Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
R261OTN | Institutional Value Code Changes | 5411 | JA5411 |
R188PI | Accrediation Quality Standards for Suppliers of Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) | 5415 | N/A |
R196PI | Medical Review of Skilled Nursing Facility (SNF) Claims Using the MDS QC System Software | 5418 | N/A |
R260OTN | Enhance MCS to Avoid Duplicate Payments When a Full Claim Adjustment is Performed. This CR rescinds and fully replaces CR 3878. | 5424 | JA5424 |
R1155CP | January 2007 Outpatient Prospective Payment System (OPPS) Outpatient Code Editor (OCE) Specifications Version 8.0 | 5425 | JA5425 |
R66BP | Services Not Provided Within United States | 5427 | N/A |
R116FM | Chapter 7, Internal Control Requirements Update | 5429 | N/A |
R117FM | Chapter 7, Internal Control Requirements Update | 5429 | N/A |
R1153CP | Claim Status Category Code and Claim Status Code Update | 5430 | N/A |
R1149CP | Revision of Chapter 31 Eligibility Rules of Behavior | 5431 | N/A |