Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Call 212-686-7500 x3828 for primary care clinic hours. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours.

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA NY Harbor Healthcare System
Manhattan Campus
423 East 23 Street
New York, NY 10010

For the location of an inpatient or their phone number, dial the Medical Center at 212-686-7500.

Telephone Care

Please contact our toll free Network 3 Nurses HelpLine at 1-800-877-6976 if you are sick and wish to speak to a nurse, to verify an appointment, for medical advice or to get answers to questions about your medication.

24 hours per day - 7 days per week

• Within the Manhattan metro area: 1-800-877-6976
• Outside of the Manhattan calling area: 1-800-877-6976

Evenings and Weekends

• Dial the Network 3 Nurses HelpLine at 1-800-877-6976

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 212-686-7500.

Release of Information

If you need to get information from your medical records, please call 212-686-7500 and ask for our Release of Medical Record Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs Office at 718-630-2804 or 212-686-7500 x3670.

Webmaster

To report problems with this web site, please contact the Webmaster.