Appointments and Scheduling
To schedule an appointment, please visit our appointments page, My HealtheVet, or you may call the VA Help Line at (602) 222-6550 (toll-free in Arizona at 1-888-214-7264) .
Billing and Collections
If you have any questions about billing, please call us at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension 2173. For more information, visit the Copays and Charges website.
Compensation and Pension
To speak with someone in compensation and pension, call the medical center at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension 6480.
For questions regarding your eligibility or enrollment, please call us at (602) 222-6508, (or call the
medical center toll-free at 1-800-554-7174, then dial extension 6508). For more information, visit the VA Health Care Eligibility website.
Our 24 Hour Job Line is available at (602) 222-2703, or you can visit our Careers page. To speak with someone in our office, please call (602) 277-5551, then dial extension 7594. Our address is:
4001 North 3rd Street, Suite 310
Fairmont Building
Phoenix, AZ 85012
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Public Affairs Officer, Paula
Pedene, APR, at (602) 200-6279 or (602) 222-2667, or for urgent matters, page
(602) 779-3534, after hours (480) 368-8714, or visit our
news room page.
Patient Advocates
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates.
Sarah Nelson, Lead Patient Advocate, or Rex Patterson or Karen Sparks,
Patient Advocates, are
available at (602) 277-5551, then dial extension 7394, or you may visit them at
our medical center on the first floor of Building 1, Room 1147.
Their fax number is (602) 222-6489. Department-level patient advocates are also available to assist you with
concerns you may have as an inpatient or outpatient.
Your complaint will not compromise your right to current or future care. Your concern will be handled in a private and confidential manner. Your questions, concerns and suggestions for improved care and service are always appreciated.
For more information, visit our
Patient Concerns page.
Pharmacy
The Outpatient Pharmacy can be reached at (602) 222-6598 (toll-free in Arizona at 1-800-359-8262). Visit our Pharmacy page for more information.
Privacy
For questions regarding the privacy and security of information kept by our facility, please contact the Privacy Act / FOIA Officer, Kristina Miller, MA, CHESP, FACHE, at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension 2342. For more information, visit the Privacy Policy website.
Our Release of Information office is who you will need to contact to get
information from your medical record. It is located in Room 104E on the first floor of Building 1 at the
medical center, near the Emergency Department. If you need to get information from your medical records, please call the
medical center at (602) 277-5551 (toll-free 1-800-554-7174), then dial
extension 2619. For more information,
view our Release of
Information brochure. 
The Operations Enduring Freedom and Iraqi Freedom (OEF/OIF) Case
Manager and Coordinator is Deborah Dominick. She may be reached at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension
3116. More
information about our OEF/OIF team. 
For more information on VA benefits and services offered to veterans
returning from the armed services, visit the VA Seamless Transition Information - Operations Enduring Freedom and Iraqi Freedom (OEF/OIF) website.
The Local Smoking Cessation Program Coordinator is Matt Weyer. He may be reached at (602) 222-6414 (toll-free 1-800-554-7174, then dial ext. 6414). For more information, visit the National VA Smoking Cessation website.
VA Help Line
Please contact our VA Help Line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- Within Phoenix metro area: (602) 222-6550
- Toll-free in Arizona: 1-888-214-7264
- If you are sick and wish to speak to a nurse, press 5.
Women Veterans Health Program
If you have any questions regarding the women veterans' health program or the military sexual trauma program, please call the
medical center at (602) 277-5551 (toll-free 1-800-554-7174), then dial extension 6764 to reach KJ Sloan, MSW, Women Veterans Program Manager / Military Sexual Trauma (MST) Coordinator. For more information, visit the VA Center for Women Veterans website.
Webmaster
To report technical problems with this website, please contact the Webmaster.
|
