Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
R130aCP | Chapter 32, Billing Instructions for Special Services | 2323 | N/A |
R130CP | Chapter 32, Billing Instructions for Special Services | 2323 | N/A |
R130OTN | Development of a Coordination of Benefits Agreement (COBA) Auxiliary File and Modification of the Health Insurance Portability and Accountability Act (HIPAA) 837 Coordination of Benefits (COB) Flat File and National Council for Prescription Drug Programs (NCPDP) File | 3614 | N/A |
R131CP | New Payment Allowance Percentages for DMERC Drugs | 3153 | N/A |
R131OTN | Coverage of Routine Costs of Clinical Trials Involving Investigational Device Exemption (IDE) Category A Devices | 3548 | N/A |
R132CP | April 2004 Update of the Hospital Outpatient Prospective Payment System | 3154 | N/A |
R133CP | Billing NonCovered Charges to Fiscal Intermediaries - Summary and New Instructions - Clarification | 3115 | N/A |
R133OTN | Shared System Maintainer Hours for Resolution of Problems Detected as a Result of Implementation of Change Request 2525 and Change Request 2527 | 3603 | N/A |
R134CP | Instructions for Downloading the Medicare Zip Code File. | 3198 | N/A |
R135CP | Purchased Diagnostic Test - Carriers | 1658 | N/A |