FEMA Urges Patience While Search Continues for Stranded Victims and Supplies Stream In 

Release Date: September 2, 2005
Release Number: HQ-05-190

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WASHINGTON, D.C. -- Michael D. Brown, Department of Homeland Security's Principal Federal Officer for Hurricane Katrina response and head of the Federal Emergency Management Agency, called for patience in the wake of Hurricane Katrina.

"Response operations are being conducted over a disaster area of nearly 90,000 square miles -- the biggest single disaster response in our nation's history. This is a catastrophic event, and it takes time to get assets to victims over this large area," said Brown. "We ask for patience from individuals who may be uncomfortable but are safe while we conduct search and rescue efforts for those who are stranded and without commodities."

To date, Federal response activities include:

Affected individuals in declared counties can register online for disaster assistance at www.fema.gov or call FEMA's toll-free registration line 1-800-621-FEMA (3362) -- TTY 800-462-7585, hours. Victims are encouraged to register on-line due to the possibility of high call volume. If registering by phone, owners of commercial properties and residents with only minor losses are urged to wait a few days before calling so those whose homes were destroyed or heavily damaged can be served first. Phone lines are open 24-hours, 7 days a week.

FEMA prepares the nation for all hazards and manages federal response and recovery efforts following any national incident. FEMA also initiates mitigation activities, trains first responders, works with state and local emergency managers, and manages the National Flood Insurance Program and the U.S. Fire Administration. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

Last Modified: Wednesday, 07-Sep-2005 10:09:02