The U.S. Equal Employment Opportunity Commission

U.S. Postal Service (USPS)

Permanent Workforce:  N/A    Temporary Workforce:  N/A   Total Workforce: 693,677

Work Force Composition*

Total # Men Women Hispanic
or Latino
White Black or
African American
Asian Native Hawaiian/
Other Pacific Islander
American Indian/ Alaska Native Two or More Races Individuals with
Targeted Disabilities
Permanent Workforce

693,677

60.63%

39.37%

8.09%

62.17%

21.23%

7.93%

0.00%

0.58%

0.00%

0.86%

Major Occupations:
Clerk

213,262

44.21%

55.79%

7.53%

56.30%

24.58%

10.99%

0.00%

0.61%

0.00%

1.06%

City Carrier

224,009

73.44%

26.56%

10.76%

62.05%

18.23%

8.47%

0.00%

0.49%

0.00%

0.43%

Rural Carrier

66,582

46.08%

53.92%

3.14%

89.82%

4.53%

1.88%

0.00%

0.64%

0.00%

0.39%

GS-14 and GS-15**

8,606

69.11%

30.89%

6.29%

70.94%

34.57%

9.75%

0.00%

0.40%

0.00%

0.27%

Senior Pay Level**

768

71.35%

28.65%

7.03%

74.48%

15.49%

2.73%

0.00%

0.26%

0.00%

0.00%

* All work force numbers as reported by the agency to EEOC.  **Does not include pay-banded employees


Targeted Disabilities

USPS employed 5,972 Individuals with Targeted Disabilities in FY 2006, which was 0.86% of its total work force.  This represents a decrease of 194 employees from FY 2005 and a decrease of 1,043 employees since FY 2002.  The participation rate for FY 2005 was 0.88% and for FY 2002 was 0.93%.  Over the 5-year period USPS had a net decrease of 0.07% in employees with targeted disabilities.

EEO Complaint Processing

I.  Counseling

USPS timely processed 96.3% of the 16,926 pre-complaint counselings (without remands) completed in FY 2006.

II.  Bases of Complaints Filed

The bases of alleged discrimination most often raised were: (1) Reprisal; (2) Disability (Physical); and (3) Age.  The 6,183 complaints filed at USPS contained 1,445 allegations of race (Black) discrimination, 646 allegations of race (White) discrimination, 234 allegations of race (Asian) discrimination, 28 allegations of race (American Indian/Alaska Native) discrimination, 811 allegations of color discrimination and 2,541 allegations of disability discrimination.

III.  Complaint Processing Times

Of the 4,452 completed investigations, 99.1% were timely.  USPS' average time for completing an investigation was 106 days.  Of the agencies completing 25 or more investigations, the Office of Personnel Management had the lowest average of 105 days.

USPS average processing time for all complaint closures decreased from 400 days in FY 2005 to 289 days in FY 2006.  The government-wide average was 367 days.

IV.  Costs

USPS agreed to pay $369,402 for 5,162 pre-complaint settlements, of which 376 were monetary settlements averaging $982.  USPS expended a total of $5,676,799 for 4,452 complaint investigations, for an average expenditure of $1,275.

USPS agreed to pay a total of $5,575,275 for 845 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions.  For complaint closures with benefits, the average award was $6,597.

Outcome of Counselings Completed in FY 2006

Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings:

4,499

12,455

16,954

Settlements

741

16.5%

4,421

35.5%

5,162

30.5%

Withdrawals or No Complaints Filed

3,526

78.4%

1,919

15.4%

5,445

32.1%

Complaints Filed*

6,040

35.6%

Decision to File Complaint Pending at End of Fiscal Year

307

1.8%

*Includes only complaints filed in FY 2006 where counseling was also completed during FY 2006.

Agency Use of ADR for EEO Dispute Resolution in FY 2006

Counseling Complaint**
Completed/Ended Counselings/Complaint Closures

16,954

7,785

Total Number Offered ADR

15,188

42

ADR Offer Rate*

89.6%

0.5%

ADR Participation Rate*

73.5%

0.4%

Total ADR Settlements

4,421

7

Total ADR Settlements Amount

$228,000.76

$50,000.00

*Using newly collected data, EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006.

**Includes all complaints filed in the fiscal year, including those where the counseling was completed in the prior fiscal year.

Timeliness in FY 2006

Total # # Timely % Timely FY 2005 APD* FY 2006 APD % Change
All Pre-Complaint Counselings (minus remands)

16,926

16,307

96.3%

All Investigations

4,452

4,410

99.1%

227

106

-53.3%

All Complaint Closures

7,785

400

289

-27.8%

Merit Decisions (no AJ)

1,987

1,905

95.9%

417

267

-36%

Dismissal Decisions (no AJ)

2,305

47

36

-23.4%

*APD = Average Processing Days

Outcomes of Complaints in FY 2006

Complaint Closures Final Agency Decision (no AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed

6,183

Total Closures

7,785

Settlements

803

10.3%

Withdrawals

492

6.3%

Total Final Agency Actions

6,490

83.4%

4,292

66.1%

2,158

33.3%

40

0.6%

Dismissals

2,351

 36.2%

2,305

98%

46

2%

0

0%

Merit Decisions

4,139

 63.8%

1,987

48%

2,112

51%

40

1%

Finding Discrimination

82

 2%

0

0%

42

51.2%

40

48.8%

Finding No Discrimination

4,057

 98%

1,987

49%

2,070

51%

0

0%


This page was last modified on June 21, 2007.

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