Question:

What should I do if I mailed the application documents but the FEMA representative said they are not in my file?


Answer:

Because of the record number of storms this fall, many of FEMA’s mail-related processes are backlogged. We sincerely apologize for any inconvenience or concern this has caused. These problems are being solved and we are confident that the documents will be in your file soon. Please remember that, when you mail or fax documents to FEMA, it is very important to include ` your name, your social security number, the disaster number and your registration ID number on all paperwork. This will speed handling and assure that the documents are placed in the correct file. The numbers can be found on the cover page that is included with all FEMA correspondence in the upper left hand corner of any letter FEMA sends you.


Last Updated: 2007-01-04 15:01:43.0

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