Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search

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Transmittal #	Subject	CR #	Job Aid #
SE0454	Information and Education Resources for Medicare Providers, Suppliers, and Physicians	N/A	N/A
SE0457	MMA - Medicare-Approved Drug Discount Cards and Transitional Assistance Program: A Summary of New Initiative of Interest to Physicians and Other Health Care Professionals	N/A	N/A
SE0458_1	MMA - Medicare-Approved Drug Discount Cards and Transitional Assistance Program: A Summary of New Initiative of Interest to Pharmacists and Pharmacy Professionals	N/A	N/A
SE0459	Clarification of Medicare's Transfer Policy Under the Inpatient Prospective Payment System (IPPS)	N/A	N/A
SE0461	Inappropriate Access to or Use of Electronic Data Interchange (EDI) Transaction Data by Third Party Entities	N/A	N/A
SE0462	MMA - Drug Administration Coding Changes and Reimbursement	N/A	N/A

Data Last Updated : 01/16/2009
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