Contact Information

I-901 Fee Questions and Payment Issues: Visit the I-901 section of the SEVP website, then send an email to fmjfee.SEVIS@dhs.gov or call the I-901 Fee Hotline at (212) 620-3418.

I-515A Issues: Visit the I-515A Tool Kit on the SEVP website for quick tips, or send an email to SEVIS.I-515@dhs.gov to inquire about previous documents.

Student Questions: Contact the P/DSO listed on the I-20.

Exchange Visitor Questions: Contact the RO/ARO listed on the DS-2019.

SEVIS System Technical Help: Call the SEVIS Help Desk at (800) 892-4829 between 8 AM and 8 PM, EST or email SEVIShelpdesk@eds.com.

PDSO/DSO or RO/ARO with Technical Issues requiring immediate attention: Email Toolbox.SEVIS@dhs.gov

School Certification Questions: Email schoolcert.SEVIS@dhs.gov

General SEVP Questions: Email SEVIS.Source@dhs.gov

Comments, Suggestions, or Questions about the SEVP website: The Student and Exchange Visitor Program (SEVP) is pleased to announce a new electronic mailbox, SEVP-Web-Suggestions. This mailbox has been set up for your comments, suggestions, or questions regarding the SEVP section of the ICE.gov website. The mailbox is located at SEVP-Web-Suggestions@dhs.gov. We look forward to hearing from you.

As always, if you have questions about the Program or SEVIS, please contact us at SEVIS.source@dhs.gov.

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The Student and Exchange Visitor Program (SEVP) is now located in Crystal City in Arlington, Virginia. The SEVP mailing address is:

Student and Exchange Visitor Program
Attn: (Branch Name)
Potomac Center North
500 12th Street, SW
Washington, DC 20524