To promote better health and healthcare for veterans through better understanding of healthcare provider behavior, the factors that influence it, and the health systems interventions that will improve it.

Established in 1993, the VA HSR&D Center of Excellence for the Study of Healthcare Provider Behavior aims to improve the quality of VA healthcare by providing broad-based expertise in the theoretical basis, design, implementation, and evaluation of interventions to influence provider behavior and the healthcare systems that influence it. The Center carries out a program of research focused on healthcare provider behavior and its determinants, and is committed to increased understanding of the features of the environment, organization, practice, provider, patient and encounter that influence healthcare provider practices and ultimately health outcomes. Guided by a comprehensive strategic plan and internationally recognized leaders in health services research on its Advisory Board, the Center is comprised of a consortium of health services researchers at the VA Greater Los Angeles Healthcare System, UCLA, and RAND.