Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
SE0436 | Skilled Nursing Facility Consolidated Billing and Preventive/Screening Services | N/A | JA0436 |
SE0434 | Skilled Nursing Facility Consolidated Billing and Erythropoietin (EPO, Epoetin Alfa) and Darbepoetin Alfa (Aranesp) | N/A | JA0434 |
SE0431 | Skilled Nursing Facility Consolidated Billing | N/A | N/A |
R183CP | Skilled Nursing Facility (SNF) Consolidated Billing: Services Furnished Under an "Arrangement" With an Outside Entity | 3248 | N/A |
R412CP | Skilled Nursing Facility (SNF) Consolidated Billing Service Furnished under an Arrangement with an Outside Entity | 3592 | JA3592 |
R118OTN | Shared Systems Maintainers Hours for Resolution of Problems Detected as a Result of Implementation of Change Request 2525 and Change Request 2527 | 3536 | N/A |
R257CP | Shared Systems Changes for Medicare Part B Drugs for ESRD Independent Dialysis Facilities | 3332 | N/A |
R55OTN | Shared System Maintainer Hours for Resolution of Problems Detected During HIPAA Transaction Release Testing | 3067 | N/A |
R119OTN | Shared System Maintainer Hours for Resolution of Problems Detected During Health Insurance Portability and Accountability Act (HIPAA) Transaction Release Testing | 3495 | N/A |
R76OTN | Shared System Maintainer Hours for Resolution of Problems Detected During Health Insurance Portability and Accountability Act (HIPAA) Transaction Release Testing | 3178 | N/A |