Help - System Requirements

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Following information is available for this topic. To view all topics click on 'View All Topics' link above. If your question is still not answered, contact HRSA Call Center at 877-Go4-HRSA (877-464-4772);301-998-7373 or email CallCenter@HRSA.GOV or click on the questions/comments link above.

What are the system requirements for using this system on PC?

HRSA EHBs can be accessed over the Internet using Internet Explorer (IE) v5.0 and above and Netscape 4.72 and above.

IE 6.0 and above is the recommended browser.

What are the system requirements for using this system on a Macintosh computer?

Mac users are requested to download the latest version of Netscape for their OS version. It is recommended that Safari v1.2.4 and above or Netscape v7.2 and above be used.

Note that Internet Explorer (IE) for Mac has known issues with SSL and Microsoft is no longer supporting IE for Mac. HRSA EHBs do not work on IE for Mac.

What other software is required?

The consent form for background and credential screening is currently available in Microsoft Word. If you do not have a copy of Microsoft Word, you can download Microsoft Word Viewer from Microsoft's website.