training : web-based : communication skills : handling workplace conflicts

HANDLING WORKPLACE CONFLICTS

Presents information and provides practical skills training to effectively resolve work place conflict. (60 minutes)

Requirements: You must have a computer with internet access and an internet browser such as Internet Explorer. You must also have Flash 8 Player installed on your computer to watch the videos. Click on the "Flash" link on the left navigation bar to install the player, if necessary. If you have trouble viewing any of these video trainings, contact us for alternate viewing options at diabetesprogram@ihs.gov.

Click on the "Play" button below to begin the training.

Course Information – Includes objectives and continuing education credits. (PDF - 76 KB)

Presentation Handout – Print before you start the training. (PDF - 78 KB)

Discussion Guide – Intended for group education. (PDF - 44 KB)