heightened security, would you be opposed to having either sea marshals, and what would be your public reaction to that, or undercover law enforcement on these cruise lines? And did you have any fewer people going aboard the cruise lines after September 11th? Captain Wright. Well, I will answer the last question first. You are speaking in terms of guests? The industry has been dramatically impacted. Our business I think was affected very much in the same way that the airline industry was affected, and partially the relationship is because of all of our guests or majority are coming through the airlines to us. But the good side of that story is it seems to be recovering nicely. We are not where we would have been had September 11th not occurred, but we are on our way. In terms of the sea marshals, we are very appreciative for the Coast Guard's efforts and their concerns in trying to provide that type of security. I would question, looking at the current loads that are on Coast Guard resources, the need to necessarily direct those sea marshals toward cruise vessels. Our crews we feel that we have--given the background checks that are in place, all of our crew members are in possession of U.S. visas issued prior to becoming crew members or boarding our ships. The controlled environment of a cruise ship, the access control that we have on and off the vessel. All of our vessels, for example, crew members and passengers alike have access cards that have electronically embedded photographs, facial photographs of the crew members and the guests, which are checked every time the crew member or guest leaves or boards the ship. So there is a whole slew of efforts that are going into maintaining a highly structured security organization on board the ship. So, again, I am stating this based on the known and limited resources that the Coast Guard is working with, that perhaps there are other merchant traders that don't have similar types of controls over their crews, that effort might be more appropriate. Ms. Millender-McDonald. And last, Mr. Chamber of Commerce. I have not--Mr. Cisneros, thank you for being here. What impact has September 11th had on tourism and travel? And what impact has it had on our local businesses? Mr. Cisneros. It has been pretty devastating. The southern California area travel and tourism industry, hotels, the convention bureaus, the trade conferences, some other--the L.A. Convention Center and others areas have suffered dramatically. I know for a fact that the hotels all over the Los Angeles area have declined at one point down to 60 percent. And those numbers, although they are getting better, it is still--it hasn't changed back to where it was at all. And so we have been very concerned. There is a lot of people being laid off. And trying to get back into a work force is a concern for the Department of Commerce. Ms. Millender-McDonald. I have a resolution that is going in, as I return back, asking people to revisit your State and all of the great things that are in your State and do the due diligence of going to hotels, staying over the weekend, and doing some things that we think that we Californians can do to help us during this time of getting back on our feet, if you will, in terms of tourism. And then we are inviting folks to come in and not be concerned about the air travel or the bus travel or rail, whatever it is coming into California, or to any other State. This is not just endemic to California, it is talking about to revisit your own State, meaning your respective State. I was late coming in because I had the great opportunity to be with a company in my district that has done breakthrough through providing a type of container now that will be in the hull of the aircraft, that will circumvent any explosive devices that would be in luggage to dismantle the plane. This is just great breakthrough. They will be coming to Washington next week, and hopefully you will come and meet with them, as I will be inviting Members of Congress to come. But this is what we are trying to do to get that type of satisfaction and the fear taken from that flying passenger as well as the ship passenger, to try to see what we can do in terms of technology. So that is a new breakthrough that is coming in. It will be for aircraft. And certainly the amount of passenger travel and tourism that we have had has come from aircraft as opposed to sea, in my opinion. I might be wrong, sir. But, nevertheless, we are trying our desperate best to get people back on planes, on ships. Mr. Royal Caribbean, my husband wants to take a cruise, and so I am going to see whether we can do this to help you out. But let me again thank this chairman for his sensitivity. I have known him to be this way. He goes outside of his State to come in to see just what can be done to help us. While he is not a Californian, he is a committed Congressperson for trying to find the answer. So thank you for being here today. Mr. Souder. Thank you. I have to make sure those Yamaha parts gets to Elkhart, which is in my district, and for my son's keyboard. I wanted to ask two more brief things, one on the cruise lines, on your background checks. Would you agree that an INS background check has access to information that you in the private sector do not have in a background check, and that really the Federal Government would not want to share? Captain Wright. I would assume so, yes. I would almost want to say I would hope so. Mr. Souder. Because one of the--the reason is right now in this heightened security times, while I tend to kind of superficially agree that you are not a prime target, in actuality you have--I