EEOC TRAINING INSTITUTE

		Basic Mediation Training The course is designed to train potential mediators by working with parties in real conflict. Go to our course schedule for a registration form and registration information.

	Basic Mediation Training Five Day: Monday - Friday 9:00 am - 5:30pm Price: $925 per registrant (includes comprehensive manual, certificate and snacks) $25.00 discount applies when registering online This course is designed to train potential mediators by working with parties in real conflict. Our skilled staff trainers will equip participants with the requisite skills and knowledge to mediate disputes. Participants will develop a greater understanding of conflict, develop better communication skills, and learn how to help others resolve disputes, all of which will enhance their skills both as mediators and within their daily work environments. Participants seeking certification should contact their local government agency certification requirements. Course Topics include: Overview of the Alternative Dispute Resolution Concepts and History Definition of Mediation and Role of the Mediator Various Types of Communication Pre-Mediation and Opening the Mediation Session Generating Options and Problem Solving Standard of Ethics Agenda