United States Department of Veterans Affairs
United States Department of Veterans Affairs

Memphis VA Medical Center

Billing and Insurance

Copayments

The US Department of Veterans Affairs has established guidelines for veterans and their copayments. Copayments may be charged for the following services —

Any copayments due should be paid upon checking out of the medical center. Copayments may be made at the Agent Cashier window, Administration building, ground floor (room CW129).

Veterans who do not make their copayments upon checking out will receive a bill at their address of record within 30 days after their stay or appointment.

If you have any questions about your copay balance, please contact our Billing Office at (901) 523-8900, ext. 7841.

Other Health Insurance

The Department of Veterans Affairs now bills private health insurance companies for care received by their enrollees. You should bring your insurance card with you for your appointment and present it during the check-in process. What's in it for me?

Medicare/Medicaid

The Department of Veterans Affairs does not bill Medicare or Medicaid at this time. You may, however, wish to review information for veterans about the new Medicare prescription drug benefits.

Medicare Part D

Medicare Part D Prescription Drug Coverage is wholly voluntary on the part of the participant. Each individual must decide whether to participate based on his or her own circumstance.

  • VA prescription drug coverage will not change based on your decision to participate in Medicare Part D.
  • VA prescription coverage is considered by Medicare to be at least as good as Medicare Part D coverage.

Information for Patients

Information for Patients
Eligibility
Make, Change, or Cancel an Appointment
Hoptel
Advance Directives
Patient Health Education
Reporting Safety or Quality Care Issues
Customer Service
Discharge
Billing and Insurance
Release of Information