VA Establishes Nationwide Education Information Helpline
February 8, 1999
Washington, D.C. -- The Department of Veterans Affairs (VA) has a new toll-free telephone number for veterans and dependents to get the latest information on VA education benefits.
By dialing 1-888-GI BILL 1 (1-888-442-4551), veterans, dependents, school officials, veterans service officers and others can receive education benefits information, including detailed eligibility criteria and general background on VA programs, 24 hours a day, seven days a week.
VA Under Secretary for Benefits Joe Thompson said, "VA is committed to providing the nation's veterans with the very best in customer service. This automated help line will provide accessible and efficient information about these popular VA services and programs."
Veterans, reservists and National Guard members receiving education benefits under the Montgomery GI Bill may also obtain detailed information on their personal benefits account through the new automated system. Callers can get specific questions answered by education case managers during regular business hours.
Education benefits information is also available on the VA's Home Page on the Internet at www.va.gov/education. Through the education program web site, veterans can e-mail questions and VA program experts will respond.
Veterans and dependents seeking information on all VA benefits programs can call the department's general toll-free number, 1-800-827-1000, which will connect them to the nearest VA Regional Office.