Frequently Asked Questions

Visit the IRIS web site for a comprehensive list of Frequently Asked Questions (FAQs).

IRIS: In the interest of providing good customer service, VA is striving for consistency in the method of receipt, routing, tracking, and responding to electronic mail requests. The preferred method of electronic communication for VHA with its constituents is through the use of Inquiry Routing and Information System (IRIS). IRIS is a Secure Socket Layer (SSL) enabling an encrypted connection between the you and VA.

Point of Contact: VHAHOU Public Affairs