training : web-based : communication skills : building relationships with clients

BUILDING RELATIONSHIPS WITH CLIENTS

Presents information and provides the opportunity to practice effective communication strategies with clients. (60 minutes)

Requirements: You must have a computer with internet access and an internet browser such as Internet Explorer. You must also have Flash 8 Player installed on your computer to watch the videos. Click on the "Flash" link on the left navigation bar to install the player, if necessary. If you have trouble viewing any of these video trainings, contact us for alternate viewing options at diabetesprogram@ihs.gov.

Click on the "Play" button below to begin the training.

Course Information – Includes objectives and continuing education credits. (PDF - 76 KB)

Presentation Handout – Print before you start the training. (PDF - 90 KB)

Discussion Guide – Intended for group education. (PDF - 51 KB)