Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA New Jersey Health Care System
385 Tremont Avenue
East Orange, NJ 07018
To speak with an inpatient, dial the Medical Center at 973-676-1000 and ask the Telephone Operator to connect you to the veteran's room.
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment.
Monday through Friday 7:30 a.m. - 4:30 p.m.
1-800-315-7909
- If you would like to schedule, change, or cancel a PRIMARY CARE appointment, press 1.
- If you would like to speak with someone about your medication refills, check the status of your prescription, or speak to a pharmacist, press 2.
- If you would like to speak with a nurse or request medical information, press 3.
Evenings, Weekends, and Holidays
- Dial the VA New York/New Jersey Network Nurse Help Line at 1-800-877-6976.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call 973-676-1000, extension 3007 or 3008..
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Department at 973-676-1000, extension 1856 or 1211.
Webmaster
To report problems with this website, please contact the Webmaster.
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