Personnel Actions Processing & Record Keeping

With the help of our personnel action processing staff, with years of dedicated HR experience, you will receive the following support from ARC:

• Processing Requests for Personnel Actions (SF-52s) including input to the personnel/payroll system
• Processing corrections including input to the personnel/payroll system, correcting the personnel folder, requesting manual pay adjustments, and monitoring related indebtedness
• Coordinating with the customer agency to resolve problems with personnel actions that are rejected by the payroll provider
• Handling all contact with the payroll provider
• Processing withholding documents
• Preparing certification letters for within-range increases and probationary periods
• Processing court-ordered garnishments, child support and alimony, and other administrative payments and debts and notifying the employee
• Processing reorganizations, including establishing new organizational structures and realigning existing organizational structures
• Replying to employment verification requests
• Maintaining and ensuring the protection of traditional hard copy personnel folders and the new electronic personnel folders, depending upon the customer's needs

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