The Application Support Unit provides support to programmer/analysts and their related customer agencies by writing, maintaining and controlling system and program documentation and providing testing and training on various software products. The Unit is also responsible for State Policies, Standards and Procedures and the State Telephone Directory.  The Unit's staff is well versed in a variety of business software applications (Microsoft Word, Word Perfect, Microsoft Access, Crystal Reports, Powerpoint, etc.) and provide assistance to customer agencies in using these products.