United States Department of Veterans Affairs
United States Department of Veterans Affairs

Records Management Service

144VA026

General Counsel Legal Automation Workload System (GCLAWS)-VA

SYSTEM LOCATION:
The system of records is located in the Office of the General Counsel, Professional Staff Group VI (026), U.S. Department of Veterans Affairs (VA), 810 Vermont Avenue, NW., Washington, DC 20420 and in the 22 Regional Counsel offices (Regions and addresses are listed at 38 Code of Federal Regulations Sec. 14.501(f)). Records for all Regions and Washington, DC are stored on a secured server computer at the VA Capitol Regional Data Center in Falling Waters, West Virginia.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
Veterans and their beneficiaries, current and former employees, current contractors employed by Department of Veterans Affairs, medical service providers, veterans' claims representatives, and veterans' service organizations.

CATEGORIES OF RECORDS IN THE SYSTEM:
Records include the name of an individual or business entity, and may contain Social Security Number, partial address (city, state, and zip code), date of birth, veterans' claim number, financial records, and/or medical records.

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
38 U.S.C. Section 501; and Title 38, United States Code, Section 311.

PURPOSE(S):
Case management, correspondence control, and statistical analysis. This system of records contains case tracking for time and OGC personnel, and may contain embedded documents which may be data privileged under the attorney-client relationship. The system will be used to provide statistical and other information in response to legitimate and reasonable requests.

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEMS, INCLUDING CATEGORIES OF USERS AND THE PURPOSES OF SUCH USES:

  1. VA may disclose any information in this system of records to a Congressional office from the record of an individual in response to an inquiry from the Congressional office made at the request of that individual.
  2. VA may disclose any record in this system of records to NARA (National Archives and Records Administration), the GSA (General Services Administration), or both, for which either agency says that it needs the records in order to perform records management activities under authority of 44 U.S.C.
  3. VA may disclose information in this system of records to individuals, organizations, private or public agencies, or other entities or individuals with whom VA has a contract or agreement to perform such services as VA may deem practicable for the purposes of laws administered by VA, in order for the contractor, subcontractor, public or private agency, or other entity or individual with whom VA has an agreement or contract to perform the services of the contract or agreement. This routine use includes disclosures by the individual or entity performing the service for VA to any secondary entity or individual to perform an activity that is necessary for individuals, organizations, private or public agencies, or other entities or individuals with whom VA has a contract or agreement to provide the service to VA.
  4. VA may disclose on its own initiative any information in this system which is relevant to a suspected or reasonably imminent violation of law, whether civil, criminal or regulatory in nature and whether arising by general or program statute or by regulation, rule or order issued pursuant thereto, to a Federal, State, local, tribal, or foreign agency charged with the responsibility of investigating or prosecuting such violation, or charged with enforcing or implementing the statute, regulation, rule or order.
  5. VA may disclose information in this system of records to the Department of Justice (DoJ), either on VA's initiative or in response to DoJ's request for the information, after either VA or DoJ determines that such information is relevant to DoJ's representation of the United States or any of its components in legal proceedings before a court or adjudicative body, provided that, in each case, the agency also determines prior to disclosure that disclosure of the records to the Department of Justice is a use of the information contained in the records that is compatible with the purpose for which VA collected the records. VA, on its own initiative, may disclose records in this system of records in legal proceedings before a court or administrative body after determining that the disclosure of the records to the court or administrative body is a use of the information contained in the records that is compatible with the purpose for which VA collected the records.
  6. VA may disclose any information in this system of records to appropriate agencies, entities, and persons under the following circumstances: When (1) it is suspected or confirmed that the security or confidentiality of information in the system of records has been compromised; (2) the Department has determined that as a result of the suspected or confirmed compromise there is a risk of embarrassment or harm to the reputations of the record subjects, harm to economic or property interests, identity theft or fraud, or harm to the security or integrity of this system or other systems or programs (whether maintained by the Department or another agency or entity) that rely upon the compromised information; and (3) the disclosure is made to such agencies, entities, and persons reasonably necessary to assist in connection with the Department's efforts to respond to the suspected or confirmed compromise and prevent, minimize, or remedy such harm.
  7. The Department may disclose the information listed in 5 U.S.C. 7114(b)(4) to officials of labor organizations recognized under 5 U.S.C. Chapter 71 when relevant and necessary to their duties of exclusive representation concerning personnel policies, practices, and matters affecting working conditions.
  8. The Department may disclose information to officials of the Merit Systems Protection Board, or the Office of the Special Counsel, when requested in connection with appeals, special studies of the civil service and other merit systems, review of rules and regulations, investigation of alleged or possible prohibited personnel practices, and such other functions, promulgated in 5 U.S.C. 1205 and 1206, or as may be authorized by law.
  9. The Department may disclose information to the Equal Employment Opportunity Commission when requested in connection with investigations of alleged or possible discriminatory practices, examination of Federal affirmative employment programs, or other functions of the Commission as authorized by law or regulation.
  10. The Department may disclose to the Federal Labor Relations Authority (including its General Counsel) information related to the establishment of jurisdiction, the investigation and resolution of allegations of unfair labor practices, or information in connection with the resolution of exceptions to arbitration awards when a question of material fact is raised; to disclose information in matters properly before the Federal Services Impasses Panel, and to investigate representation petitions and conduct or supervise representation elections.

