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Programs
Immigration Detention Facilities
2008 Performance Based Detention Standards
2000 Detention Standards
Strengthening the nation’s capacity to detain and remove criminal and other deportable aliens is a key component of the comprehensive strategy to deter illegal immigration and protect public safety. Detention and removal of illegal aliens is a priority of U.S. Immigration and Customs Enforcement (ICE). This commitment has been backed by significant resources devoted to detention and removal efforts.
DRO secures bed space in detention facilities, and monitors these facilities for compliance with National Detention Standards. The standards specify the living conditions appropriate for detainees. DRO is currently transitioning to the new ICE Performance Based National Detention Standards (PBNDS). These new standards are available here: Detention Operations Manual (Detention Standards). This manual provides uniform policies and procedures concerning the treatment of individuals detained by ICE. Detainees in ICE custody are provided with a National Detainee Handbook, available in English or Spanish. The National Detainee Handbook provides an overview of the general rules, regulations, policies and procedures that all detainees are required to follow while in ICE custody, as well as the programs and services available at all ICE facilities. Each facility also has a site-specific handbook that is a guide to the policies, rules and procedures in effect at that specific location, and addresses day-to-day concerns of ICE detainees.
For information on services relating to but not under the direct jurisdiction of U.S. Immigration and Customs Enforcement, please contact the following:
The Executive Office for Immigration Review (EOIR) is an agency within the Department of Justice (DOJ). Its primary mission is to preside over immigration cases in an attentive and timely manner. These cases involve detained aliens, criminal aliens, and aliens seeking asylum as a form of relief from removal. EOIR ensures the standards of due process and fair treatment for all parties involved.
For information about a matter in an Immigration Court administered by EOIR or informaton about each of its offices, visit EOIR's Web site at http://www.usdoj.gov/eoir/. You may also call its electronic information system at 1 (800) 898-7180.
U.S. Citizenship and Immigration Services (USCIS) is part of the Department of Homeland Security (DHS). USCIS is responsible for the administration of immigration and naturalization arbitration functions and establishing immigration services policies and priorities including ruling on immigration visa petitions, naturalization petitions, asylum and refugee applications, cases performed at the service centers and all other mediation.
You may call U.S. Citizenship and Immigration Services (USCIS) toll-free for automated information and live assistance concerning immigration services and benefits at 1 (800) 375-5283. The TTY number is: 1 (800) 767-1833. You may also visit its Web site at http://uscis.gov/graphics/index.htm where you can find out the status of your case, find out how to post a bond for an alien in detention, download forms, learn about detainee rights, learn how to file forms and more.
For information about a matter before the Board of Immigration Appeals (BIA) you may contact BIA at (703) 605-1007. Its menu of automated options includes:
- Appeals and motions;
- Transcripts and briefs;
- Board decisions and stays of deportation; and
- Change of address.
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