Privacy and Security Notice
- The Army and Air Force Exchange Service
(AAFES) website is an unofficial Department of Defense (DoD) site,
published and maintained by AAFES with non-appropriated funds. AAFES
operates this website on behalf of all the military exchanges.
- For site security and to ensure that
this service remains available to all users, the AAFES computer system
employs software programs to monitor network traffic for identifying
unauthorized attempts to upload or change information, and otherwise
cause damage. Unauthorized attempts to upload or change information on
this service are strictly prohibited and may be punishable under
applicable federal law.
- Portions of the AAFES
website are accessible only to authorized patrons and AAFES is required
to ensure that only those with authorization can have access to these
portions of the website. When you log in you will be asked to accept a
"cookie". This cookie is temporary and will expire at the end
of your session. We collect email addresses and volunteered information
such as surveys and sweepstakes registration information from visitors
to our site. Our website also automatically recognizes your internet
service provider. We do not sell or exchange names or any other
information about our online customers with third parties. We
are committed to ensuring your privacy as a customer and will only use
this information to improve your overall Exchange Online Store shopping
experience.
- With your permission, we would like to
contact you with news about products, services and events. To
voluntarily sign up to receive our periodic email newsletter
click
here. If you change your mind and would like to be
removed from the email newsletter list, you can also Unsubscribe on
the same page.
- Except for verifying patronage
eligibility or authorized law enforcement investigations, no
other attempts are made to identify individual users or their usage
habits. Raw data logs are not used for any other purposes and are
scheduled for destruction in accordance with AAFES internal
guidelines.
- If you have any questions or comments
about the information presented here, please click
here to visit our Contact AAFES page.
Military Star Card
Privacy Notice
Privacy Act Statement
AUTHORITY: 10 U.S.C. 3013, Secretary of the Army; 10 U.S.C. 8013, Secretary
of the Air Force; Army Regulation 60-20, Army and Air Force Exchange Service
Operating Policies; and E.O. 9397 (SSN). PRINCIPAL
PURPOSE(S): To locate orders information to reply to customer inquiries or
complaints; to verify access eligibility to the website; to refund customer
remittances; and to investigate irregularities.
ROUTINE USE(S): To U.S. Postal Service in order to provide
claim and postal authorities with confirmation/certification of shipment for
customer claims for damage or lost shipments; to audit firms under contract
with AAFES to collect delinquency accounts.
The “Blanket Routine Uses” set forth at the beginning of
the Army’s Compilations of System of Records Notices apply to the system.
DISCLOSURE: Voluntary. However, failure to provide all the
requested information may result in denial of access to AAFES’ website and
failure to respond to problems. |