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What VA Does after It Receives Your Claim
After VA receives your Application for Compensation, it
sends you a letter. The letter explains what VA needs in order to help grant
your claim. It states how VA assists in getting records to support your claim.
The letter may include forms for you to complete, such as medical releases.
They help VA obtain pertinent medical records from your doctor or hospital. You
should try to complete and return all forms VA sends within a month. Your claim
can often be processed more quickly if you send a copy of your own medical
records.
What Records VA Obtains to Support Your Claim
VA then attempts to get all the records relevant to your claimed
medical conditions from the military, private hospitals or doctors, or any
other place you tell us. The person who decides your claim (called a Rating
Veterans Service Representative) may order a medical examination. This
examination is free of charge. It is extremely important that you report for
your examination at the scheduled time to avoid delaying your claim.
What to Expect during the Medical Examination
You should expect the examiner performing your medical examination
to evaluate the condition(s) listed on your claim for benefits. Depending on
the number and type of disabilities claimed, the length of the examination will
vary. Psychiatric examination or that for multiple disabilities requires more
time to evaluate. The examiner may ask more questions about your disability's
history, review pertinent medical records, or order additional testing or
examinations, if necessary. The examination will not include any form of
treatment for disabilities or acute illnesses. Unless additional
information, tests, or evaluations are needed, the completed evaluation will be
documented and forwarded to the VA Regional Office for processing.
What VA Does after Obtaining Your Records
After the Rating Veterans Service Representative has attempted to
secure all the records (or evidence) required by law (including the report of
any examinations), he/she reviews your file and makes a decision on the claim
according to the law and the particular facts in your case. In the rating
decision, the Rating Veterans Service Representative lists the evidence, the
decision, and the reasons for it. VA then sends the decision with a cover
letter. If benefits are granted, the letter provides the monthly payment amount
and the effective date. Payments usually begin soon after you receive the
letter (see Disability
Award Attachment Information). However, if benefits are not granted and you
think the decision was in error, or if you think the percentage evaluation or
effective date is wrong, you may appeal (see
Understanding the Appeals
Process (*pdf format)).
Getting Started
VONAPP -- fill
out a disability compensation claim online.
Alternatively, you may print and mail-in
Form 21-526 or call
VA at 1-800-827-1000 to ask to have the form mailed to you.
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this form, click here for
information concerning downloading a free copy.]
Other Resources, Reference and Links
Veterans Service
Organizations -- Veteran advocacy groups that are recognized for purposes
of claims representation have trained staff members to assist you in the
preparation and pursuit of your claim.
Rate Tables --
Quick review of payment levels at various levels of disability.
Benefits Booklet -- A
download with more than 100 pages of detail about a variety of benefits
available to veterans.
Online Glossary
of Benefit Information -- provides definitions and links to more
information about various benefits and circumstances.