Findings From The Field: Staffing the Business Office in Critical Access Hospitals While Meeting Regulatory and Payment Systems Challenges (Volume 3, Number 6, November 18, 2003)

This newsletter addresses the challenges Critical Access Hospitals face with business office employee recruitment and retention and keeping up with billing complexities and regulatory requirements. It discusses the impact that the Health Insurance Portability and Accountability Act has on the hospital administration workforce, including staffing increases and other facility expenses. The newsletter includes tables and a figure.