Welcome to GSA Advantage Customer Assistance
Customer Assistance is provided for GSA Advantage and Advantage Virtual Store customers and
vendors.
Please review the list of help topics listed on the right-hand side of this page
to see if your question has already been addressed.
If you have a problem with a GSA NSN order, go to your order history, locate the item, and click on the requisition number. You will be taken to a report which allows you to indicate the type of discrepancy, and submit it directly to our National Customer Service Center or call 1-800-488-3111.
If you have a problem with a
Schedule purchase order, please contact the vendor
directly. If necessary, GSA will assist you -- simply e-mail
GSA.Advantage@gsa.gov
and provide a description of the discrepancy, the vendor
name/information, and the actions taken.
If you
require further assistance, please direct all inquiries to GSA.Advantage@gsa.gov
or call GSA Advantage Customer Service at 1-877-472-3777, option 2.
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