Veterans Affairs banner with U.S. FlagVeterans Affairs banner with U.S. Flag

Home Loan Guaranty Services

Property Management and Miscellaneous
Frequently Asked Questions

Questions about VA-owned homes for sale, etc.

Q: How do I find out how to purchase a VA-owned property?

A: Countrywide Home Loans (Countrywide) is VA's service provider who lists and sells VA-acquired property.  You may view the website at http://va.reotrans.com or contact a local real estate broker in the area where you wish to live.

Q: Where can I find lists of VA homes available for sale?

A: You may view the web site at http://va.reotrans.com. Input the criteria of your choice to create a list of properties in the area which you wish to live.

Q: How do I receive answers to questions that I might have?

A: When you have your list, select view to see details of the property.  You may then email questions directly to the listing agent that is managing the property.  You may also contact the real estate broker of your choice.

Q: Do I have to be a veteran to purchase a VA-owned property?

A: No, all VA properties are available for sale to both veterans and non-veterans.

Q: Will VA finance the purchase of a VA-owned property?

A: Yes, in the near future.  When vendee financing (i.e., seller-financing) resumes it will be available for most, but not all, property sales.  Vendee financing offers very reasonable down payment requirements, and the interest rate is established by VA based on market conditions.  Any prospective purchaser who requests VA financing to purchase a VA-owned property must have sufficient income to meet the loan payments, maintain the property and pay all taxes, insurance, utilities and other obligations, as well as be an acceptable credit risk.  The purchaser must also have enough funds remaining for family support.

Q: How do I become a Selling Broker?

A: Interested listing brokers may contact Countrywide at rembrokercommunication@countrywide.com for information on selling VA-acquired properties.

Additional Contact Information:

Countrywide Home Loans Customer Service
Telephone number:  1-866-781-0029
Hours: 8:00am - 5:00pm CST

Department of Veterans Affairs
Property Management (263)
810 Vermont Avenue, N.W.
Washington, DC 20420

Department of Veterans Affairs
Property Management Oversight Unit
3401 West End Avenue, Suite 760W
Nashville, TN 37203
General Fax: 215-713-9481
nashpm.vbaco@va.gov