Contacting a Patient
If you come to visit a patient, please see our maps for directions and information about parking. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is as follows for the appropriate division:
Patient Name & Ward Number
VA Medical Center
John Cochran Division
915 North Grand Blvd.
St. Louis, MO 63106
Patient Name & Ward Number
VA Medical Center
Jefferson Barracks Division
#1 Jefferson Barracks Dr.
St. Louis, MO 63125
Please be sure to include the patient's full name and ward number.
For the location of an inpatient or their phone number, dial the Medical Center at 314-652-4100 (or 1-800-228-5459), and press 0 for the operator. Patient rooms may also be dialed direct by dialing 286 + the room number for a patient at the John Cochran Division or dialing 416 + the room number for a patient at the Jefferson Barracks Division.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.
After hours please call 1-800-574-8387 extension 54555 from 4:00pm to 8:00am Monday thru Friday / Weekends and Holidays. Click here for More Information
During normal business hours of 8:00am to 4:30pm Monday thru Friday please contact your Primary Care Team by calling the St. Louis VA Medical Center at (314) 652-4100 and then selecting option 1 and then option 3.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Contact Your RN Case Manager
If you are also seeing a non-VA physician for your health care needs this page will provide important contact information for you and your non-VA physician. This page is intended to provide information to your non-VA physician to assist him or her in co-ordinating your care through the St. Louis VA Medical Center. Contact information for St. Louis VAMC RN Case Managers.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (314) 289-6408 John Cochran Division.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at 314-289-6393 or 314-289-6530.
Webmaster
To report problems with this website, please contact the Webmaster.
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