will just say this--what I saw this morning was a higher degree of security, and probably better clearance than at any airport. What we are striving for is to get to that level in an airport. With the one exception that we are trying to do at the airports as well, and quite frankly as a conservative Republican I have some concern that the information we are collecting on people could actually leak out and really isn't the business of the general public and needs to be kept in the Federal realm. In the area of background checks, because a lot of it is basically--I mean, the fundamental problem we are trying to deal with in the United States right now, there isn't any other way to say it, with latent cells. And what in the world is a latent cell? In other words, we are not just chasing--in the 19, 2 of those guys on September 11th had done something before. But others were interconnected. This isn't the type of information that all can find out in your background checks, only the Federal Government will have it. That is why at least for a period of time it actually gives your cruise people additional support that we are running those lists of your crew members and others with those background checks, because you wouldn't have it. It is not a lack of, well, in fact, your willingness to work with ports. Is it unfortunate that you got caught up in your weakness in our airlines system, because from what I can see here, you are way ahead. With the sea marshals you are double that. By having people watching, probably unnecessarily because you already had security on board as you come into a port, you are able to do the background checks. If they can't penetrate that, they are basically going to look for a softer target. But that is one thing that I wanted to point out, because of your ability to do a background check is different than the government's ability to do a background check. Captain Wright. We are fortunate that the government is doing it though. I think the way that it is being processed now is that all that is happening, if there should be a hit, that the government is simply indicating that is an individual that they would like to look more closely at. The reasons for that are not communicated. Mr. Souder. And then the other thing is I think that the 1 to 2 percent figure is more of a national figure from what I can tell. And believe me, just learning a little about ports is almost worse in some cases than learning nothing, because whether it is counted one container or two containers, and how to convert the 31,000 that they are going through or trying to move up to 40,000 into the units looks to me more like a third of a percent that is being checked. But what the bad guys need to know is they never know which parts are likely to get the highest risk. We are moving that up. The question is how to move that up from that even to the 1 to 2 percent level or higher. I am one who believes that--I don't know whether it is 1 percent, 2 percent. It is certainly higher than probably where it is at in Los Angeles and Long Beach. You have so much stuff going through here that you have to have a higher load than 31,000 even to get it up to the national average. But how to do that is really the question with the system, with the new radiation devices, with the equipment that people can drive through faster. We can probably look at a higher percent with more accuracy without compromising a lot of that if we do a logical ramp-up. Because our supposition in the government is--and I have been working on the terrorism issue for about 5 years in this oversight committee and around the world, and Larry Johnson and others have been in front of our committee both in closed session and open session for years looking at that--is they are going to increasingly get more sophisticated, but we are, too. And that now that we have new tools to be able to identify, it isn't necessarily a win-lose situation here if we work it, because what I call the kind of the--everything seems to a baby boomer like another repeat of Vietnam, where we are always not quite doing enough to get over the hump. In this case we may be slightly ahead of the curve if we stay at it and work together, with hopefully the least impact on commerce. Do any of you want to make a final statement before we adjourn? Mr. Heck. I would like to make one comment about this 2 percent figure. It is really important to understand that importers transmit data to Customs on virtually every line on every invoice that we ship through Customs, and that along with the manufacturer ID number of the factory, the IRS number of the importer, the country of origin of the product of every line on every invoice, that is all transmitted to Customs. That data, with the help of business analysts at Customs and their computer, that is why this ACE system is so important to make it even more efficient. That is where they come up with this 2 percent. So people may think that this 2 percent, they just throw darts at a board and they pick 2 percent and the other 98 percent go through. That is really not true. Mr. Souder. Our political problem is that system didn't work on September 11th, that we thought we did a better job of identifying risk factors, and what we found is that we didn't know them. They were moving back and forth across our border, some of them three and four times. We have been up meeting in Ottawa to try to address their questions. This has gotten beyond where we had an ability to identify the risk, And this is not unusual in international trade. The biggest narcotics--well, one of the biggest narcotics busts in Detroit were narcotics