Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
R1332CP | Transitioning the Mandatory Medigap (Claim-Based) Crossover Process to the Coordination of Benefits Contractor (COBC) | 5601 | N/A |
R1242CP | Transitioning the Mandatory Medigap ("";Claim-Based"";) Crossover Process to the Coordination of Benefits Contractor (COBC) | 5601 | JA5601 |
R13P232 | To reflect further clarification to existing instructions and incorporates | N/A | N/A |
R1312CP | Timeliness Standards for Processing Other-Than-Clean Claims | 5513 | JA5513 |
R1173CP | Timeliness Standards for Processing Other-Than-Clean Claims | 5355 | JA5355 |
R433PR1 | This transmittal updates Chapter 1 | N/A | N/A |
R1231CP | The Use of Benefit's Exhaust (BE) Day as the Day of Discharge for Payment Purposes for the Inpatient Psychiatric Facility Prospective Payment System (IPF PPS) and Clarification of Discharge for Long Term Care Hospitals (LTCH) and the Allowance of No-Pay Benefits Exhaust Bills (TOB 110) | 5474 | N/A |
R1396CP | The Supplemental Security Income (SSI)/Medicare Beneficiary Data for Fiscal Year (FY) 2006 for Inpatient Prospective Payment System (IPPS) Hospitals, Inpatient Rehabilitation Facilities (IRFs), and Long Term Care Hospitals (LTCHs) | 5846 | N/A |
SE0680 | The New HHS National Clearinghouse for Long-Term Care Information Website | N/A | JA0680 |
SE0733 | The 2007 Medicare Contractor Provider Satisfaction Survey (MCPSS) Shows Positive Results for Medicare's Fee-for-Service Contractors | N/A | JA0733 |