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IIR 04-201
 
 
Patient and Provider Attitudes in the Healthcare Context
Alan J. Christensen PhD
University of Iowa
Iowa City, IA
Funding Period: April 2007 - June 2010

BACKGROUND/RATIONALE:
Management of patients with co-morbid hypertension (HTN) and diabetes (DM) is a costly and clinically challenging task within the VA health system. The general objective of the proposed research is to assess patient and provider attitudes toward care and to examine the degree to which similarity of attitudes held by VA patients being treated for comorbid hypertension and diabetes and by their primary medical care providers, is a determinant of patient satisfaction, patient regimen adherence, and adequacy of diabetic and blood pressure control.


OBJECTIVE(S):
Objectives: Four interrelated study objectives will be addressed.

Aim 1: The proposed research will determine the relationship between patient-provider attitudinal symmetry and patient satisfaction.
Aim 2: The proposed research will determine the relationship between patient-provider attitudinal symmetry and patient medication adherence (determined using pharmacy records) and more general self-reported treatment adherence.
Aim 3. The proposed research will determine the relationship between patient-provider attitudinal symmetry and clinical measures of blood pressure (as reflected in clinic blood pressure readings) and glycemic control (as reflected in HbA1c values).
Aim 4. If (as predicted) a significant effect for attitudinal symmetry on clinical outcomes is found, the proposed research will reexamine the effects of attitudinal symmetry after adjusting for patient self-reported adherence and satisfaction. This will allow for a determination of the extent to which the effect of attitudinal symmetry on BP or HbA1c is accounted for (mediated by) differences in patient self-reported adherence and/or satisfaction.


METHODS:
Methods: The primary objective of the proposed research is to assess patient and provider attitudes toward care and to examine the degree to which similarity of attitudes held by VA patients being treated for co-morbid diabetes and hypertension and by their primary medical care providers is a determinant of patient satisfaction, patient adherence, and adequacy of blood pressure and diabetic control. This observational study will test the effects of attitudinal symmetry over an 18 month period. The study will be conducted at 2 VA medical centers (VAMCs) and their affiliated community-based outpatient clinics (CBOCs) in VISNs 23 and 12. The study will enroll approximately 55 primary-care provider participants and 660 linked, randomly selected primary care patients with previous diagnoses of co-morbid diabetes and hypertension who are being followed by a participating provider.


FINDINGS/RESULTS:
No results at this time.

IMPACT:
Impact Statement: The proposed objectives represent a critical step toward understanding how patient and provider attitudes toward care might be explicitly assessed and incorporated into the evidence-based health care delivery process to enhance outcomes among veterans. At least two possibilities for future evidence-based implementation exist and will be informed by the proposed work. First, by understanding the importance of patient-provider similarity on a given dimension or background characteristic, health services researchers can then begin to examine the feasibility of matching patients to a particular medical care provider based on degree of symmetry on this dimension. Second, identifying brief assessment instruments that can validly and reliably assess patient role preferences, would allow providers as well as health care systems the opportunity to tailor the health care delivery approach to best suit a particular patient's orientation (e.g., through enhanced engagement of select patients in the treatment decision making and self-management processes).

PUBLICATIONS:

Journal Articles

  1. Cvengros JA, Christensen AJ, Hillis SL, Rosenthal GE. Patient and physician attitudes in the health care context: attitudinal symmetry predicts patient satisfaction and adherence. Annals of Behavioral Medicine. 2007; 33(3): 262-8.


DRA: Health Services and Systems
DRE: Communication and Decision Making
Keywords: Communication -- doctor-patient, Patient preferences, Satisfaction (patient)
MeSH Terms: none