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1-866-TELL-FAA

Have a question?
Check our Frequently Asked Questions (FAQs). If you still can't find an answer, you will be able to ask a question with our convenient on-line form. Our FAQ database contains answers to many questions asked most often by the public.

• Check our Frequently Asked Questions

Call FAA toll-free 24 hours a day to:

• Ask questions about FAA-monitored consumer issues (Consumer Hotline).
• Report specific violations (Hazardous Materials).
• Report information relating to air carrier safety or participate in other protection activities (aviation industry employees only). Report to Aviation
• Report Aviation Safety Issues (you may also email your concern for the issues listed below only).
  • Maintenance improprieties
  • Aircraft incidents
  • Suspected Unapproved Parts
  • Federal Aviation Regulation (FAR) violations

Office of Inspector General Complaint Hotline

• Report allegations of fraud, waste, abuse, or mismanagement in U.S. Department of Transportation (DOT) programs or operations

Flight Standards District Offices (FSDO)

Contact your local FSDO for information on:

• Low-flying aircraft
• Accident Reporting
• Air carrier certification and operations
• Aircraft maintenance
• Aircraft operational issues
• Aircraft permits
• Airmen certification (licensing) for pilots, mechanics, repairmen, dispatchers, and parachute riggers
• Certification and modification issues
• Enforcement of Airmen & Aircraft Regulations

Telephone Directory

If you know the name of the FAA employee you want to contact, use the:

• Telephone Directory

Transportation Security Administration

Call Transportation Security Administration toll-free (866) 289-9673 to:

• Report specific violations and concerns about security
• Visit the Transportation Security Administration Transportation Security and Baggage Screeners Concerns webpage

Aviation Consumer Protection

Call Aviation Consumer Protection at (202) 366-2220 to:

• Report a concern about airline service including:
  • Lost baggage
  • Ticketing
  • Denied boarding
• Visit the Department of Transportation Air Travel Service Problems webpage

Flight Service Stations: Send comments or complaints about weather briefings and other flight planning services provided to pilots through the Flight Service Stations, to: 9-AWA-ATO-SYSOPS-FS@faa.gov.

Learn more about the Flight Service Station Operations.

Freedom of Information Act (FOIA) Requests

• How to Make a Request
• Headquarters FOIA Office
• Region and Center FOIA Offices
• Documents and Publications

For More Information

• Accessibility Help Desk Email for Section 508 difficulties accessing this site.
• Aircraft Noise Issues
• Aviation Education Program Managers
• Find FAA Offices

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FAA Headquarters
Federal Aviation Administration
800 Independence Ave, SW
Washington, DC 20591