Frequently Asked Questions From Adjusters Regarding Claims Presentations
- Question: Is it true that the NFIP will waive the minimum qualifications for
getting certified if my company is sponsoring an NFIP Approved Presentation?
Answer: No. You must meet the minimum requirements. Please refer to the Adjuster Participation in the NFIP page. - Question: I am an NFIP certified independent adjuster. Although I am not
with a company, would I be able to write a sponsorship letter on behalf of someone who is
trying to get certified?
Answer: No, an independent adjuster can never sponsor another independent adjuster. - Question: Who do I contact about working directly for FEMA during a
storm/flood?
Answer: You must contact FEMA directly. - Question: I attended an NFIP workshop and have not received any CEU
credits to date. I have completed the necessary steps to receive my credits. What do I do?
Answer: Please refer to the Continuing Education Credits page. - Question: I applied for certification years ago, but never received a
letter or card. If I am in the adjuster system, can I still receive a card if it has never
been sent to me?
Answer: No. Please refer to the Adjuster Participation in the NFIP page. - Question: Is the NFIP Claims Presentation a certification class?
Answer: No. The NFIP Claims Presentation is a part of the minimum requirement to receive certification. - Question: I did not attend last year presentation. Do I still have an active flood certification?
Answer: No, you must attend one claims presentation each calendar year to be actively certified. - Question: Why did I not receive a Certificate of Completion for attending a NFIP Claims Presentation?
Answer: As of 2006, attendees will no longer receive a Certificate of Completion. However, in certain "special presentations" you may receive an NFIP Certificate of Completion. - Question: I did not receive my Flood Certification Number. It was sent to my work instead. Why?
Answer: The number is sent to the mailing address which is printed on the application. - Question: I am not a certified adjuster. Can I use another adjuster's certification number to adjust claims?
Answer: No, you must receive your own certification number. - Question: How do I gain experience/training for the minimum requirements of Flood Certification?
Answer: For a detailed list of minimum requirements, please refer to the Adjuster Participation in the NFIP page. - Question: Once I am a flood certified adjuster, how do I receive NFIP flood claims?
Answer:The NFIP Bureau and Statistical Agent does not assign flood claims. - Question: Is there a deadline for sending in an Adjuster's Certification Application?
Answer:Yes, the NFIP Adjuster's application for certification must be mailed to the NFIP Bureau and Statistical Agent with a postmark by June 30th of the current year. - Question: I was unable to attend any currently scheduled NFIP Claims Presentations displayed on the brochure. Are there any additional presentations?
Answer: There are no additional NFIP Claims Presentations other than what is listed on the brochure and on our Claims Presentation Schedule page. - Question: Can a lost, stolen or damaged Flood Certification Card be replaced?
Answer: No, the NFIP will not replace a lost, stolen or damaged card. - Question: Can I call the NFIP Bureau and Statistical Agent to find status
of my application for certification?
Answer: Every application received by the NFIP Bureau and Statistical Agent will be responded to by mail only. You will receive information on the status of your application by receiving a rejection letter or the Flood Certification Number, as long as the printed mailing address is readable. - Question: Is there a fee to apply for an adjuster's Flood Certification
Number?
Answer: No. - Question: Does registering for a NFIP Claims Presentation automatically certify me for a Flood Certification Number?
Answer: No. The minimum requirements must be met. Please refer to the Adjuster Participation in the NFIP page. - Question: My company sent in my Application for Certification with their address to the NFIP Bureau and Statistical Agent. Why have I not received it?
Answer: All correspondence will be sent to the mailing address printed on the application. - Question: I submitted my Application for Certification through my company.
How can I check the status of my application?
Answer: You must contact the company to receive the status of your application. - Question: Can I find out another applicant's status for their application for certification?
Answer: No. Due to the Privacy Act, the NFIP Bureau and Statistical Agent is only able to release information to the primary applicant. - Question: I attended a Special Certification Presentation for Katrina, but never received my Flood Certification Number. Am I still flood certified?
Answer: No, you must re-apply and meet the minimum requirements. Please refer to the Adjuster Participation in the NFIP page. - Question: I have an "M" next to my Flood Certified Number. Am I certified?
Answer: No, you are on the NFIP mailing list, but you are not a flood certified adjuster. - Question: How can I find out how to attend a NFIP Claims Presentation?
Answer: Please refer to our Claims Presentations page.
Last Modified: Wednesday, 03-Jan-2007 11:00:32 EST