Free products are not returnable. If you ordered a free product and it does not meet your expectations, tell us why by sending an e-mail to renita.hamlet@dot.gov.
For-fee Products
For-fee products are returnable. If you ordered a for-fee product and it does not meet your expectations, send it back to us for a refund or exchange. If you have any questions, contact us at renita.hamlet@dot.gov.
