Women’s Satisfaction with Experiences Related to Health Plans,* by Race/Ethnicity, 2006
| Race/Ethnicity | Percent of Women | ||
|---|---|---|---|
| Satisfied | Unsatisfied | ||
| Total | 40.7% | 59.3% | |
| Non-Hispanic White | 42.9% | 57.1% | |
| Non-Hispanic Black | 34.5% | 65.5% | |
| Hispanic | 36.3% | 63.7% | |
| Asian | 46.5% | 53.5% | |
| Non-Hispanic Other Races** | 40.3% | 59.7% | |
*Based on questions related to respondents’ experiences with their health plans in the past 6 (Medicaid respondents) or 12 months (commercial health plan respondents).↑
**Includes American Indian/Alaska Natives, all other races not specified, and multiple races.↑
Source: U.S. Agency for Healthcare Research and Quality, Consumer Assessment of Healthcare Providers and Systems (CAHPS®), 2006. The CAHPS® data used in this analysis were provided by the National CAHPS® Benchmarking Database (NCBD). The NCBD is funded by the U.S. Agency for Healthcare Research and Quality and administered by Westat under Contract No. 290-01-0003. Analysis conducted by the Maternal and Child Health Information Resource Center.