inside a load of worms. In the reporting, what looked like was going through looked like worms, not narcotics. In Vermont--that was the kind of the worm story. And the other one in Vermont, there they are looking for cheese, because that is important to their people. In other places they are looking for fish. This isn't just terrorists, but the fact is that--and then the last point is because all of the information is coming in doesn't mean that the Federal Government--that this is typically coming from the business side, this is typically what you think anyway, but that all of information coming in doesn't mean that we actually have the ability to sort it. When we are looking at those college kids who came in and-- illegally sometimes, and we don't know what university they are going to, yet the university sent it in to the INS, it doesn't get looked at because we haven't had the ability to have enough agents to go through it to track it. So the universities say, well, I don't know about all this paperwork, and some of the business goes well, so what if I kind of don't make it real clear on this manifest, because who knows whether they are going to check it anyway. And we have kind of bred that system, which all now is kind of getting a little tightened up, and we have to figure out how to tighten that up without putting you out of business. I think your fundamental point is correct. Probably we have a lot of this paperwork already in the system. By managing it better, by doing what the private sector does, this is a government that at the Social Security System we have regional computers that couldn't talk to each other and we had a company stealing us blind in four regions and we didn't know it. That was a government that still reenlists servicemen who have been--I mean, I remember working on this a number of years ago. We reenlisted rapists who were busted in one zone, and then they reenlisted in another branch of the military because we weren't sharing family information. It is expensive to get everything up to speed. We are working on terrorism. We are behind the business sector. But we are trying to catch up. We have a mandate from the American people: Stop the terrorists. We are trying to do it because they also want a good job and a good paying job. If we don't have international trade, we aren't going to have that either. And your message is today help us sort that through. You were also very specific in a number of things that are just very helpful too, and helping me understand, and as I say, it comes out in the committee print and the report, too. Anything else you want to add? Captain Wright. On behalf of the ICCL, I would like to say that we fully support the need for the nationwide ID, and to what degree that requires background checks or what type of background checks that can be done, that can be discussed, but that we have a consistent way of identifying port workers is of critical importance. An investigation was done not so many years ago in Miami, the Port of Miami. I cannot quote you the exact statistics of that investigation, but it showed a shockingly high percentage of port workers who were actually convicted. That raised great concern. Mr. Souder. It is scary. Captain Wright. These workers are at times being given access to all areas of our vessels due to loading. Ms. Millender-McDonald. Mr. Chairman, the one thing that I would like to ask Mr. Winter and Mr. Heck to do for me is to give me some type of a white paper, if you will, on those percentages that we talked about, because those of us who are on the Homeland Security tend to think, and I, until I have heard from some of you over the times I have been here, that the 1 percent is just atrocious in terms of investigating. But, when you speak of it in the realm that you have today, and others have in recent meetings I have had, it is efficiency, and efficiency is what is going to help us to identify a small percentage as opposed to those of us who thought it should be a 10 percent, 15 percent. You always think in large numbers, but not necessarily does that always cash in to efficiency and also security protection. Mr. Winter. If is it any comfort, I was speaking to the Century Plaza this week and they were sold out. So they were very optimistic. They wouldn't renegotiate some rates for May. Mr. Souder. One of things you can tell politicians too, and we complain about the 1 or 2 percent, that we often make decisions based on a national sample of 600 people. Good target sampling is a principle in marketing research. The only question here is, are we getting the right mix? That is what we are struggling with right now, because we have had our confidence shattered. Mr. Winter. Mr. Chairman, you touched on, and I tried to in my comments, the role that using the technology and new technology that is going to enable these percentages to be increased. Because I think what people have been looking for in the past is usually--people that lie about the value of their merchandise or drugs and things like that, and we are looking at a new world of what we are looking for, too. And I think in every industry where it has been challenged, we have been able to find the technology, whether it is better gamma rays, faster and so forth, that we can increase the percentage of the freight that we are looking at without being intrusive in the stream of commerce. I think that is absolutely critical. Mr. Souder. Thank you very much for coming. I thank everyone for being patient, and those who came here today to listen. And with that, our hearing stands adjourned. 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