Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
R197PI | Revise the VIPS Medicare System (VMS) and Medicare Contractor System (MCS) to Expand Files to Include a National Provider Identifier (NPI) for Each Legacy Provider Identifier | 5044 | N/A |
R201PI | Revise the Fiscal Intermediary Shared System (FISS) to Expand Files to Include a National Provider Identifier (NPI) for Each Legacy Provider Identifier | 5043 | N/A |
R224PI | Revise the Fiscal Intermediary Shared System (FISS) to Expand Files to Include a National Provider Identifier (NPI) for Each Legacy Provider Identifier | 5043 | N/A |
R1313CP | Response to Competitive Acquisition for Part B Drugs and Biologicals (CAP) Claims When the Common Working File (CWF) 69XD Error Code is Received | 5658 | JA5658 |
R79BP | Requirements for Ordering and Following Orders for Diagnostic Tests | 5743 | N/A |
SE0736 | Required Use of Tamper-Resistant Prescription Pads for Outpatient Drugs Prescribed to Medicaid Recipients on or After October 1, 2007 | N/A | N/A |
R114FM | Reporting Requirements for Crossover Claims Transmitted to the Coordination of Benefits Contractor (COBC) under the Coordination of Benefits Agreement (COBA) Process | 5444 | N/A |
R1372CP | Reporting of Additional Data to Describe Services on Hospice Claims | 5567 | N/A |
R1397CP | Reporting of Additional Data to Describe Services on Hospice Claims | 5567 | N/A |
R1304CP | Reporting of Additional Data to Describe Services on Hospice Claims | 5567 | JA5567 |