United States Department of Veterans Affairs
United States Department of Veterans Affairs

VAMC St. Louis, Missouri

Customer Service

 

The St. Louis MO VA Medical Center strives to always provide the highest quality of care to the veterans of our nation. We recognize there may be times when a patient or family member has an issue which requires our attention. The best time to let us know of any concern or question is at the time it happens so we can resolve it as quickly as possible.

Veterans Benefits Counselor

A veterans benefits counselor from the Veterans Benefits Administration is assigned to the medical center to assist you in matters concerning VA benefits such as compensation, pension, government insurance, education, GI loans, vocational rehabilitation, etc.

John Cochran Division, Building 1, Room A188
7:30am to 1:30pm Wednesdays, Thursdays, and Fridays
(314) 652-4100 extension 53813

Patient Representatives

The St. Louis VAMC has on staff highly-skilled patient representatives who are eager to help you with your concerns in a timely manner. The Patient Representatives:

  • serve as liaisons between patients and the medical center
  • act on the patient's behalf
  • help patients understand their rights and responsibilities

Our patient representatives telephone numbers are located on the right hand side of this page.

Veteran Service Organizations

Several veteran service organizations have offices located at the John Cochran Division of the St. Louis VA Medical Center. VSO offices are located on the 3rd Floor, Room A339. Representatives are available 7:00am to 2:30pm, Monday thru Friday.

American Legion Service Officer: (314) 652-4100 ext. 54141
Amvets Service Officer: (314) 652-4100 ext. 54140
Disabled American Veterans Officer: (314) 289-6443
Veterans of Foreign Wars: (314) 289-6382

The Military Order of the Purple Heart is located at the Jefferson Barracks Division: (314) 652-4100 ext. 66421 or 6370

The Paralyzed Veterans of American has a representative located at the VA Veterans Benefits Administration Regional Office at (314) 552-9887.


Patient Information

Patient Information
Eligibility
Make, Change, or Cancel an Appointment
Advance Directives
Patient Education
Customer Service
Discharge
Billing and Insurance
Release of Information
Patient Rights and Responsibilities
 

Patient Representatives

John Cochran Division
Room A175 Bldg 1

Dorothy Adams
(314) 289-6373

Kristin Witt
(314) 289-7022

Michael Raymond
(314) 289-7051

Curtis Cornell
314-652-4100
ext. 55096

Jefferson Barracks Division
Room C104 Bldg 1

Cindy Corkery
(314) 894-5712