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Health Literacy

Free On-Line Training

Unified Health Communication 101: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency is a free on-line learning experience that will help you

  • improve your patient communication skills
  • increase your awareness and knowledge of the three main factors that affect your communication with patients: health literacy, cultural competency and low English proficiency
  • implement patient-centered communication practices that demonstrate cultural competency and appropriately address patients with limited health literacy and low English proficiency

You may choose to take the course for credit (CEU/CE, CHES, CME, CNE) or not for credit.

The course has five modules and is estimated to take a total of 5 hours to complete. You may complete the course at your own pace.

To Take the Course

  1. Register with TRAIN, the distance-learning resource for public health professionals sponsored by the Public Health Foundation with support from HRSA. (If you have already registered with TRAIN, you can just sign on at the Member Login and proceed to Step 2).
    • From the left column, select your location and click "Create Account"
    • Follow the instructions to create your TRAIN account
  2. Select the course, Unified Health Communication: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency.
    • Select "Course Search" from the buttons at the top of the page
    • Select "By Course ID" from the left column
    • Enter 1010510 to take the course for credit OR enter 1010508 to take the course for no credit
  3. Select the "Registration" tab
    • Select your credit type and organization (or no credit)
    • Click "Launch" to start the course

About Literacy/Health Literacy
 

National Institute for Literacy (U.S. Government)

National Assessment of Adult Literacy (U.S. Department of Education)

Health Literacy Improvement (U.S. Department of Health & Human Services Office of Disease Prevention & Health Promotion)

Let Everyone Participate/Limited English Proficiency ( U.S. Government Interagency LEP Work Group)

Health Literacy Roundtable (Institute of Medicine)