ATO Service Unit - Service Center
Air Traffic Organization - Service Center
The Service Center provides support services to the Directors of Operation and their service units in three service center locations; Atlanta, Fort Worth and Seattle. The three Service Center Directors are:
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Felix Enriquez |
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Gus Nezer Central Service Center Director 817-222-4013 |
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Mark Reeves Western Service Center Director 425-203-4000 |
The role of the Service Center is to provide shared services which promote standardization of processes, efficiency and effectiveness which achieve results for the service units; En Route, Technical Operations, Terminal, and System Operations. The shared services model brings people together with similar expertise, allows sharing of ideas, collaboration to improve processes and enhances communication and sharing of resources. The Service Center is also an ATO contact point for other FAA organizations.
Each Service Center is comprised of five groups, Administrative Services, Business Services, Planning and Requirements, Operations Support, and Safety Assurance. Please see the brochures listed below for more information regarding each group across the three Service Center locations. Also included are current functional directories.
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Service Center Brochures and Functional List
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| Group Brochures and Functional Directories |
Western |
Central |
Eastern |
| Service Center |  |
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| Administrative Services | |
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| Business Services | |
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| Planning and Requirements | |
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| Safety Assurance | |
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| Operations Support | |
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| Functional Directory | |
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Click on PDF logo above to view document.
