Our People and Expertise
The Building Blocks Of Success Are Not Blocks At All. They're Dedicated People.
The most rewarding aspect of our work is that we have endless opportunities to make positive changes. Every day we help our customers by eliminating red tape, tackling difficult issues and raising productivity in innovative ways. Ways you might not expect from a government administrative bureau!
Proficient, Dedicated, Customer-Focused
ARC has built a reputation as one of the best customer service providers in the Federal Government. How? By inspiring a culture of caring in a staff of knowledgeable, well-trained, diligent people. And because our turnover rate is low, our people are here for you in the long-term, building relationships that last. This is how we work together to serve you better.
Central Location
ARC is headquartered in Parkersburg, West Virginia. It's a scenic, convenient, centralized location. We're one of the largest employers in the region, and the Ohio River valley's natural beauty, along with the area's rich historical heritage, allow us to boast a below average turnover rate. (Our new, ultra-modern office building helps too.)
Organization
We have aligned our service lines to ensure that customer service is a focal point of our operations.
- Organizational Charts (PDF, 189k)