Websites

Improving Chronic Illness Care
A National Program of the Robert Wood Johnson Foundation that provides tools and models for high quality chronic disease care.

The Institute for Healthcare Improvement's Ideal Design of Clinical Office Practice Models (IDCOP)
From the Boston-based Institute for Healthcare Improvement (www.ihi.org) comes this project to develop improved models for organizing and delivering care in a primary care office practice.

The American Academy of Family Physician's Quality Improvement Project
Offers "how to" guides for quality improvement and a variety of other quality improvement tools.

Texas Department of Health Diabetes Toolkit
Provides a wealth of information for providers pertaining to diabetes management as well as patient education materials.

The Agency for Healthcare Research and Quality (AHRQ)
Information on evidence-based practice guidelines and disease management.

AHRQ's Quality Tools
A clearinghouse of practical, ready-to-use tools for measuring and improving the quality of health care.

AHRQ Evidence-Based Practice Centers
Guides detailing the best available evidence for treating a variety of clinical conditions.

AHRQ's Clinical Practice Guidelines
Links to the National Guidelines Clearinghouse and other guidelines disseminated by the Agency for Healthcare Research and Quality

Books and Reports

The Institute of Medicine. "Crossing the Quality Chasm: A New Health System for the 21st Century." Washington, DC: National Academy Press. 2001. Available online at http://www.iom.edu

The National Advisory Committee on Rural Health and Human Services. "Health Care Quality: The Rural Context." April 2003. Available from http://ruralcommittee.hrsa.gov/nacpubs.htm

Peer Reviewed Journal Articles

Berwick, D. "A User's Manual for the IOM's 'Quality Chasm' Report." Health Affairs. May/June 2002; 21(3):80-90

Bodenheimer T, Wagner E, Grumbach K. "Improving Primary Care for Patients with Chronic Illness." JAMA. Oct 9, 2002; 288(14):1775-1779.

Bodenheimer T, Wagner E, Grumbach K. "Improving Primary Care for Patients with Chronic Illness: The Chronic Care Model, Part 2." JAMA. Oct 16, 2002; 288(15):1909-1913.

Calico F, Dillard C, Moscovice I, Wakefield M. "A Framework and Action Agenda for Quality Improvement in Rural Health Care." The Journal of Rural Health. Summer 2003; 19(3):226-232

Daniel D, Norman J, Davis C, Et al. "Case Studies from Two Collaboratives on Diabetes in Washington State." Joint Commission Journal on Quality and Safety. Feb 2004; 30(2):103-108

"The Future of Family Medicine: A Collaborative Project of the Family Medicine Community." Annals of Family Medicine. March/April 2004; 2(1):S3-S32

Gilbody S, Whitty P, Grimshaw J, Thomas R. "Educational and Organizational Interventions to Improve the Management of Depression in Primary Care: A Systematic Review." JAMA. June 18, 2003; 289(23):3145-3151.

Grol R. "Improving the Quality of Medical Care: Building Bridges Among Professional Pride, Payer Profit, and Patient Satisfaction." JAMA. Nov 28, 2001; 286(20):2578-2585.

Kiefe C, Allison J, Williams O, Et al. "Improving Quality Improvements Using Achievable Benchmarks for Physician Feedbacks: A Randomized Controlled Trial." JAMA. June 13, 2001; 285(22):2871-2879.

Moscovice I, Rosenblatt R. "Quality of Care Challenges for Rural Health." The Journal of Rural Health. Spring 2000; 16(20):168-176.

Wagner EH, Austin BT, Davis C, et al. "Improving Chronic Illness Care: Translating Evidence Into Action." Health Affairs. Nov/Dec 2001; 20(6):64-78.