DISCLOSURE TO CONSUMER REPORTING AGENCIES:
None.

POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING, AND DISPOSING OF RECORDS IN THE SYSTEM:

STORAGE:
The system of records is stored on a secured server computer protected in accordance with current, applicable physical, technical and administrative requirements.

RETRIEVABILITY:
Individually-identified information is retrieved by the name of the record subject.

SAFEGUARDS:
This list of safeguards furnished in this System of Record is not an exclusive list of measures that has been, or will be, taken to protect individually-identifiable information.

OGC will maintain the data in compliance with applicable VA security policy directives that specify the standards that will be applied to protect sensitive personal information. Further, only authorized individuals may have access to the data and only when needed to perform their duties. They are required to take annual VA mandatory data privacy and security training.

Access to data storage areas is restricted to authorized VA employee or contract staff who has been cleared to work by the VA Office of Security and Law Enforcement. File areas are locked after normal duty hours. VA facilities are protected from outside access by the Federal Protective Service and/or other security personnel.

Security complies with applicable Federal Information Processing Standards (FIPS) issued by the National Institute of Standards and Technology (NIST).

Contractors and their subcontractors who access the data are required to maintain the same level of security as VA staff.

Access to electronic files is controlled by using an individually unique password entered in combination with an individually unique user identification code.

RETENTION AND DISPOSAL:
Records will be maintained and disposed of in accordance with records disposition authority approved by the Archivist of the United States.

At the current time, OGC has records disposition authority for certain categories of these records under Records Control Schedule N1- 15-06-2 which was approved by the Archivist of the United States on March 7, 2007. The System Manager will initiate action to seek and obtain additional disposition authority for the disposition of the non- covered records in accordance with VA Handbook 6300.1, Records Management Procedures. The non-covered records will not be destroyed until VA obtains a NARA-approved records disposition authority. Once VA has obtained NARA-approved records disposition authority, VA OGC will amend this notice to reflect that authority, and any destruction of electronic records will occur in accordance with the disposition authority.

SYSTEM MANAGER(S) AND ADDRESS(ES):
Assistant General Counsel, Professional Staff Group VI (026), Office of General Counsel, United States Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420.

NOTIFICATION PROCEDURE:
An individual who wishes to determine whether a record is being maintained in this system under his or her name or other personal identifier, or wants to determine the contents of such record, should submit a written request to the Assistant General Counsel, Professional Staff Group VI (026), Office of General Counsel, U.S. Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420. Such requests must contain a reasonable description of the records requested. All inquiries must reasonably identify the information involved and should include the individual's full name, social security number, telephone number and return address.

RECORD ACCESS PROCEDURES:
Individuals seeking information regarding access to and contesting of VA information maintained by the Office of General Counsel may send a request by mail to the Assistant General Counsel, Professional Staff Group VI (026), Office of the General Counsel, Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420.

CONTESTING RECORDS PROCEDURES:
(See Notification Procedure above.)

RECORD SOURCE CATEGORIES:
Individuals, businesses, and organizations that are covered by the system notice.

EXEMPTIONS CLAIMED FOR THE SYSTEM:
None.


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