Contact the National Archives and Records Administration

Contact Us

The National Archives welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.

Find What You're Looking For

Before you contact us, please see if your question is answered here:

To Protect Your Privacy:

  • Please do not use e-mail to send us sensitive information (such as your credit card or Social Security numbers).
  • E-mail could be intercepted by a third party during transmission; we cannot guarantee its security while in transit.

* Please see our Privacy Policy


Contact Us Online

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Send Us Mail

Please address your stamped envelope to:

The National Archives and Records Administration
8601 Adelphi Road
College Park, MD 20740-6001


Telephone Us

 Please call us toll free at:

1-866-272-6272
or
  1-86-NARA-NARA

 TDD lines:

College Park, MD:   301-837-0482

 To send us a fax, please call:

301-837-0483


Status of Orders

 You can check the status of your reproduction order by entering your order number online.

  • Orders placed on NATF Forms 81 through 86 are generally completed in approximately 8 weeks from the time we receive them.

  • Orders placed on NATF Form 85, for full pension files, generally take 12-16 weeks due to the large size of the files.

  • You should receive a response to your order for publications within 3-4 weeks.

If you have not received a response to your order within the stated times, please send us an e-mail or call us:

Please provide the following information:

  • your name and postal mailing address
  • the order number (preprinted on the NATF Forms 81 through 86), if applicable
  • a daytime phone number, if you wish to be called

Comment on Draft Policy

To comment on National Archives proposed rules (regulations), records schedule notices, and other draft guidance, please see:

 Opportunities for Public Comment


Inspector General

To report suspected incidents of waste, fraud, or mismanagement, please contact:

 National Archives' Inspector General Hotline

The U.S. National Archives and Records Administration
8601 Adelphi Road, College Park, MD 20740-6001
Telephone: 1-86-NARA-NARA or 1-866-272-6272