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Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.
We can assist you with the following —
- access to your medical records
- obtaining copies of your medical records
- requests to amend your medical records
- completion of forms for benefits, insurance, and other reasons
Release of Information staff are available to assist you Monday - Friday, 8:00 a.m. to 4:30 p.m.
How to Request Information
To request a medical record, please use one of the forms below. Complete the requested information, sign the form, and mail it to either of the following addresses —
VA Medical Center
Medical Administration Service (136D)
Release of Information
1601 SW Archer Rd.
Gainesville, FL 32608-1197
VA Medical Center
Medical Administration Service (136D)
Release of Information
619 S. Marion Ave.
Lake City, FL 32025-5808
Because forms must contain an original signature, e-mailed forms cannot be accepted.
Requests for records will take approximately 10-14 days to process.
Forms
Fees
There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed. For questions, please contact the Release of Information Office.
Changes to Medical Record
Patients have the right to request a change to their medical record if there is disagreement with information in the record. The patient must request this in writing, identifying the information that is believed to be wrong, and why it should be corrected. Please contact the Release of Information Office if you have specific questions.
Medical Records From Other VA Facilities
If you would like copies of your records located at other VA facilities, please request them from that facility. Find a VA Facility.
How To Contact Release of Information Staff
Gainesville
Toll Free: 1-800-324-8387, ext. 6046
Local: 352-374-6046
Lake City
Toll Free: 1-800-304-8387, ext. 2504
Local: 386-755-3016, ext. 2504
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